Whirlpool washer troubleshooting

Whirlpool repair technicians use the most advanced technologies, the Whirlpool washer troubleshooting guide, in particular. It contains error codes and description of breakdowns. This is very useful exact information in form of whirlpool washer troubleshooting instructions, which are used in case of repair works. Only in case of its use you can get the satisfactory result of repairs. If you do not make use of whirlpool washer troubleshooting papers, the manufacturer can`t guarantee effective repairs. There is also the Whirlpool washer troubleshooting manual. We are often faced with the loss of paper manuals, but here it is in electronic form. Save this link and use it whenever Whirlpool washing machine is in breakdown.
Whirlpool dryer troubleshooting
Whirlpool Front Loading washer troubleshooting
Whirlpool THIN TWIN washer/dryer troubleshooting
Whirlpool Cabrio washer troubleshooting
Whirlpool Top Loading washer troubleshooting
Whirlpool Two Speed automatic washer troubleshooting
Whirlpool LTG5243DQ, 27″ ELECTRIC (WasherDryer) washer troubleshooting
Whirlpool 72972, 72996, 72982, 72974, 72992, 72994 washer troubleshooting
Whirlpool Duet Sport washer troubleshooting

Whirlpool dryer troubleshooting

Repairs of dryers Whirlpool must be carried out exclusively with original parts and under the control of the manufacturer. For that purpose, the whirlpool dryer troubleshooting guide or the whirlpool duet dryer troubleshooting manual or whirlpool duet sport dryer troubleshooting instructions were created. These are detailed steps for monitoring the correct operation of the equipment and revealing of troubles.

Clothes are not drying satisfactorilyCheck the following:
Is the lint screen clogged with lint?
Is the exhaust vent or outside exhaust hood clogged with lint,
restricting air movement? Run the dryer for 5-10 minutes.
Hold your hand under the outside exhaust hood to check air
movement. If you do not feel air movement, clean exhaust
system of lint or replace exhaust vent with heavy metal or
flexible metal vent (see "Installation Instructions").
Is the exhaust vent crushed or kinked? Replace with heavy
metal or flexible metal vent. See your Installation Instructions.
Has a fuse blown, or a circuit breaker tripped? Electric dryers
use 2 household fuses or breakers. The drum may be turning
but you may not have heat.
Has an air cycle been selected? Select the right cycle for the
types of garments being dried (see "Drying, Cycle and
Temperature Tips").
For gas dryers, is the valve open on the supply line?
Are fabric softener sheets blocking the grille? Use only one
fabric softener sheet and only use it once.
Is the dryer located in a room with temperature below
45ºF (7ºC)?
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
Was a cold rinse water used? Was the load very wet?
Expect longer drying times with items rinsed in cold water
and with items that hold moisture (cottons)
Is the load too large and heavy to dry quickly?
Separate the load to tumble freely.
Dryer will not runCheck the following:
Is the power cord plugged in?
Has a fuse blown, or has a circuit breaker tripped?
Was a regular fuse used? Use a time-delay fuse.
Is the dryer door firmly closed?
Was the START button firmly pressed?
Is a cycle selected?
Unusual soundsHas the dryer had a period of non-use?
If the dryer hasn't been used for a while, there may be a
thumping sound during the first few minutes of operation
Is it a gas dryer?
The gas valve clicking is a normal operating sound.
Lint on loadIs the lint screen clogged?
Clean lint screen. Check for air movement
Is the load properly sorted?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
Is the load too big or too heavy?
Dry smaller loads so lint can be carried to the lint screen.
Was the load overdried?
Use correct dryer settings for load type. Overdrying can
cause lint-attracting static electricity
Was paper or tissue left in pockets?
Is pilling being mistaken for lint?
Pilling (surface fuzz) is caused by normal wear and
laundering
Stains on load or color changeWas dryer fabric softener properly used?
Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially-dried load can
stain your garments.
Were items soiled when placed in the dryer?
Items should be clean before being dried.
Were items properly sorted?
Sort light colors from dark colors. Sort colorfast items from
non-colorfast items
Items shrinkingWas the dryer overloaded?
Dry smaller loads that can tumble freely.
Did the load overdry?
Check the manufacturer's care label. Match dryer setting to
load type
Loads are wrinkledWas the load removed from dryer at the end of the cycle?
Was the dryer overloaded?
Dry smaller loads that can tumble freely
Did the load overdry?
Check the manufacturer's care label. Match dryer setting to
load type
OdorsHave you recently been painting, staining or varnishing in
the area where your washer/dryer is located?
If so, ventilate the area. When the odors or fumes are gone
from the area, re-wash and dry the clothing.
If the dryer is electric, is it being used for the first time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
Garment damageCheck the following:
Were zippers, snaps, and hooks left open?
Were strings and sashes tied to prevent tangling?
Were care label instructions followed?
Were items damaged before drying?

