Kenmore dryer troubleshooting

One of the major brands owned by Sears Holdings Corporation, Kenmore manufactures a wide range of household appliances, including washers and dryers.
The tables below show you what to check, what parts to change or what to clean if your appliance won’t start or is experiencing any other issue (is taking too long to dry, isn’t drying at all etc.). The Kenmore dryer repair advice is intended for homeowners without extensive knowledge on the subject.
Kenmore W10680133C dryer troubleshooting
Kenmore DLEX5101W dryer troubleshooting
Kenmore C88102 dryer troubleshooting
KENMORE 134235700 dryer troubleshooting
Kenmore 70 series dryer troubleshooting
Kenmore 90 series dryer troubleshooting

Kenmore W10680133C dryer troubleshooting

If you experiencePossible CausesSolution
Dryer will not runDoor not closed completely.Make sure the dryer door is closed completely.
START/PAUSE touched with fingernail or not touched long enough.Touch and hold START/PAUSE for up to 3 seconds with pad of finger.
Household fuse is blown, circuit breaker has tripped, or dryer is not plugged in.There may be 2 household fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply.Electric dryers require 240-volt or 208-volt power supply. Check with a qualified electrician.
Wrong type of fuse.Use a time-delay fuse.
Dryer will not turn offDryer door was opened prior to the end of the Wrinkle Guard™ option.If you open the dryer door prior to the end of the Wrinkle Guard™ option, the dryer will go into Pause mode. You will need to touch Power to turn off or touch Start/Pause to continue Wrinkle Guard™.
Dryer will not heatHousehold fuse is blown or circuit breaker has tripped.The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply.Electric dryers require 240-volt or 208-volt power supply. Check with a qualified electrician.
The gas supply line valve not open.For gas dryers, make sure that the valve on the gas supply line is open.
Humming or whining noise with Steam cycle selectedWater inlet valve on dryer is running.The water pump on the dryer is used during the Steam function. If the dryer has just been installed or unused for an extended period, the pump may be louder and run longer. This is normal.
Thumping noiseDryer hasn’t been used in a while.This is normal. The thumping sound should diminish after a few minutes of use.
Rattling or vibrating noiseA small object caught between the edges of dryer drum.Check the front and rear edges of the drum for small objects. Clean out pockets before laundering.
Dryer isn’t properly leveled.The dryer may vibrate if not properly installed. See the Installation Instructions. All four dryer feet should be in firm contact with the floor.
Clothing is balled up in dryer.When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer.
Clicking noiseGas valve operating.On gas dryers, you may hear the gas valve clicking as it opens and closes. This is normal.
Clothes are not drying satisfactorily, clothes are balling or tangling, or drying times are too longLint screen or lint screen housing is clogged with lint.Clean lint screen before each load. Clean space where lint screen is located, as needed. Using a vacuum, gently remove any lint that has accumulated outside of the lint screen.
The exhaust vent or outside exhaust hood is clogged with lint, restricting air movement.Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions.
The exhaust vent is not the correct length.Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. See the Installation Instructions.
The exhaust vent diameter is not the correct size.Use 4" (102 mm) diameter vent material.
The dryer is not level.Clothes not contacting the moisture sensors during Sensing Cycles. See “Level Dryer” in the Installation Instructions.
The Air Dry Temp setting has been selected.Select the correct temperature for the types of garments being dried. See "Cycle Guide."
Clothes are not drying satisfactorily, clothes are balling or tangling, or drying imes are too long (cont.)The load is too large and heavy to dry quickly.Separate the load to tumble freely.
The dryer is located in a room with temperature below 45°F (7°C).Proper operation of dryer cycles requires temperatures above 45°F (7°C).
The dryer is located in a closet.Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1" (25 mm) of airspace, and, for most installations, the rear of the dryer requires 5" (127 mm). See the Installation Instructions.
