GE washer troubleshooting

The well-made dishwasher is a guarantee of more brilliant dishes without any physical efforts! Nevertheless, even the nice apparatus such, as General Electric, can break at any time, nobody is insured from this. What to do in this case?
In the first place, do not panic. Because all the GE dishwashers are fit with the GE washer repair troubleshooting system allowing to quickly reveal the cause of a breakdown on special error codes and remove a disrepair.
GE Appliances GTWN series, GFWH series, GBVH series, GFWN series, GFWR series, GFWS seris, PFWS series washer troubleshooting
GE Appliances WASR series washer troubleshooting
GE LISR series washer troubleshooting

GE Appliances GTWN series, GFWH series, GBVH series, GFWN series, GFWR series, GFWS seris, PFWS series washer troubleshooting

If your GE Appliances washer is experiencing an issue, you’ve come to the right place! On this page you’ll find troubleshooting advice for models that belong to the following series: GTWN, GFWH, GBVH, GFWN, GFWR, GFWS, and PFWS. The table was created by engineers from the General Electric company.

ProblemPossible Causes What To Do
Not draining
Not spinning
Not tumbling
Load is out of balance Redistribute clothes and run drain & spin or rinse & spin.
Increase load size if washing small load containing heavy and light items
Pump cloggedSee page 15 on how to clean the Pump Filter
Drain hose is kinked or improperly connectedStraighten drain hose and make sure washer is not sitting on it.
Household drain may be cloggedCheck household plumbing. You may need to call a plumber
Drain hose siphoning; drain hose pushed too far down the drainEnsure there is an air gap between hose and drain.
Leaking waterDoor gasket is damagedCheck to see if gasket is seated and not torn. Objects left in pockets may cause damage to the washer (nails, screws, pens, pencils)
Water may drip from the door when the door is opened. This is a normal operation.
Carefully wipe off rubber door seal. Sometimes dirt or clothing is left in this seal and can cause a small leak
Check back left of washer for waterIf this area is wet. you have oversudsing condition. Use less detergent.
Fill hoses or drain hose is improperly connectedMake sure hose connections are tight at washer and faucets and make sure end of drain hose is correctly inserted in and secured to drain facility.
Household drain may be cloggedCheck household plumbing. You may need to call a plumber.
Dispenser cloggedPowder soap may cause clogs inside the dispenser and cause water to leak out the front of the dispenser. Remove drawer and clean both drawer and inside of dispenser box. Please refer to Cleaning the Washer section.
Incorrect use of detergentUse only HE and correct amount of detergent.
Dispenser box crackedIf new installation, check for crack on inside of dispenser box.
Clothes too wetLoad is out of balanceRedistribute clothes and run drain & spin or rinse & spin.
Increase load size if washing small load containing heavy and light items.
The machine will slow the spin speed down to 410 rpm if it has a hard time balancing the load. This speed is normal.
Pump cloggedSee page 15 on how to clean the Pump Filter.
OverloadingThe dry weight of the load should be less then 16 lbs.
Drain hose is kinked or improperly connected Straighten drain hose and make sure washer is not sitting on it.
Household drain may be cloggedCheck household plumbing. You may need to call a plumber
Drain hose siphoning; drain hose pushed too far down the drainEnsure there is an air gap between hose and drain.
Incomplete cycle or timer not advancingAutomatic load redistributionTimer adds 3 minutes to cycle for each rebalance. 11 or 15 rebalances may be done. This is normal operation. Do nothing; the machine will finish the wash cycle.
Pump cloggedSee page 15 on how to clean the Pump Filter.
Drain hose is kinked or improperly connectedStraighten drain hose and make sure washer is not sitting on it
Household drain may be cloggedCheck household plumbing. You may need to call a plumber
Drain hose siphoning; drain hose pushed too far down the drain Ensure there is an air gap between hose and drain.
Loud or unusual noise; vibration or shakingCabinet movingWasher is designed to move 1/4” to reduce forces transmitted to the floor. This movement is normal.
All rubber leveling legs are not firmly touching the floorPush and pull on the back right and then back left of your washer to check if it is level. If the washer is uneven, adjust the rubber leveling legs so they are all firmly touching the floor and locked in place. Your installer should correct this problem.
Unbalanced loadPause unit, open door and manually redistribute load. To check machine, run rinse and spin with no load. If normal, unbalance was caused by load
Pump cloggedSee page 15 on how to clean the Pump Filter.
No power/ washer not working or deadWasher is unpluggedMake sure cord is plugged securely into a working outlet.
Water supply is turned offTurn both hot and cold faucets fully on
Circuit breaker/fuse is tripped/ blownCheck house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet
Automatic self system checksFirst time the washer is plugged in, automatic checks occur. It may take up to 20 seconds before you can use your washer. This is normal operation.
Snags, holes, tears, rips or excessive wearOverloadedDo not exceed maximum recommended load sizes. See recommended maximum load sizes on page 13.
Pens, pencils, nails, screws or other objects left in pocketsRemove loose items from pockets.
Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pocketsFasten snaps, hooks, buttons and zippers.
Control time wrong or changesThis is normal During spin the washer may need to rebalance the load sometimes to reduce vibrations. When this happens, the estimated time is increased causing time left to increase or jump.
Not enough waterThis is normalHorizontal washers do not require the tub to fill with water like topload washers
Washer pauses or has to be restarted, or washer door is locked and will not openPump cloggedSee page 15 on how to clean the Pump Filter
Door unlocks or press Start and machine doesn’t operateThis is normalFront-load washers start up differently than top-load washers, and it takes 30 seconds to check the system. The door will lock and unlock.
Incorrect operationSimply open and close the door firmly; then press Start.
Water does not enter washer or enters slowlyAutomatic self system checksAfter Start is pressed, the washer does several system checks. Water will flow 60 seconds after Start is pressed.
Water supply is turned offTurn on both hot and cold faucets fully
Water valve screens are stopped upTurn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on.
Inlet hose screen washers are stopped upTurn off the water source and remove the inlet hoses from the wall faucets. Use a brush or toothpick to clean the screen washers in the end of the hoses. Reconnect the hoses and turn the water back on.
WrinklingImproper sortingAvoid mixing heavy items (like work clothes) with light items (like blouses).
OverloadingLoad your washer so clothes have enough room to move freely.
Incorrect wash cycleMatch cycle selection to the type of fabric you arewashing (especially for easy care loads).
Repeated washing in water that is too hotWash in warm or cold water
Grayed or yellowed clothesNot enough detergentUse correct amount of detergent.
Not using HE (high efficiency) detergentUse only HE detergent.
Hard waterUse hottest water safe for fabric.
Use a water conditioner like Calgon brand or install a water softener
Water is not hot enough Make sure water heater is delivering water at 120°–140°F (48°–60°C).
Detergent is not dissolvingTry a liquid HE detergent.
Dye transferSort clothes by color. If fabric label states wash separately, unstable dyes may be indicated.
Colored spotsIncorrect use of fabric softenerCheck fabric softener package for instructions and follow directions for using dispenser
Dye transferSort whites or lightly colored items from dark colors.
Promptly remove wash load from washer.
Water temperature is incorrectWater supply is improperly connectedMake sure hoses are connected to correct faucets.
House water heater is not set properlyMake sure house water heater is delivering water at 120°–140°F (48°–60°C).
Slight variation in metallic colorThis is normalDue to the metallic properties of paint used for this unique product, slight variations of color may occur due to viewing angles and lighting conditions
Bad odor inside your WasherWasher unused for a long time, not using recommended quality of HE detergent or used too much detergentRun a Basket Clean cycle.
In case of strong odor, you may need to run the Basket Clean cycle more than once.
Use only the amount of detergent recommended on the detergent container.
Use only HE (high efficiency) detergent.
Always remove wet items from the washer promptly after machine stops running.
Leave the door slightly open for the water to air dry. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on or in this or any other appliance.
Detergent leakIncorrect placement of detergent insertMake sure detergent insert is properly located and fully seated. Never put detergent above max line.
This is normalIt is normal operation to see detergent leak on door gasket about 20 seconds after filling the dispenser
Improper dispensing of softener or bleachDispenser cloggedMonthly clean the dispenser drawer to remove buildup of chemicals.
Softener or bleach is filled above the max lineMake sure to have the correct amount of softener or bleach.
Softener or bleach cap issueMake sure softener and bleach cap for dispenser are seated or they will not work
Dispenser drawer not dispensing properlyLaundry detergent packet placed in dispenser drawerLaundry detergent packets should not be used in the dispenser. They should only be added directly to the wash basket following the manufacturer's directions.
Pump running while washer is not in useClog in sump drainThis is normal. Drain sump is detecting an undesired water fill level from a potential open faucet. Shut off water valve and inspect water valve for blockage.