Whirlpool Front Loading washer troubleshooting

You will certainly need the Whirlpool front load washer troubleshooting manual to perform a planned or warranty repair of any Whirlpool front – loaded washing machine. This is a very useful document in electronic form. You can lose a printed manual. And this guide can always be found by the link in the Internet.

If you experiencePossible CausesSolution
Error Code Appears in Display
Sd (Excess suds) appears in displayExcessive suds in washer. Washer is running a suds reduction routine.Allow the machine to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer's instructions. If the
dial is flashing, reselect your desired cycle using a cold wash
temperature, and press START/PAUSE. Do not add detergent
F8E1 (long fill – no water supply error)
appears in display
Check for proper water supply.- Make sure hot and cold inlet hoses are not reversed.
- Both hoses must be attached and have water flowing to the
inlet valve.
- Both hot and cold water faucets must be on.
- Inlet valve screens on washer may be clogged
- Remove any kinks in the inlet hose.
- Press START/PAUSE once to clear the code. Then press
START/PAUSE again to restart washer. If code appears again,
call for service.
F9E1 (drain pump
system error) appears in display
Check plumbing for correct drain hose
installation. Drain hose extends into standpipe farther than 4.5" (114 mm).
- Check drain hose for proper installation.
- Make sure the drain hose is not kinked, pinched, or blocked.
- Remove any clogs from drain hose.
- Use drain hose form and securely attach to drainpipe or tub.
- Lower drain hose if the end is higher than 96" (2.4 m) above
the floor.
Vibration or Off-Balance
Vibration, rocking, or
"walking"
Feet may not be in contact with the floor and lockedFront and rear feet must be in firm contact with floor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Washer may not be level.Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
Load could be unbalanced
or too large.
- Avoid tightly packing the load. Avoid washing single items.
Balance a single item such as a rug or jacket with a few extra
items.
- Use Heavy Duty or Bulky Items cycle for oversized,
non-absorbent items such as comforters or poly-filled
jackets. Other items are not appropriate for Heavy Duty
or Bulky Items cycle. See "Cycle Guide."
- Item or load not suitable for selected cycle. See "Cycle Guide"
and "Using Your Washer" in this "Use and Care Guide."
The shipping bolts are still in the
back of the washer.
See "Remove Transport System," in "Installation Instructions."
Noises
Clicking or metallic noisesDoor locking or unlockingThe door will lock unlock and lock again. You will hear three clicks after pushing START/PAUSE. This is normal.
Objects caught in washer
drain system.
- Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
- It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket
Gurgling or hummingWasher may be draining waterIt is normal to hear the pump making a humming sound with
periodic gurgling or surging as final amounts of water are removed
during the spin/drain cycles.
Water Leaks
Check the following for proper installation:Fill hoses not attached tightly.Tighten fill-hose connection
Fill hose washersMake sure all four fill hose flat washers are properly seated
Drain hose connectionCheck that the drain hose is properly secured to drainpipe or
laundry tub.
Check household plumbing for leaks or clogged sink or drain.Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and faucets.)
Water or suds leaking from door or rear of cabinetNot using HE detergent or using too much HE detergent.Only use HE detergent. Suds from regular detergents can cause leaking from the door or rear of cabinet. Always measure detergent and follow manufacturer's directions based on your
load requirements
