GE dishwasher troubleshooting

The well-made dishwasher is a guarantee of more brilliant dishes without any physical efforts! Nevertheless, even the nice apparatus such, as General Electric, can break at any time, nobody is insured from this. What to do in this case?
In the first place, do not panic. Because all the GE dishwashers are fit with the GE washer repair troubleshooting system allowing to quickly reveal the cause of a breakdown on special error codes and remove a disrepair.

GE dishwasher troubleshooting


Problem Possible CausesWhat To Do
Dishes and flatware not cleanLow inlet water temperature1. Make sure inlet water temperature is correct (see page 8). Turn on the hot water faucet nearest the dishwasher; let run until the water temperature stops rising. Then start the dishwasher and turn off the faucet. This ensures the entering water is hot.
2. Try not to use the dishwasher when hot water is being used elsewhere in the house; for example, when doing laundry or when a family member is using the shower.
Water pressure is temporarily low1. Turn on a faucet. Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher.
2. Try not to use the dishwasher when hot water is being used elsewhere in the house; for example, when doing laundry or when a family member is using the shower.
Air gap or disposer is cloggedClean the air gap or flush the disposer
Improper rack loadingMake sure large dishware does not block the detergent dispenser or the wash arms. See the Loading the dishwasher racks section.
No air gap or high drain loopVerify that you have an air gap or a high drain loop. Refer to the Installation Instructions.
Spots and filming on glasses and flatwareExtremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
1. Use Jet-Dry ® or Cascade Crystal Clear® rinse agents to remove spots and prevent new film buildup.
2. Make sure water temperature is at least 120°F.
3. Load dishwasher as shown in the Loading Place Settings section.
4. Make sure detergent is fresh.
5. If water is extremely hard, a softener may be required.
Cloudiness on glasswareCombination of soft water and too much detergent• This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean. Recalibrate the SmartDispenseTM system if
you are using it. See pages 9 and 11.
Water temperature entering the dishwasher exceeds 150°FThis could be etching. Lower the water heater temperature
Suds in the tubCorrect detergent wasn’t used• Use only automatic dishwasher detergents to avoid sudsing. Cascade® and Electrasol® Automatic Dishwashing Detergents have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate. Close and latch the dishwasher door. Pump out water by touching the START/RESET pad once; then 30 seconds later,
touch the START/RESET pad again. Repeat if necessary.
Rinse agent was spilledAlways wipe up rinse agent spills immediately.
Detergent left in dispenser cups or on doorDishes are blocking the detergent cup or SmartDispenseTM outletReposition the dishes, so the water from the lower spray arm can flush the detergent cup or outlet from the SmartDispenseTM system. See pages 13 and 14.
Water in the SmartDispense" dispenserCap not tightened after filling the dispenser• Use a turkey baster to remove as much water as possible from the SmartDispense'" dispenser and refill it as normal. Be sure to tighten the cap fully to prevent water from entering the dispenser.

Black or gray marks on dishesAluminum utensils have rubbed against dishes
• Remove marks with a mild, abrasive cleaner.
Dishes don't dryLow inlet water temperature• Make sure inlet water temperature is at least 120°F.
• Select HEATED DRV.
• Use PRE WASH or ADDED HEAT options.
• Select a hiqher cqcle, such as ANTI-BACTERIA or COOKWARE.
Rinse agent dispenser is empty• Check the rinse agent dispenser and fill as required.
Control panel responded to inputs but dishwasher never filled with water
Door latch may not be properly seated• Make sure the door is firmly closed.
Water valve may be turned off• Make sure water valve (usually located under the sink) is turned on.
Stained tub interiorSome tomato-based foods can cause reddish stains
• Use of the RINSE ONLY cycle after adding the dish to the load can decrease the level of staining. GE recommends Cascade®Plastic Booster to help remove these types of stains.
Tea or coffee stains• Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water.
An overall yellow or brown film can be caused by iron deposits in water
• A special filter in the water supply line is the only way to correct this problem. Contact a water softener company.
White film on inside surface-hard water minerals
• GE recommends Jet-Dry ® or Cascade Crystal Clear* to help prevent hard water mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid (Part number: WD35X151) can be ordered through GE Parts. See back cover for ordering information.
Dishwasher wont runFuse is blown or circuit breaker is tripped
• Replace fuse or reset circuit breaker. Remove any other appliances from the circuit.
Power is turned off• In some installations, the power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked• Unlock control panel. See paqe 6.
Control panel needs to be rebooted
• Turn off power to the dishwasher (circuit breaker or wall switch) for 30 seconds; then turn back on.
Control panel lights go off when you're setting controls
Time too long between touching of selected pads
• Each pad must be touched within 5 minutes of the others. To relight, touch any pad again, or unlock and relatch door.
Water standing in the bottom of the tub
This is normal• A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the pump seal lubricated.
Water wont pump out of the tub
Drain is clogged• If you have an air gap, clean it. See page 15.
• If the dishwasher drains into a disposer, run disposer clear.
• Check to see if your kitchen sink is draining well. If not, you may need a plumber.
SteamThis is normal• Warm, moist air comes through the vent by the door latch during drying and when water is being pumped out. This is necessary for drying.
Sanitized light does not illuminate at the end of the cycle
(Anti-Bacteria
cycle only)
The door was opened and the cycle was interrupted during or after the main wash portion
• Do not interrupt the cycle anytime during or after main wash.
The incoming water temperature was too low
Raise the water heater temperature to between 120°F and 140°F.

