Maytag Neptune washer troubleshooting

The Maytag Company was founded in the 1893 in the USA.
Today Maytag is an already large international corporation owning 10 plants in 5 different countries of the world.
The Maytag washer troubleshooting instruction sheet is indispensable in the repair of any Maytag washing machine. In order to avoid problems, it is highly recommended to follow it directly in case of repair works. In the case of non-observance of this recommendation, the manufacturer cannot guarantee good results of repair works. The purpose of t Maytag washer troubleshooting instructions is to facilitate to a large extent the progress of the repair works and save your time.
Maytag Neptune washer troubleshooting
Normal operating sounds
Maytag Neptune 27” front load washer troubleshooting
Maytag 3953952 washer troubleshooting
Maytag Bravos xl washer troubleshooting

Maytag Neptune washer troubleshooting

The Maytag Neptune washer troubleshooting guidance is created to give a clear idea about what the normal operation of the washing machine is, as well as about what happens in case of an error. For example, due the sound of the motor, you can understand the problem. Below, there is the detailed list of indicators.

Load is Too Wet at
End of Cycle
• Use Max Extract option.
• Try using a high efficiency detergent to reduce sudsing.
• Load is too small.Very small loads (one or two items) may become unbalanced and not
spin out completely.
• Load is too large.Very large loads may not spin out completely
Leaks Water• Make sure hose connections are tight.
• Make sure end of drain hose is correctly inserted and secured to drain facility.
• If there is a drain restriction, call for service.
• Avoid overloading.
• Use high efficiency detergent to prevent over-sudsing
Won't Spin
or Drain
• Check fuse or reset circuit breaker.
• Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
• Open and close the lid and push the Start/Pause pad. For your safety, washer will not
tumble or spin unless the lid is closed.
• After pressing the Start/Pause pad, it may take up to one minute before the clothes wash-
er begins to spin.The lid must lock before spin can be achieved
Stops• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
• Open and close lid and push the Start/Pause pad to start the clothes washer. For your
safety, washer will not tumble or spin unless lid is closed.
• There may be a pause or soak period in the cycle. Wait briefly and it may start.
• The washer is equipped with a lid switch failure detector. If the lid switch should malfunc-
tion, the detector will stop operation for your safety. Call for service.
• Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically,
especially if you have new water lines or hard water.
Tub is Completely Full of Suds• Run the clothes washer through another complete cycle using cold water and no detergent.
• Reduce detergent amount for that specific load size, soil level and water hardness.
• Use high efficiency or low sudsing detergent specially formulated for high-efficiency washers.
Fills with the
Wrong
Temperature
Water
• Turn both faucets on fully.
• Make sure temperature selection is correct.
• Make sure hoses are connected to correct faucets. Flush water lines.
• Check the home's water heater. It should be set to deliver a minimum 120°F (49°C) hot
water at the tap. Also check water heater capacity and recovery rate
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
• When warm rinse is selected, only the final rinse will be warm.The other rinses will be cold to conserve energy.
• As the washer is filling, the water temperature may change as the automatic temperature
control feature checks incoming water temperature. This is normal.
Won't Fill• Be sure the lid is closed.
• Plug cord into a live electrical outlet.
• Check fuse or reset circuit breaker.
• Press the Start/Pause pad.
• Turn both faucets on fully.
• Straighten inlet hoses.
• Disconnect hoses and clean screens at faucets. Hose filter screens may be plugged.
• Open and close the lid, then push the Start/Pause pad
Won't Tumble • Check fuse or reset circuit breaker.
• Open and close the lid and press the Start/Pause pad. For your safety, the clothes washer
will not tumble or spin unless the lid is closed.
• Some cycles are designed to tumble and then pause.This is normal
Lid Locked Shut; Will Not Open• Press the Start/Pause pad to stop the washer.
• It may take up to two minutes for the lid lock mechanism to disengage.
• A locked lid may not unlock during a power outage
Is Noisy • Clothes washer should be leveled properly and sitting on a solid floor as outlined in installa-
tion instructions.
• Check that the leveling leg lock nuts are tightened.
• Be sure rubber feet are installed on leveling legs.
• Weak floors can cause vibration and walking.
• The load may be unbalanced.