Door opened during "Add a Garment."Water can drip off the inside of the door when the door is opened after the start of a cycle.
Residue on door glassPeriodically clean the underside of the glass window to avoid
potential leaks
Washer not performing as expected
Load not completely covered in waterWater level not visible on door or does not cover clothes.This is normal for an HE front load washer. The washer senses load sizes and adds the correct amount of water for optimal cleaning.
Washer won't run or fill, washer stops workingCheck for proper water supply - Both hoses must be attached and have water flowing to inlet valve.
- Both hot and cold water faucets must be turned on.
- Check that inlet valve screens have not become clogged.
- Check for any kinks in inlet hoses, which can restrict water flow
Check proper electrical supply- Plug power cord into a grounded 3-prong outlet.
- Do not use an extension cord.
- Ensure there is power to outlet.
- Check electrical source or call an electrician to check if voltage is low.
- Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation- Door must be completely closed and latched for washer to run.
- Press and hold START/PAUSE for 1 second.
- Washer will pause during certain phases of cycle.
Do not interrupt cycle.
- The washer pauses for about 2 minutes during certain cycles.
Allow the cycle to continue. Some cycles feature periods of
tumbling and soak.
- Washer may be stopped to reduce suds.
The washer door is not firmly shutThe door must be closed during operation.
Washer not loaded as recommended- Remove several items, rearrange load evenly in drum.
Close door and press START/PAUSE.
- Do not add more than 1 or 2 additional garments after cycle has
started to avoid tightly packing or unbalancing.
- Do not add more water to the washer.
Not using HE detergent or using too much HE detergent.- Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and follow
manufacturers directions based on your load requirements.
- To remove suds, cancel cycle. Select RINSE/DRAIN & SPIN.
Press START/PAUSE. Do not add more detergent.
Door not opened between cycles.After any wash cycle is completed, the door must be opened
and then closed before a new cycle can begin
Washer not draining / spinning, loads are
still wet
Empty pockets and use garment bags for small items.Small items may have been caught in pump.
Drain hose extends into standpipe farther than 4.5" (114 mm).Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening.
The drain hose is clogged, or the end of the drain hose more than 96" (2.4 m) above the floor.Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. See "Installation Requirements."
The drain hose fits too tightly in the standpipe, or it is taped to the standpipe.The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Secure the Drain Hose."
Using cycles with a lower spin speedCycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment.
Washer not loaded as recommended.A tightly packed or unbalanced load may not allow the washer
to spin correctly, leaving the load wetter than normal. See "Cycle
Guide" for load size recommendations for each cycle.
The load may be out of balanceAvoid washing single items. Balance a single item such as a rug
or jacket with a few extra items
Not using HE detergent or using too much HE detergent.Use only HE detergent. Suds from regular detergent or using too
much detergent can slow or stop draining or spinning. Always measure and follow manufacturer's directions for your load.
To remove extra suds, Select
RINSE/DRAIN
& SPIN. Do not add
detergent.
The drum has clothing stuck between spin basket and outer tubRotate drum by hand to check for any binding of the spin basket and outer tub. Move open end drum up and down while holding outer tub steady and check for looseness (more than
1/4" (6.35 mm) of movement)