GE dishwasher quiet power 3 troubleshooting


ProblemPossible CausesWhat To Do
Dishes and flatware not cleanLow inlet water temperature• Make sure inlet water temperature is correct (see page 8). Turn on the hot water faucet nearest the dishwasher, let run until the water temperature stops rising. Then start the dishwasher and turn off the faucet. This insures the entering water is hot.
Water pressure is temporarily low• Turn on a faucet. Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher.
Air gap or disposer is clogged• Clean the air gap or flush the disposer.
Improper rack loading• Make sure large dishware does not block the detergent dispenser or the wash arms. See the Loading the dishwasher racks section.
No air gap or high drain loop• Verify that you have an air gap or a high drain loop. Refer to the Installation Instructions.
Spots and filming on glasses and flatwareExtremely hard water Low inlet water temperature Overloading the dishwasher• Use Jet-Dry or Cascade Crystal Clear‘ rinse agents to remove spots and prevent new film buildup.
• To remove stubborn spots and pre-existing film from glassware:
Improper loading1. Remove all metal utensils from the dishwasher.
Old or damp powder detergent2. Do not add detergent.
Rinse agent dispenser empty3. Select the POTS & PANS cycle.
Too little detergent4. Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash.
5. Open the door and pour 2 cups 1500 mil of white vinegar into the bottom of the dishwasher.
6. Close the door and allow to complete the cycle. If vinegar rinse doesn't work Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar.
Cloudiness on glasswareCombination of soft water and too much detergent• This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean.
Water temperature entering the dishwasher exceeds 150°F• This could be etching. Lower the water heater temperature.
Suds in the tubCorrect deter wasn't used• Use only automatic dishwasher detergents to avoid sudsing. Cascade® and ElectrasoP Automatic Dishwashing Detergents have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate. Close and latch the dishwasher. Pump out water S by touching the START/RESET pad once; then 30 seconds later, touch the START/RESET pad again. Repeat if necessary.
Rinse agent was spilled• Always wipe up rinse agent spills immediately. H
Detergent left in dispenser cupsDishes are blocking the detergent cup• Reposition the dishes, so the water from the lower spray arm can flush the detergent cup. See the Loading the dishwasher section.
Black or gray marks on dishesAluminum utensils have rubbed against dishes• Remove marks with a mild, abrasive cleaner.
Dishes don't dryLow inlet water temperature• Make sure inlet water temperature is at least 120°F.
• Select HEATED DRY.
• Use HOT START, HOT WASH or ADDED HEAT options.
• Select a higher cycle, such as ANTI-BACTERIA, SANI WASH or POTS & PANS.
Rinse agent dispenser is empty• Check the rinse agent dispenser and fill as required.
Water valve may be turned off• Make sure water valve (usually located under the sink) is turned on.
Stained tub interiorSome tomato-based foods can cause reddish stains• Use of the RINSE ONLY cycle after adding the dish to the load can decrease the level of staining. GE recommends Cascade* Plastic Booster to help remove these types of stains.
Tea or coffee stains• Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water.
An overall yellow or brown film can be caused by iron deposits in water• A special filter in the water supplu line is the only way to correct this problem. Contact a water softener company.
White film on inside surface- hard water minerals• GE recommends Jet-Dry ® or Cascade Crystal Clear* to help prevent hard water mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid (Part number: WD35X151) can be ordered through GE Parts. See back cover for ordering information.
Dishwasher won't runFuse is blown or circuit breaker is tripped• Replace fuse or reset circuit breaker. Remove any other appliances from the circuit.
Power is turned off• In some installations, the power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked• Unlock control panel. See page 5 or 7.
Reboot your control• Turn off power to the dishwasher (circuit breaker or wall switch) for 30 seconds; then turn back on.
Control panel lights go off when you're setting controlsTime too long between touching of selected pads• Each pad must be touched within 30 seconds of the others. To relight, touch any pad again, or unlock and relatch door.
Water standing in the bottom of the tubThis is normal• A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated.
Water wont pump out of the tubDrain is clogged• If you have an air gap, clean it. See page 12.
• If the dishwasher drains into a disposer, run disposer clear.
• Check to see if your kitchen sink is draining well. If not. you may need a plumber.
SteamThis is normal• Warm, moist air comes through the vent by the door latch during drying and when water is being pumped out. This is necessary for drying.
Sanitized light does not illuminate at the end of the cycleThe door was opened and the cycle was interrupted during or after the main wash portion• Do not interrupt the cycle anytime during or after main wash.
(Anti-Bacteria cycle only)The incoming water temperature was too low• Raise the water heater temperature to between 120°F and 140°F.
NoiseNormal operating sounds• Detergent cup opening.
• Water entering dishwasher.
• The motor stops and starts at various times during the cycle.
• Drain pump sounds during the pump out.
Rattling dishes when the spray arm rotates• Make sure dishes are properly loaded. See the Loading the dishwasher racks section.