Cycle time is too shortThe load may not be contacting the sensor strips on Sensing Cycles.Level the dryer. See the Installation Instructions. All four dryer feet should be in firm contact with the floor.
Clothes are coming out of the Steam Refresh cycle with damp or wet spots.If you are doing a Steam Refresh cycle of 1 or 2 items you can add a towel to the load to help avoid uneven spraying from the steam valve. Then select the appropriate time based on the load to be refreshed.
The sensing cycle is ending early.Change the dryness level setting on Sensing Cycles. Increasing or decreasing the dryness level will change the amount of drying time in a cycle. If loads are consistently ending too early, see also "Changing the Sensing Cycle settings to increase or decrease drying time."
Lint on loadLint screen is clogged with lint.Clean lint screen before each load.
Stains on loadImproper use of fabric softener.Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments. Do not use fabric softener sheets with steam cycles.
Stains on drumLoose dyes in clothes.Drum stains are caused by dyes in clothing (usually blue jeans). These will not transfer to other clothing.
Loads are wrinkledThe load was not removed from dryer at the end of the cycle.Select Steam Refresh cycle to tumble the load with water and heat. This cycle is best for smoothing out wrinkles and reducing odors from dry loads consisting of wrinkle-free cotton, cotton- polyester blends, common knits, and synthetics.
NOTE: Refer to garment care label instructions. Dry-clean-only garments are not recommended.
The dryer was tightly packed.Dry smaller loads that can tumble freely. Results may also vary depending on fabric type.
For steam cycles, the water is not properly connected with the dryer.Make sure water is connected to the dryer. Check that water inlet hose is connected to both the faucet and dryer’s water inlet valve. Check that the water supply is turned on.
OdorsRecent painting, staining, or varnishing in the area where your dryer is located.Ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.
For steam cycles, the water is not properly connected with the dryer.Make sure water is connected to the dryer. Check that water inlet hose is connected to both the faucet and dryer’s water inlet valve. Check that the water supply is turned on.
Odors are left in garments after wearing.To remove odors left in garments after wearing, select Steam Refresh. This cycle is best for reducing wrinkles and odors from dry loads consisting of wrinkle-free cotton, cotton-polyester blends, common knits, and synthetics.
Steam did not occur during Wrinkle Guard™Wrinkle Guard™ does not enable Steam on all cycle/option combinations.Refer to Cycle Guide to verify which cycles and settings enable Steam.
Load too hotLoad removed before cool down portion of cycle complete.Allow the dryer to complete the cool down portion of the cycle before removing the load.
Using Timed Dry cycle with a high temperature setting.Select a Sensing Cycle with a lower heat setting to avoid overdrying the load.
“PF" (power failure)The drying cycle has been interrupted by a power failure.Touch the START key to clear the PF error message; then, press and hold the START key to resume cycle.
“L2" Diagnostic Code (low or no line voltage condition)There may be a problem with your home power supply, keeping the dryer’s heater from turning on.The dryer will continue to run when this diagnostic code is present. Touch any pad to clear the code from the display and return to the estimated time remaining.
Try the following:
• Check to see if a household fuse has blown or circuit breaker has tripped. Electric dryers use two household fuses or breakers. Replace the fuse or reset the circuit breaker.
• Confirm that the power cord is properly installed. Refer to the Installation Instructions for details.
• Select a Timed Dry heated cycle, and restart the dryer.
If the message persists, consult a qualified electrician.
“--”Cycle knob is not on cycle.This is not an error. The selector knob is not on a cycle. Rotate your selector knob until a cycle lights up.
"F# E#’’ (FI El, F3 El, etc.) variable service codes.The dryer is in need of service.If a code beginning with an “F” appears in the display, alternating between F# and E#, the dryer control has detected a problem that requires service. Call for service.