Door locked at end of wash cycleWater remaining in washer after cycleSelect RINSE/DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain.
Door will not unlockDoor locks when cycle has started.If the "Add a Garment" light is lit, press START/PAUSE once.
The door will unlock.
Desired option or setting does not lightFor best performance, not all settings are available with each cycle, and some options cannot be used together.See the "Cycle Guide" for the available settings and options for each cycle.
Incorrect or wrong wash or rinse temperaturesCheck for proper water supply.- Make sure hot and cold inlet hoses are not reversed
- Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
- Check that inlet valve screens are not clogged.
- Remove any kinks in hoses.
Washing many loadsYour hot water tank may not have enough hot water to keep up
with the number of hot or warm washes. This is normal.
Load not rinsed Check for proper water supply- Make sure hot and cold inlet hoses are not reversed
- Both hoses must be attached and have water flowing to the
inlet valve.
- Both hot and cold water faucets must be on.
- Inlet valve screens on washer may be clogged.
- Remove any kinks in the inlet hose.
Not using HE detergent or using too much HE detergentThe suds from regular detergent can cause the washer to operate incorrectly
Washer not loaded as recommended- Avoid tightly packing the washer. The washer will not rinse well if tightly packed. Load with dry items only. See the "Cycle Guide" for load size recommendations for each cycle.
- Use cycle designed for the fabrics being washed.
- Add only 1 or 2 additional garments after washer has started.
Load is wrinkled, twisted, or tangledThe washer is tightly packed.Add load loosely. Items need to move freely to reduce wrinkling and tangling. See the "Cycle Guide" for load
size recommendations for each cycle.
Wash action and/or spin speed too fast for loadSelect a slower spin speed. Note that items will be wetter than when using a higher speed spin
The washer is not unloaded promptlyUnload the washer as soon as it stops or use TumbleFresh™
option if you will not be able to unload the washer at the end
of the cycle
Not choosing the right cycle for the
load being washed.
Use the Delicate cycle or another cycle with a low spin speed to reduce wrinkling
The wash water was not warm enough to relax wrinklesIf safe for load, use warm or hot wash water.
Not cleaning or removing stainsWasher not loaded as recommendedAdd load loosely. Items need to move freely for best cleaning.
See the "Cycle Guide" for load size recommendations for each
cycle.
Not using HE detergent or using too much HE detergent.- Use only HE detergent. Always measure detergent and follow
manufacture's directions based on load size and soil level.
- The suds from non-HE detergent can cause a film residue
Hard water or high level of iron (rust) in water.You may need to install a water softener and/or iron filter.
Fabric softener dispensing ball usedDispensing balls will not operate correctly with this washer Add liquid fabric softener to the fabric softener compartment.
Powdered detergent used for
low-speed cycle.
Consider using liquid detergent
Not using correct cycle for fabric type- If using Small Load cycle, wash only a few items.
- Use Whitest Whites and Heavy Duty cycle for tough cleaning.
- Add an Extra Rinse for heavily soiled loads
Not using dispensers- Use dispensers to avoid chlorine bleach and fabric softener
staining.
- Load dispensers before starting a cycle.
- Avoid overfilling.
- Do not add products directly to load
Not washing like colors together.Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Not enough detergent used,
or hard water
Use more detergent for washing heavy soils in cold or
hard water
OdorsMonthly maintenance not done as recommendedRun the Clean Washer with Affresh