Normal operating sounds

High pitched sound
during a spin cycle
The motor increases speed to spin the tub to remove moisture from the load
"Whirring" sound followed by a pause, repeated throughout the wash cycle.On some cycles, the tumbling stops and the washer pauses during the
cleaning process
Clothes washer maintains a slightly reduced spin speed after achieving a
higher spin speed.
After reaching the maximum spin speed, the machine may reduce spin
speed slightly for maximum performance
The spin speed
slows down dramati-
cally when it sounds like an out-of-balance load
The tumbler will begin to accelerate to speed, then slows back down and
tumbles to redistribute the load more evenly when an unbalanced load
occurs
Water is added after the washer has been washing
for a while
The Maytag Neptune clothes washer uses a true adaptive fill and adds more water during the wash cycle as it is needed.
or
Water flows through the dispensers to dilute and add bleach or fabric softener at the appropriate time.This will occur even if bleach and fabric softener are not used.
Clicking/draining sounds when washer is startedBefore the washer starts to fill, it will make a clicking noise to lock the lid
and do a quick drain.

Maytag Neptune 27” front load washer troubleshooting

ProblemSolution
Will Not Start Plug cord into live electrical outlet. Check for proper voltage.
Check fuse or reset circuit breaker.
Push any key to turn on the clothes washer. Push the rotary selector knob to start the washer.
Close door and push the rotary selector knob to start the clothes washer.
Check to see if the washer is in a pause or soak period in the cycle. Wait briefly for machine to start. (If washer is in suds period, “SUDs” will display instead of remaining time.
Check for restricted drain system. During an electrical drain problem, “nd” error will occur after 15 minutes.
Check water supply is working.
Check water valve connections are good.
Check the line filter and water valve filter.
Check the machine control board terminal connections CN5, CN6 for good connections.
Replace console control board.
Leaking Make sure inlet hose connections are not leaking. Check for rubber gasket damage due to over-tightening.
Check standpipe for leak. Wrap a dry rag around the standpipe opening. If rag becomes wet, leak is fault of home plumbing. Be sure the standpipe is capable of accepting the flow of water from the washer.
Make sure end of drain hose is correctly inserted and secured to drain standpipe.
Check internal hose connections (fill, drain systems, dispenser hoses & clamps).
Check rubber boot. Remove, reposition and reinstall, if necessary.
Check for possible kinked dispenser to outer tub hose. Hot water pressurization may force
door open.
No Tumble Start normal cycle with an empty machine and allow a fill to check tumble.
Perform Board Output Test, or Quick Spin Test (Before test, make sure that the tumbler is empty.)
Check for loose connections at Machine Control Board, Pressure Switch, Motor, Tach Harness and Motor Control. (Refer to the component testing procedure)
Check motor windings resistance. (CN9 pins 1 &3 = 11.6ohms(±7% 20°C/68°F basis), pins 1 & 2 = 11.6ohms(±7%20°C/68°F basis), Pin2 & 3 = 11.6 ohms (±7% 20°C/68°Fbasis)
Check belt
Faulty Main Control Board
Faulty motor
Will Not Spin Check to make sure the door is fully closed.
Check for water left inside the washer. If present, see Will Not Drain.
Perform Board Output Test or Quick Spin Test. (Before test, make sure that the tumbler is empty.) If it doesn’t tumble after the test above, check unbalanced load scenario, Main Control Board, and motor.