GE Appliances WASR series washer troubleshooting

GE Appliances WASR series is comprised of top-loading washers. One of the most popular models from this range is the WASR3110. It offers a lot of adjustments in terms of load size (from small and medium to large and Super), wash and spin speed, temperature, and rinsing options.

ProblemPossible CausesWhat To Do
SensorWash indicator light (on some models) is not illuminatedWasher is NOT in a wash fill cycle or a warm rinse fill cycleThis is normal. Light only illuminates during wash fills and warm rinse fills.
SensorWash wash temperature is incorrectThe washer is in a cold rinse cycleThis is normal. The SensorWash feature is designed not to activate during a cold rinse cycle so that the coldest water available is used.
(Review SensorWash in the About washer features section)All the water in the water heater has been usedWait until the water in the water heater is heated to the correct temperature.
Too many sudsType of detergentSwitch to a lower sudsing detergent brand and follow instructions on package.
Very soft waterTry less detergent.
Too much detergent.Measure your detergent carefully. Use less soap if you have soft water, a smaller load, or a lightly soiled load
Water leaksFill hoses or drain hose is improperly connectedMake sure hose connections are tight at faucets and make sure end of drain hose is correcdy inserted in and secured to drain facility.
Household drain may be cloggedCheck household plumbing. You may need to call a plumber.
Constant water pressure to the fill hoses at the water sourceTighten hoses at die faucets and turn die water off after each use.
Check condition of die fill hoses; diey may need replacement after 5 years.
Using too much detergent in washerUse less detergent. Use less soap if you have soft water, a smaller load, or a lightly soiled load.
Water temperature is incorrectControl is not set properlyCheck water temperature control and adjust.
Water supply is turned off or improperly connectedTurn both hot and cold faucets fully on and make sure hoses are connected to correct faucets.
Water valve screens are stopped upTurn off die rater source and remove die water connection hoses from die upper back of the washer. Use a brush or toothpick to clean die screens in die machine. Reconnect the hoses and turn the water back on.
House water heater is not set properlyMake sure house water heater is delivering water at 120°F.-140°F. (48°C.-60°C.).
Water won’t drainDrain hose is kinked or improperly connectedStraighten drain hose and make sure washer is not sitting on it.
Top of drain outlet should be less than 8 ft (2.5 m) above floor.
Washer pauses in cycleThe washer normally pauses between washing steps
Washer won’t operateWasher is unpluggedMake sure cord is plugged securely into a working outlet
Water supply is turned offTurn both hot and cold faucets fully on
Controls are not set properlyCheck controls and make sure Cycle knob is pulled out properly to ON position
Lid is openClose lid and pull Cycle knob out to ON position.
Circuit breaker/fuse is tripped/blownCheck house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet.
Clothes too wetIncorrect spin cycle selectedMake sure the spin cycle selected matches the load you selected are washing. Some fabrics will feel wetter when rinsed with cold water
Colored spotsIncorrect use of fabric softenerCheck fabric softener package for instructions and follow directions for using dispenser
Pretreat stain and rewash.
Dye transferSort whites or lightly colored items from dark colors
Grayed or yellowed clothesNot enough detergentUse more detergent (especially with larger loads)
Hard waterUse a water conditioner like Calgon brand or install a water softener.
Water is not hot enoughMake sure water heater is delivering water at 120°F.–140°F. (48°C.–60°C.).
Washer is overloadedSelect load size to match clothes load
Detergent is not dissolvingAdd detergent as wash basket fills with water before you load clothes
Dye transferSort clothes by color. If fabric label states wash separately unstable dyes may be indicated.
Lint or residue on clothesClothes are air or line driedIf you do not dry' your clothes widi a clodies dryer, your clothes may retain more lint.
Incorrect sortingSeparate lint producers from lint collectors.
Washing too longWash small loads for a shorter time dian larger loads.
Detergent not dissolvingAdd detergent as wash basket fills with water, before you load clothes.
Try a liquid detergent.
Use warmer water temperature.
OverloadingLoad clodies no higher than die top row of holes in die washer tub.
Make sure load size selector matches clodies load size.
Incorrect use of fabric softenerCheck fabric softener package for instructions and follow directions for using dispenser.
PillingResult of normal wear on poly-cotton blends and fuzzy fabricsWhile this is not caused by the washer, you can slow the pilling process by washing garments inside out.
Snags, holes, tears, rips or excessive wearPins, snaps, hooks, sharp buttons, belt buckles,zippers, and sharp objects left in pocketsFasten snaps, hooks, buttons, and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine bleachCheck bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.
Chemicals like hair bleach or dye, permanent wave solutionRinse items diat may have chemicals on diem before washing.
WrinklingImproper sortingAvoid mixing heavy items (like work clothes) with light items (like blouses).
Try a fabric softener.
Overloading or incorrect water levelLoad your washer so clothes have enough room to move freely.
Incorrect wash and dry cyclesMatch Cycle selection to the type of fabric you are washing (especially for easy care loads).
Repeated washing in water that is too hotWash in warm or cold water.