cycle after every 30 washes. See "Cleaning Your Washer" in "Washer Maintenance."
Not using HE detergent or using too much HE detergent.- Use only HE detergent. Be sure to measure correctly. Always
follow the manufacturer's directions.
much HE detergent.
- The suds from non-HE detergent can cause a film residue which
can result in odor.
- See "Cleaning your Washer" section.
Door not left open after use.This washer has a tight seal to avoid water leaks. To avoid
odors, leave the door open to allow the washer to dry
between uses
Fabric DamageSharp items were in pockets during wash cycleEmpty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
Strings and straps could have tangled Tie all strings and straps before starting wash load
Items may have been damaged before
washing
Mend rips and broken threads in seams before washing
Fabric damage can occur if washer is tightly packed- Avoid tightly packing the washer. Load with dry items only.
- Use cycle designed for the fabrics being washed.
- Add only 1 or 2 additional garments after washer has started.
Liquid chlorine bleach may have been added incorrectly- Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
- Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer
Gray whites, dingy colorsLoad not sorted properly The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
Wash temperatures too lowUse hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
Not enough detergent used,
or hard water
Use more detergent for washing heavy soils in cold or
hard water.
Incorrect dispenser operationClogged dispensers or laundry products dispensing too soon- Do not overfill dispenser. Overfilling causes immediate dispensing.
Clean the dispenser compartments, see "Cleaning the Dispenser"
for more information.
- Load dispensers before starting a cycle.
- Measure detergent and fabric softener. Slowly pour into the
dispensers. Wipe up all spills.
- Homes with low water pressure may result in residual powder in the
dispenser. To avoid, select a warmer wash temperature if possible,
depending on your load.
Liquid chlorine bleach added to wrong compartmentUse only liquid chlorine bleach in the liquid chlorine bleach compartment.
Color-safe bleach or oxi products was added to liquid chlorine bleach compartment.Add color-safe bleach or oxi products to the HE detergent compartment or directly to the washer basket before adding the load. Do not use the chlorine bleach dispenser for color-safe bleach
or oxi products
Water in dispenser after cycle has finishedIt is normal for small amounts of water to remain in dispenser at the
end of the cycle
Cycle time changes or cycle time too longNormal washer operation The cycle times vary automatically based on your water pressure, water temperature, detergent, and clothes load. The options you select will also affect the cycle times that are shown in the "Cycle Guide."
Excessive suds in washer.When excessive suds are detected, a special suds routine automatically starts to remove extra suds and ensure proper rinsing of your garments. This routine will add time to the original cycle
Load may be out of balanceWhen load unbalance occurs, a washing process will start to redistribute the load. This extends the cycle time. Avoid
washing single items. Balance a single item such as a rug or
jacket with a few extra items
Not using correct cycle for load type- Spin time is added if an unbalanced load is detected. The
washer will attempt to redistribute the load with additional
tumbling.
- The Small Load cycle is designed for smaller load sizes
(3–5 items) of lightly soiled garments. If larger loads are
washed in this cycle, wash time will be increased.
- When using the Small Load or Delicate cycles, you should
wash small loads. This ensures a gentle wash for your garments
without increasing cycle times