Check for loose connections at Machine Control Board, Pressure Switch, Motor, Tach Harness and Motor Control. (CN8, CN9, CN3) Refer to the component testing procedure.
Check motor winding resistance (CN9 pins 1&3=11.6ohms ±7%@68F, pins 1&2=11.6ohms ±7%@68F, pins 2&3=11.6ohms. ±7%@68F.
Tub Full of Suds Check for restricted drain system. See Will Not Drain and Will Not Spin.
Check for loose wire connections at Control Board and pump.
Perform Board Output Test
Use high efficiency or low sudsing detergent specially formulated for front load washers
Reduce detergent amount for that specific load size and soil level. Towel loads have a minimal amount of soil present and typically create more suds.
Run the clothes washer through another complete cycle using the coldest water, tablespoon of salt and no detergent.
Wet Clothes Very small clothes loads can cause unbalanced loads. Add additional towels.
Excessive suds may have been present, due to not using High-Efficiency detergent. Reduce amount of detergent usage.
See Will Not Spin.
Low Spin Speed or Drain Only was selected.
Will Not Drain Check for restricted drain system
In cold climates check for frozen drain hose
Check for 120 VAC at the pump when a spin cycle is selected
Check pump motor winding resistance. (14.2 ±7% ohms)
Check that the machine control correctly senses the water level in the washer. See Board Input Test.
Go to Board Output Test and perform Pump Out Test
Check the Machine Control Board connections at CN10 (Pin 6) for the pump. Should see 110-120VAC.(Refer to the component testing procedure)
Check tub to pump hose for twist in hose
Wrong Water Temperature Check that both faucets are turned on fully.
Make sure water heater is set to deliver a minimum of 120°F (49°C) hot water at the tap. Also check water heater capacity and recovery rate.
If the water heater is located a long distance from washer, the water line may need to be purged prior to starting wash cycle.
Too Hot/Too Cold: This washer uses a reduced amount of water, while the control board meters the incoming flow to regulate the actual temperature of the water in the tub. This may appear to be significantly warmer/cooler than expected.
Make sure the temperature selection is correct.
Disconnect inlet hoses from the Water Valve and clean the valve screens of any debris.
Noisy and/or Vibration/Walking Check if the washer was properly leveled and the locking nuts are securely tightened up against the base frame of the washer.
Check and determine all four of the shipping bolts and spacers have been fully removed from the rear panel of the washer.
Check for proper load size and distribution. If clothes load is too small, add a few towels to balance the clothes load better.
Check the tightness of the rear pulley bolt. Tighten if necessary.
Clean floor and bottom side of washer feet. Check clearance. Refer to the back of machine and Installation Instruction.
Rubber Feet Leaving Marks on Floor Use a pencil eraser to remove mark.
Walk washer into location, do not drag.
Additive Cups Full of Water Small amount of water in bottom of additive cups is normal.
Remove and wash Dispenser Tray, removable Cup, and Rinse Cap.
Level washer.
Buttons do not RespondOption and Function buttons respond differently according to each cycle.
Child Lock feature has been selected. To disable feature press and hold Wash/Rinse Temp and Spin Speed simultaneously until a beep is heard.
When display shows "End", only the Power Off button will function. Press Power Off and make new cycle selections.