GE LISR series washer troubleshooting

One of the most popular models from the GE LISR series is the GE LISR310 washer. It is a top-loading washing machine with the maximum load capacity of 7.5 kg. Depending on the characteristics of each load, a user has a chance to choose any of three wash/spin speeds, four load sizes, and four temperatures.

ProblemPossible CausesWhat to Do  
Washer Won’t OperateWasher is unpluggedMake sure cord is plugged securely into a working outlet.
Water supply is turned offTurn both hot and cold taps fully on.
Controls are not set properlyCheck controls and make sure Cycle knob is pulled out to an on position.
Lid is openClose lid and pull Cycle knob out to an on position.
Circuit breaker/fuse is tripped/blownCheck house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet.
Water Temperature is Incorrect
Control is not set properlyCheck water temperature control and adjust.
Water supply is turned off or improperly connected
Turn both hot and cold taps fully on and make sure hoses are connected to correct taps.
Water valve screens are stopped up
Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water source back on.
House water heater is not set properly
Make sure house water heater is delivering water at 48°C.-65°C. (120°F.-150°F.).
Water Won't DrainDrain hose is kinked or improperly connected
Straighten drain hose and make sure washer is not sitting on it.
Top of drain oudet should be less than lm (3 ft.) above floor.
Water LeaksFill hoses or drain hose is improperly connectedMake sure hose connections are tight at taps and make sure end of drain hose is correctly inserted in and secured to drain facility.
Household drain may be cloggedCheck household plumbing. You may need to call a plumber.
Constant water pressure to the fill hoses at the water sourceTighten hoses at the taps and turn the water off after each use.
Check condition of the fill hoses; they may need replacement after 5 years.
Washer is NoisyWasher is unevenMake sure washer is level and firm to the floor.
Washer load is unbalancedPush the Cycle knob in to stop the washer, open the lid and redistribute the load evenly. Close the lid and restart.
Shipping rod has not been removedRemove the shipping rod on the bottom right side of the washer just before sliding the washer in place. Do not use the washer with the shipping rod in place.
Water is draining There will be a gurgling, “sucking” sound prior to the spin cycle. This is normal and will stop as soon as the machine goes into the spin cycle.
Washer Pauses in Cycle
The washer normally pauses between washing steps
Clothes too WetIncorrect cycleMake sure the cycle matches the selected load you are washing.
This is normal for some fabrics
Lint or Residue on ClothesIncorrect sortingSeparate lint producers from lint collectors.
Washing too longWash small loads for a shorter time than larger loads.
Detergent not dissolving• For best performance always add detergent before adding clothes. If you use powdered detergent, pre-dissolve detergent in hot water before adding to washer.
Try a liquid detergent.
Use warmer water temperature.
OverloadingMake sure load/water level setting matches load size.
Too much bleachCheck bleach package for correct amount.
Not enough detergentTry using more detergent.
Incorrect use of fabric softenerCheck fabric softener package for instructions (see Fabric Softener Dispenser section).
WrinklingImproper loadsAvoid mixing heavy items (like work clothes) with light items (like blouses).
Separate permanent press from other laundry.
Try a fabric softener.