Whirlpool THIN TWIN washer/dryer troubleshooting

First try the solutions suggested here and possibly avoid the cost of a service call.

Washer won't fill, rinse or agitateCheck the following:
Is the power cord plugged into a grounded outlet?
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Does the water level seem too low, or does the washer
appear to not fill completely?
The top of the agitator is much higher than the highest water
level. This creates a perception that the washer is not filling
completely. This is normal.
Washer stopsCheck the following:
Is the power cord plugged into a grounded outlet?
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Is there power at the plug?
Check your electrical source or call an electrician.
Has a fuse blown or is the circuit breaker open?
If problem continues, call an electrician.
Are you using an extension cord?
Do not use an extension cord
Is the washer overloaded?
Wash smaller loads
Is the washer in a normal pause in the Permanent
Press cycle?
The washer pauses for about 2 minutes in the Permanent
Press cycle. Allow the cycle to continue.
Washer won't drain or spinIs the drain hose clogged, or the end of the drain hose
more than 96 in. (2.4 m) above the floor?
See the Installation Instructions for proper installation of drain
hose.
Is the lid open?
The lid must be closed during operation.
Is there excessive sudsing?
Always measure detergent. Follow manufacturer's directions.
If you have very soft water, you might need to use less
detergent.
Is your voltage low?
Check your electrical source or call an electrician. Do not use
an extension cord
Washer continues to fill or drain, or the cycle seems stuckIs the top of drain hose lower than the water level in
washer?
The top of the hose must be higher than the water level in the
washer for proper operation.
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap.
Washer makes noiseIs the load balanced and the washer/dryer level?
The wash load should be balanced and not overloaded.
The washer/dryer must be level. The front feet should be
properly installed and the nuts tightened. Reset the rear
leveling legs (if needed).
Gears are engaging after the drain and before spin.
These are normal washer noises.
Washer leaksCheck the following:
Are the fill hoses tight? Are the fill hose washers properly
seated? Is the drain hose clamp properly installed?
Is the sink or drain clogged?
Sink and standpipe must be able to handle 17 gallons (64 L)
of water per minute
Is water deflecting off the tub ring or the load?
Center the tub before starting the washer.
The wash load should be balanced and not overloaded. The
fill or spray rinses can deflect off the load.
The washer/dryer must be level. Ensure leveling legs are
installed
Check household plumbing for leaks
Washer basket is crookedWas the washer basket pulled forward during loading?
The wash load should be balanced and not overloaded.
Push the basket to the center before starting wash
Is the load balanced and the washer/dryer level?
The wash load should be balanced and not overloaded.
The washer/dryer must be level. Ensure leveling legs are installed
The washer basket moves while washing
This is normal.
Agitator operationThe top of the agitator is loose, or moves in only one
direction. This is normal
Load too wetDid you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available)
Did you use a cold rinse? Cold rinses leave loads wetter than warm rinses.
This is normal
Residue or lint on load Did you sort properly? Sort lint givers (towels, chenille) from lint takers
(corduroy, synthetics). Also sort by color.
Did you overload the washer?
The wash load must be balanced and not overloaded. Lint can be
trapped in the load if overloaded. Wash smaller loads.
Check the following:
Was paper or tissue left in the pockets? Did you use enough detergent?
Follow manufacturer's directions. Use enough detergent to hold the lint in the water.
Is your water colder than 70°F (21°C)?
Wash water colder than 70°F (21°C) may not completely dissolve the detergent.
Stains on loadDid you follow the manufacturer's directions when adding
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent
to remove soil and hold it in suspension.
Dilute fabric softener and add to the rinse portion of a cycle
only. Do not drip fabric softener on clothes.
Is there above average iron (rust) in water?
You may need to install an iron filter.
Did you properly sort the load?
Sort dark clothes from whites and lights.
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Load is wrinkledDid you use the right cycle for the load being washed?
Use a cycle with a low spin speed to reduce wrinkling.
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing
Was the wash water warm enough to relax wrinkles?
If safe for the load, use warm wash water.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets
Load is tangled or twistedDid you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing
Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around
the agitator.
Gray whites, dingy colorsDid you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
Was the wash temperature too low?
Use warm washes if safe for the load
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets
Garment damageCheck the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing
Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Wipe up bleach
spills. Undiluted bleach will damage fabrics.
Did you follow the manufacturer's care label instructions?

Whirlpool Cabrio washer troubleshooting

Washers Whirlpool of the Cabrio series are featured by the reduced water and energy consumption. These household appliances are considered environmentally friendly. For the routine work of their service and repair it is necessary to use the whirlpool cabrio washer troubleshooting guide. These Whirlpool cabrio washer troubleshooting points show all widespread cases of breakdown and repair tactics.