Maytag 3953952 washer troubleshooting

Washing machines Maytag 3953952 are top-loaded ones. They are fit with a unique white porcelain basket. Some models can also be feet with a lint filter “Magic clean”, which protects your washer from plugging.

PROBLEMCAUSESOLUTION
Washer won’t fill, rinse or agitateCheck the following:Is the power cord plugged in?
Is the indicator on the Cycle Control knob properly lined up with a cycle? Turn the Cycle Control knob to the right slightly and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Does the water level seem too low, or does the washer appear to not fill completely?The top of the agitator is much higher than the highest water level. This creates a perception that the washer is not filling completely. This is normal.
Washer stopsCheck the following:Is the power cord plugged in?
Is the indicator on the Cycle Control knob properly lined up with a cycle? Turn the Cycle Control knob to the right slightly and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Is there power at the plug?Check your electrical source or call an electrician
Has a fuse blown or is the circuit breaker open?If problem continues, call an electrician.
Are you using an extension cord?Do not use an extension cord.
Is the washer in a normal pause in the Permanent Press (or Hand Washables) cycle?The washer pauses for about 2 minutes in the Permanent Press cycle. Allow the cycle to continue.
The Hand Washables cycle (on some models) features periods of agitation and soak.
Is the washer overloaded?Wash smaller loads.
Washer won’t drain or spinIs the drain hose clogged, or the end of the drain hose more than 72 inches (183 cm) above the floor?See the Installation Instructions for proper installation of drain hose.
Is the lid open?The lid must be closed during operation
Is there excessive sudsing?Always measure detergent. Follow manufacturer’s directions. If you have very soft water, you might need to use less detergent.
Is your voltage low?Check your electrical source or call an electrician. Do not use an extension cord.
Washer continues to fill or drain, or the cycle seems stuckIs the top of drain hose lower than the water level in washer?The top of the hose must be higher than the water level in the washer for proper operation. See the Installation Instructions.
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See the Installation Instructions.
Washer makes noiseIs the load balanced and the washer level?The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.
Did you completely remove the yellow shipping strap with cotter pins?See the Installation Instructions.
Are the gears engaging after the drain and before spin, or is the upper part of agitator clicking during wash?These are normal washer noises.
Washer leaksCheck the following:Are the fill hoses tight? Are the fill hose washers properly seated? Is the drain hose clamp properly installed? See the Installation Instructions.
Is the sink or drain clogged?Sink and standpipe must be able to handle 17 gallons (64 L) of water per minute.
Is water deflecting off the tub ring or the load?Center the tub before starting the washer.
The wash load should be balanced and not overloaded. The fill or spray rinses can deflect off the load.
The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.
Check household plumbing for leaks.
Washer basket is crookedWas the washer basket pulled forward during loading?The wash load should be balanced and not overloaded. Push the basket to the center before starting wash.
Is the load balanced and the washer level?The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.
The washer basket moves while washing.
This is normal.
Agitator operationThe top of the agitator is loose, or moves in only one direction.This is normal.
Dispensers clogged or bleach leakingDid you follow the manufacturer’s directions when adding detergent and fabric softener to the dispensers?Measure detergent and fabric softener. Carefully pour into the dispensers. Wipe up all spills.
Dilute fabric softener in the fabric softener dispenser
Did you put powdered or color-safe bleach in the liquid chlorine bleach dispenser?Add powdered or liquid color-safe bleach directly to the basket. Do not use the chlorine bleach dispenser for colorsafe bleach.
Load too wetDid you use the right cycle for the load being washed?Select a cycle with a higher spin speed (if available).
Did you use a cold rinse?Cold rinses leave loads wetter than warm rinses. This is normal.
Residue or lint on loadDid you sort properly?Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color
Did you overload the washer?The wash load must be balanced and not overloaded. Lint can be trapped in the load if overloaded. Wash smaller loads.
Check the following:Was paper or tissue left in the pockets?
Did you use enough detergent? Follow manufacturer’s directions. Use enough detergent to hold the lint in the water.
Is your water colder than 70°F (21°C)? Wash water colder than 70°F (21°C) may not completely dissolve the detergent
Stains on loadDid you follow the manufacturer’s directions when adding detergent and fabric softener?Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in suspension.
Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener on clothes.
Is there above average iron (rust) in water?You may need to install an iron filter
Did you properly sort the load?Sort dark clothes from whites and lights.
Did you unload the washer promptly?To avoid dye transfer, unload the washer as soon as it stops.
Load is wrinkledDid you unload the washer promptly?Unload the washer as soon as it stops
Did you use the right cycle for the load being washed?Use the Permanent Press cycle or another cycle with low spin speeds (if available) to reduce wrinkling.
Did you overload the washer?The wash load must be balanced and not overloaded. Loads should move freely during washing.
Was the wash water warm enough to relax wrinkles, or are you using warm rinses?If safe for the load, use warm or hot wash water. Use cold rinse water
Are the hot and cold water hoses reversed?Check to be sure the hot and cold water hoses are connected to the right faucets. See the Installation Instructions.
Load is tangled or twistedDid you overload the washer?The wash load must be balanced and not overloaded. Loads should move freely during washing.
Did you wrap items around the agitator?Drop items loosely into the washer. Do not wrap items around the agitator
Gray whites, dingy colorsDid you properly sort the load?Dye transfer can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
Was the wash temperature too low?Use hot or warm washes if safe for the load. Hot water should be at least 111°F (44°C) to clean heavy or greasy soils.
Did you use enough detergent, or do you have hard water?Use more detergent for washing heavy soils in cold or hard water.
Are the hot and cold water hoses reversed?Check to be sure the hot and cold water hoses are connected to the right faucets. See the Installation Instructions.
Garment damageCheck the following:Were sharp items removed from pockets before washing? Empty pockets, zip zippers, snap or hook fasteners before washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken threads in seams before washing.
Did you overload the washer?The wash load must be balanced and not overloaded. Loads should move freely during washing.
Did you properly add chlorine bleach?Do not pour chlorine bleach directly on load. Wipe up bleach spills. Undiluted bleach will damage fabrics.