Kenmore DLEX5101W dryer troubleshooting

PROBLEMPOSSIBLE CAUSESSOLUTIONS
ADD WATER indicator light is on during the drying cycle• Water supply error.• Check steam feeder drawer:
(1) Make sure steam feeder is filled with water to MAX line.
(2) Make sure steam feeder is seated properly and drawer is fully cloased.
(3) Turn the dryer off then restart the Steam cycle.
• Do not use distilled water; the water level sensor in steam generator will not work.
• Pump not working. Unplug dryer and call for service.
Water drips from orifice when Steam Cycle starts.• This is normal.• This is steam condensation. The dripping water will stop after a short time.
Steam doesn’t generate but no error code is shown.• Water level error.• Unplug dryer and call for service.
Garments still wrinkled after STEAM FRESH™.• Too many or to different types of garments in dryer.• Small loads of 1 to 5 items work best.
• Load fewer garments. Load similar-type garments.
There are no creases left on garment after STEAM FRESH™.• The function of this cycle is to remove wrinkles from fabric.• Use an iron to make creases.
Garments have static after REDUCE STATIC.• This is normal.• Depends on individual moisture level in skin.
Garments are too damp or too dry after REDUCE STATIC.• Correct drying options not selected.• Select load weight manually before starting REDUCE STATIC option.
Garments are not uniformly damp after EASY IRON.• This is normal.• Depends on the amount or type of garments.
Water drips from door during Steam Cycle.• This is normal.• This is steam condensation on door surface.
Steam is not visible during Steam Cycle.• This is normal.• Steam vapor is difficult to see when the door is closed.
Drum does not turn during Steam Cycle.• This is normal.• The drum is turned off so that the steam vapor remains in the drum.
Cannot see steam vapor at the beginning of cycle.• This is normal.• Steam is released at different stages of the cycle for each option.
The display shows BULKY LOAD.• MORE TIME button pressed.• Pressing the MORE TIME button several times will set the cycle for a large load such as a comforter.
Odors remain in clothing after STEAM FRESH™.• STEAM FRESH™ did not remove odor completely.• Fabrics containing strong odors should be washed in a normal cycle.

Kenmore C88102 dryer troubleshooting

PROBLEMPOSSIBLE CAUSESSOLUTIONSPREVENTIVE MEASURES
Greasy, oily stains• Fabric softener sheet.• Rub fabric softener stains with bar soap. Rinse and rewash.• Add a few bath towels to small loads for proper tumbling.
• Some * silk-like* fabrics should be air dried.
• Use proper drying temperature.
• Place fabric softener sheet on top of load before starting the dryer.
Lint• Overloading.• Reduce load size and rewash using liquid fabric softener in the final rinse.• Do not overload dryer.
• Overdrying causes static electricity.• Or, add a fabric softener sheet and tumble without heat.• Use fabric softener in washer or dryer to reduce static electricity.
• Lint screen not clean when cycle began.• Use lint brush or roller to remove lint.• Remove items when they are slightly damp to avoid overdrying.
• Lint is attached to "pills."• Check that lint screen is clean and in place.
Pilling (Fibers break off, ball up and cling to fabric.)• Pilling is normal with synthetic and permanent press fabrics. This is due to abrasion from normal wear.• Use a lint brush or shaver to remove pills.• Use fabric softener to lubricate fibers.
• When ironing, use spray starch or fabric finish on collars and cuffs.
• Turn items inside out to reduce abrasion.
Shrinking• Overdrying.• Irreversible condition.• Follow fabric care label directions.
• If shrinking is a concern, check load often.
• Remove items while slightly damp and hang or lay flat to complete drying.
• Block knits into shape.
Wrinkling• Overloading.• Reduce load size and tumble at medium or low heat for 5-10 minutes.• Do not overload dryer.
• Leaving items in dryer after cycle ends.• Remove items immediately. Hang or fold.• Remove items as soon as cycle ends.

KENMORE 134235700 dryer troubleshooting

OCCURRENCEPOSSIBLE CAUSESOLUTION
Dryer does not start.Electrical power cord is not securely plugged in or plug may be loose.Make sure the plug fits tightly in wall outlet.
House fuse blown or circuit breaker tripped.Reset circuit breaker or replace fuse.
Make sure electrical line is not overloaded and the dryer is on a separate circuit.
Thermal limiter tripped.Call authorized sen/ice person for replacement.
Dryer runs but won't heat.There are 2 house fuses in the dryer circuit. If 1 of the 2 fuses is blown, the drum may turn but the heater will not operate.Replace fuse.
Gas supply valve is not open (gas models).Check to make sure supply valve is open. See INSTALLATION INSTRUCTIONS for procedure.
Dryer does not have anough air supply to support the burner flame (gas models).See INSTALLATION INSTRUCTIONS.
LP gas supply tank is empty or there has been a utility interruption of natural gas (gas models).Refill or replace tank.
Dryer should heat when utility service is restored.
Drying cycle takes too long, outside of the dryer feels too hot or smells hot.Lint screen is clogged with lint.Make sure all lint has been removed from the dryer lint screen before starting each cycle.
Exhaust duct requirements have not been met.Exhaust duct must be at least 4 inches in diameter and made of rigid or flexible metal.
When in place, the duct must have no more than two 90° bends and must not exceed length listed in INSTALLATION INSTRUCTIONS.
Electric dryer is connected to a 208 volt circuit.Drying time will be 20% longer than drying on a 240 volt circuit.
Drying procedures have not been followed.See Drying Procedures, page 5.
Outside exhaust hood or exhaust duct may be clogged or restricted.Clean out any obstruction.
High humidity.Use a dehumidifier near the dryer.
Excessive wrinkling.Dryer is overloaded.Do not overload. See Drying Procedures, page 5.
Items left in dryer too long.Remove items as soon as cycle ends.
Insufficient sorting of items.See Drying Procedures, page 5.
Drying temperature too high.Follow fabric care label instructions.
Scratching or chipping of the drum finish.Foreign objects such as coins, pins, clips or buttons are inside the dryer.Always remove foreign objects from pockets before laundering. Remove objects from drum and restart dryer.
Permanently attached items such as belt buckles, zippers and fasteners may be hitting the inside of the drum.It may be necessary to baste a scrap of material securely around ornaments before drying to prevent scratching and damage to the dryer.
Drum damage caused by foreign objects or permanently attached items is not covered by the warranty.