Overloading or incorrect water levelLoad your washer so clothes have enough room to move freely.
Incorrect wash and dry cyclesMatch Cycle selection to the type of fabric you are washing (especially for permanent press loads).
Repeated washing in water that is too hotWash in warm or cold water with plenty of detergent.
Snags, Holes, Tears, Rips, or Excessive WearPins, snaps, hooks, sharp buttons, belt buckles, zippers, and sharp objects left in pocketsFasten snaps, hooks, buttons, and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine bleachCheck bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.
Small tears or holes present before washRepair tears and holes before washing.
Chemicals like hair bleach, hair dye, permanent wave solution and toilet bowl cleanersRinse items that may have chemicals on them before washing.
Permanent press items naturally fray (especially collars and cuffs)While this is not caused by the washer, you can slow the fraying process by washing small permanent press loads with a higher load/water level setting.
Avoid washing heavy items (like towels)with permanent press items.
ShrinkageSome fabrics wall naturally shrink in the washHot water is more likely to cause shrinkage than cold water.
Follow* directions on fabric care label.
Grayed ClothesNot enough detergent (larger loads, heavy soil, and hard water might require more detergent)Try using more detergent (especially with larger loads).
If you live in a hard water area try using a water conditioner or install a water softener.
Water is not hot enough Make sure water heater is delivering water at48°C.-65°C. (120°F.-150°F.).
Do not use the washer when hot water is used for other needs (dishes, baths, etc.).
Washer is overloadedMake sure load/water level setting matches load size.
Soak time is too shortSoak at least SO minutes.
Soaking with too little detergentUse more detergent (especially with heavy soil).
Detergent is not dissolvingAdd detergent as wash basket fills with water before you load clothes.
To restore grayed clothes, try one of the followingPut clothes through a wash cycle using hot water. (Check the garment’s manufacturing care label to see if hot water can be used.) Add a non-precipitating water softener. Use 2 1/2 times more than is recommended for normal water softening. Do not use detergent or soap. Allow clothes to go through a complete cycle. Repeat if necessary.
Soak your clothes using a water softener instead of a soaking agent. Allow clothes to soak for about 20 minutes.
Yellowed ClothesNot enough detergent on a consistent basisAlways use the recommended amount of detergent.
Chlorine bleach may yellow some fabricsUse non-chlorine bleach.
Iron or manganese in water may cause yellowing or yellow spotsUse extra detergent plus a non-precipitating water softener dissolved in water and non-chlorine bleach.
Run hot water for 2 minutes to help the pipes clean out iron buildup.
Drain your house water heater occasionally.
To remove spots spread stain area over a pan of boiling water and squeeze lemon juice through the stain.
Blue or Gray SpotsIncorrect use of fabric softenerCheck fabric softener package for instructions (see Fabric Softener Dispenser section).
To remove spots dampen the spots and rub with undiluted liquid detergent. Rewash, using chlorine bleach if it is safe for the fabric.
Too Many SudsType of detergentSwitch to a lower sudsing detergent brand and follow instructions on package.
Very soft waterTry less detergent.
PillingResult of normal wear on poly-cotton blendsWhile this is not caused by the washer, you can slow the pilling process by washing poly-cotton blends inside out.