Maytag Bravos xl washer troubleshooting

If you experiencePossible CausesSolution
Vibration, rocking, or “walking”Feet may not be in contact with the floor and locked.Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.
Washer may not be level.Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in Installation Instructions.
Vibration during spinning or washer stopped with UL error code flashingLoad could be unbalanced.Load garments in loose heaps evenly around the wash plate. Do not load garments directly over the center of the wash plate. Adding wet items to washer or adding more water to basket could unbalance washer.
Avoid washing single items. Balance a single item such as a rug or jacket with a few extra items. If the uL error code is flashing, redistribute the load, close the lid, and press START/PAUSE.
Use Bulky cycle for oversized, non-absorbent items such as comforters or poly-filled jackets. Other items are not appropriate for Bulky cycle. See “Cycle Guide."
Item or load not suitable for selected cycle. See “Cycle Guide" and “Using Your Washer."
Clicking or metallic noisesObjects caught in washer drain system.Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.
Gurgling or hummingWasher may be draining water.It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the Drain & Spin cycles.
Check the following for proper installation:Washer not level.Water may splash off basket if washer is not level.
Fill hoses not attached tightly.Tighten fill-hose connection.
Fill hose washers.Make sure all four fill hose flat washers are properly seated.
Drain hose connection.Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks or clogged sink or drain.Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
Washer not loaded as recommended.An unbalanced load can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer" for loading instructions.
Not enough water in washerLoad not completely covered in water.This is normal operation for an HE low-water washer. The load will not be completely under water. The washer senses load sizes and adds correct amount of water for optimal cleaning. See “What's New under the Lid." IMPORTANT: Do not add more water to washer. The added water lifts the load off the washplate, resulting in less cleaning.
Washer won’t run or fill, washer stops workingCheck for proper water supply.Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Washer won’t run or fill, washer stops working (cont.)Check proper electrical supply.Rug power cord into a grounded 3-prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician.
Normal washer operation.Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt cycle.
Washer may be stopped to reduce suds.
Washer may be tightly packed.Remove several items, rearrange load evenly around the washplate. Do not load garments directly over the center of the wash plate. Close lid and press START/PAUSE.
Add only 1 or 2 additional garments after washer has started.
Do not add more water to the washer.
Washer won't run or fill, washer stops working (cont.)Not using HE detergent or using too much HE detergent.Only use Hb detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and following detergent directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE/DRAIN & SPIN. Select your cycle. Press START/PAUSE. Do not add more detergent.
Washer not draining/ spinning, loads are still wetEmpty pockets and use garment bags for small items.Small items may have been caught in pump or between basket and tub, which can slow draining.
Using cycles with a lower spin speed.Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/speed spin for your garment.
Washer may be tightly packed or unbalanced.Tightly packed loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select RINSE/DRAIN & SPIN to remove excess water. See “Using Your Washer" for loading recommendations.
Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm).Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose.
Not using HE detergent or using too much HE detergent.Suds from regular detergent or using too much detergent can slow or stop draining or spinning. Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select RINSE/DRAIN & SPIN. Do not add detergent.
Incorrect or wrong wash or rinse temperaturesCheck for proper water Supply.Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy-saving controlled wash temperatures.ENERGY STAR* qualified washers use cooler wash and rinse water temperatures than traditional top-load washers. This includes cooler hot and warm washes.
Load not rinsedCheck for proper water supply.Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too much HE detergent.The suds from regular detergent can cause the washer to operate incorrectly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based on load size and soil level.
OdorsClean washer maintenance not done as recommended.Run the Clean Washer with afresh* cycle after every 30 washes. See “Washer Care" in “Washer Maintenance."
Unload washer as soon as cycle is complete.
Not using HE detergent or using too much HE detergent.Use only HE detergent. Be sure to measure correctly.
Always follow the detergent directions.
See “Washer Care" section.
Fabric DamageSharp items were in pockets during wash cycle.Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
Strings and straps could have tangled.Tie all strings and straps before starting wash load.
Items may have been damaged before washing.Mend rips and broken threads in seams before washing.
Fabric damage can occur if the load is tightly packed.Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Garment care instructions may not have been followed.Always read and follow garment manufacturer’s care label instructions. See the “Cycle Guide" to match your load with the best cycle.
Liquid chlorine bleach may have been added incorrectly.Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading and unloading washer.
Incorrect dispenser operationClogged dispensers or laundry products dispensing too soon.Do not overfill dispenser. Overfilling causes immediate dispensing.
Always select FABRIC SOFTENER and/or OXI TREAT option to ensure proper dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser at the end of the cycle.
Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load.
Liquid chlorine bleach not used in dispenser or Oxi Treat Stains option not selected.Use liquid chlorine bleach only in the liquid chlorine bleach dispenser.
You may only place Oxi products directly in the liquid chlorine bleach dispenser. If using Oxi products, be sure to select OXI TREAT STAINS option. Do not use both liquid chlorine bleach and Oxi product in the same load.
Single-dose laundry packet not dissolvingAdding laundry packet incorrectlyBe sure laundry packet is added to washer basket before adding clothes. Do not add packet to dispenser. Follow the manufacturer's instructions to avoid damage to your garments.