Kenmore 70 series dryer troubleshooting

If you experiencePossible CausesSolution
Clothes are not drying satisfactorily, drying times are too long.Lint screen clogged with lint.Lint screen should be cleaned before each load.
The Air Only cycle has been selected.Select the right cycle for the types of garments being dried. See “Cycle Guide.”
Load too large and heavy to dry quickly.Separate the load to tumble freely.
Exhaust vent or outside exhaust hood clogged with lint, restricting air movement.Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. Make sure vent is not crushed or kinked. See "Installation Instructions."
Fabric softener sheets blocking the grill.Use only one fabric softener sheet, and use it only once.
Exhaust vent not the correct length.Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. Make sure vent is not crushed or kinked. See “Installation Instructions."
Exhaust vent diameter not the correct size.Use 4" (102 mm) diameter vent material.
Dryer located in a room with temperature below 45°F (7°C).Proper operation of dryer cycles requires temperatures above 45°F (7°C).
Dryer located in a closet without adequate openings.Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1" (25 mm) of airspace, and, for most installations, the rear of the dryer requires 5" (127 mm). See “Installation Instructions."
Dryer will not runDoor not closed completely.Make sure the dryer door is closed completely.
START button not pressed firmly or held long enough.Press and hold the START button until you hear the dryer drum moving.
Household fuse is blown or circuit breaker has tripped.Electric dryers use 2 household fuses or circuit breakers. The drum may be turning, but you may not have heat. Replace both fuses or reset the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply.Electric dryers require 240-volt power supply. Check with a qualified electrician.
Wrong type of fuse.Use a time-delay fuse.
Unusual soundsDryer had a period of non-use.If the dryer hasn't been used for awhile, there may be a thumping sound during the first few minutes of operation.
A coin, button, or paper clip is caught between the drum and front or rear of the dryer.Check the front and rear edges of the drum for small objects. Clean out pockets before laundering.
It is a gas dryer.The gas valve clicking is a normal operating sound.
The four legs are not installed, and the dryer is not level front to back and side to side.The dryer may vibrate if not properly installed. See “Installation Instructions.”
Clothing knotted or balled up.When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer.
No heatHousehold fuse is blown or circuit breaker has tripped.The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace both fuses or reset the circuit breaker. If the problem continues, call an electrician.
Supply line valve not open.For gas dryers, be sure the valve on the supply line is open.
Incorrect power supply.Electric dryers require 240-volt power supply. Check with a qualified electrician.
Cycle time too shortAutomatic cycle ending early.The load may not be contacting the sensor strips. Level the dryer. Use Time Dry for very small loads. Change the Dry Level setting on Auto Dry Cycles. Increasing or decreasing the Dry Level setting will change the amount of drying time in a cycle. If loads are consistently ending too early, see “Changing the EvenHeat™ Auto Dry Cycle Settings to Increase Drying Time.”
Lint on loadLint screen clogged.Lint screen should be cleaned before each load.
Stains on load or drumDryer fabric softener not properly used.Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments. Drum stains are caused by dyes in clothing (usually blue jeans). These will not transfer to other clothing.
Loads are wrinkledThe load was not removed from dryer at the end of the cycle.Select Wrinkle Guard^ feature to tumble the load without heat to avoid wrinkling.
Dryer overloaded.Dry smaller loads that can tumble freely reduce wrinkles from forming.
OdorsYou have recently been painting, staining, or varnishing in the area where your dryer is located.If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.
The electric dryer is being used for the first time.The new electric heating element may have an odor. The odor will be gone after the first cycle.
Load is too hotLaundry items werer removed from the dryer before the end of the cycle.Allow Cool Down to finish before removing laundry from dryer. All cycles are cooled slowly to reduced wrinkling and make it easier to handle. Items removed before Cool Down may feel very warm.
A high temperature cycle was used or the Dry Temp was set on high.Select a lower temperature, and use an automatic drying cycle. These cycles sense the temperature or the moisture level In the load and shut off when the load reaches the selected dryness. This reduces overdrying.

Kenmore 90 series dryer troubleshooting

ProblemPossible CauseSolution
Not DryingLint screen is cloqqed with lint.Clean lint screen.
SatisfactorilyRestricted air movement. Exhaust vent or outside exhaust hood is clogged with lint.Run dryer for 5-10 minutes. Hold hand under outside exhaust hood to check air movement. If you do not feel air moving, clean exhaust system of lint or replace exhaust vent with rigid metal or flexible metal vent (see “Installation Instructions”).
Exhaust vent is crushed or kinked.Replace with rigid metal or flexible metal vent (see “Installation Instructions").
One fuse is blown or circuit breaker is tripped. The dryer will appear to operate, but you will not get any heat.Replace fuse or reset breaker.
AIR DRY Cycle has been selected.Select the right cycle for the types of garments being dried (see “Dryer Use”).
Load not contacting the sensor strips and automatic cycle ending early.Level dryer (see “Installation Instructions").
Fabric softener sheets blocking outlet grill.Use only one softener sheet per load and only use it once.
Dryer located in room with temperature below 45°F.Proper operation of dryer cycles requires temperatures above 45°F (7°C),
Large amount of moisture in the load.Expect longer dry times with items that hold more moisture (cottons).
Cold rinse water used.Expect longer dry times, but you are saving energy and reducing wrinkles.
Load too large and bulky to dry quickly.Separate load to tumble freely.
Dryer Will Not RunPower cord not firmly plugged in.Firmly plug in dryer. Use a new UL approved 30 amp power supply cord.
Fuses blown or circuit breakers tripped.Replace fuses or reset breakers.
Using a regular fuse.Replace with a time-delay fuse.
Dryer door not firmly closed.Close dryer door tightly.
START pad not pressed.Press START pad.
Cycle not selected.Select cycle and press START pad.
Lint in LoadLint screen is clogged.Clean lint screen. Check for air movement.
Improper sorting.Sort lint givers from lint takers and by color.
Load is too big or heavy.Dry smaller loads so lint can be carried to the lint screen.
Load is overdried.Use correct dryer settings for fabric. Overdrying can cause lint-attracting static (see ‘Dryer Use").
Paper or tissue in pockets.Clean out pockets before drying.
Pilling being mistaken for lint.Pilling (surface fuzz) is caused by normal wear and laundering.
Stains on LoadImproper use of fabric softener in washer.Use fabric softener sheets in dryer. Add at beginning of cycle when load is cold.
Drying soiled items.Items need to be clean before being dried.
Items ShrinkingOverdrying.Match dryer settings to fabric type (see "Dryer Use").
Poor garment quality.Check quality of garment before purchasing.
Manufacturer’s care label instructions not followed.Follow fabric care label instructions carefully.
Loads are WrinkledOverloading.Dry smaller loads that can tumble freely.
Overdrying.Match dryer settings to fabric type (see “Dryer Use").
Load left in dryer at the end of cycle.Remove load as soon as tumbling stops.
OdorsHave you recently been painting, staining, or varnishing in the area where you dryer is located?If so, ventilate the area. When the odors or fumes are gone from the area, re-wash and dry clothing.
First use of dryer element.Odor will be gone after the first cycle.
Unusual SoundThumping of rollers when dryer has had a period of non-use.Thump will go away after 5 minutes of drying.