If you experiencePossible CausesSolution
Check the following for proper installation or see “Using Your Washer” section.Feet may not be in contact with the
floor and locked.
Front and rear feet must be in firm contact with floor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Washer may not be level.
Check floor for flexing or sagging. If flooring is uneven, a 19 mm
(3/4") piece of plywood under your washer will reduce sound.
See “Level the Washer” in “Installation Instructions.”
Load could be unbalanced.Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Use Bulky Items cycle for oversized, non-absorbent items such
as comforters or poly-filled jackets.
See “Cycle Guide” and “Using Your Washer” in this “Use and
Care Guide.”
Clicking or metallic
noises
Objects caught in washer
drain system.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
Gurgling or hummingWasher may be draining water.It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as final amounts of water are
removed during the spin/drain cycles.
Check the following for
proper installation:
Washer not level.Water may splash off basket if washer is not level.
Fill hoses not attached tightly.Tighten fill-hose connection.
Fill hose washersMake sure all four fill hose flat washers are properly seated.
Drain hose connectionPull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks
or clogged sink or drain.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and taps.)
Washer not loaded properly.Unbalanced loading can cause basket to be out of alignment
and cause water to splash off tub. See “Using Your Washer”
for loading instructions.
Not enough water
in washer
Load not completely covered
in water.
This is normal operation for an HE low-water washer. The load
will not be completely underwater. The washer senses load sizes
and adds correct amount of water for optimal cleaning. See
“What’s New under the Lid.”
IMPORTANT: Do not add more water to washer. The added
water lifts the load off the washplate, resulting in less cleaning.
Washer won’t run or fill,
washer stops working
Check for proper water supply.
Both hoses must be attached and have water flowing to inlet valve.
Both Hot and Cold water taps must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Check proper electrical supply.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation.Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
Washer spins the load before filling to determine load size.
Washer not loaded properly.Remove several items, rearrange load evenly in basket and add
detergent. Close lid and press START/Pause/Unlock.
Do not add more than 1 or 2 additional items after cycle has
started.
Do not add more water to the washer.
Not using HE detergent or using too
much HE detergent.
Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and follow
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select Rinse & Spin. Press
START/Pause/Unlock. Do not add more detergent.
Washer not draining/
spinning, loads are
still wet
Empty pockets and use garment bags
for small items.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Use a cycle with a low spin speed.Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment. To remove extra water in the load, select
Drain & Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Washer not loaded properly.Reduce load size to improve water removal. A tightly packed
load may not allow the washer to spin correctly, leaving the load
wetter than normal.
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 114 mm (4.5").
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening.
Lower drain hose if the end is higher than 2.4 m (96") above the
floor. Remove any clogs from drain hose.
Wrong or too much detergent
causing suds to slow or stop
draining and spinning.
Use only HE detergent. Always measure and follow detergent
directions for your load. To remove extra suds, select Rinse &
Spin. Do not add detergent.
Dry spots on load
after cycle
High-speed spins extract more
moisture than traditional top-load
washers.
The high spin speeds combined with air flow during the final
spin can cause items near the top of the load to develop dry
spots during the final spin. This is normal.
Incorrect or wrong
wash or rinse
temperatures
Check for proper water supply.Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and tap, and have
both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy-saving controlled
wash temperatures.
This washer uses cooler wash and rinse water temperatures
than your previous washer. This includes cooler hot and warm
washes.
Load not rinsedCheck for proper water supply.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water taps must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can keep washer
from operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions
based on load size and soil level.
Washer not loaded as recommended.The washer is less efficient at rinsing when load is tightly
packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Sand, pet hair, lint, etc.
on load after washing
Heavy sand, pet hair, lint, and
detergent or bleach residues
may require additional rinsing.
Add an Extra Rinse to the selected cycle.
Load is tanglingWasher not loaded as recommended.See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher
speed spin.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Not cleaning or
removing stains
Wash load not completely
covered in water.
Washer senses load size and adds correct amount of water.
This is normal and necessary for clothes to move.
Added more water to washer.Added water lifts the laundry off the washplate, resulting in less
effective cleaning.
Washer not loaded properly.Washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 garments after washer has started.
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer’s directions
based on load size and soil level.
Not using correct cycle for fabric type.Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
If using Quick Wash cycle, wash only a few items.
Use Whites and Heavy Duty cycle for tough cleaning.
Not using dispensersUse dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly to load.
Not washing like colors together.Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Small amount
of water still in
dispenser after
cycle
Normal dispenser operation.It is normal for small amounts of water to remain in dispenser.
Incorrect dispenser
operation
Clogged dispensers or laundry
products dispensing too soon.
Do not overfill dispenser, which causes immediate dispensing.
Always select Fabric Softener option to ensure proper dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder in the
dispenser. To avoid, select a warmer wash temperature if possible,
depending on your load, or use liquid HE detergent.
Use only liquid chlorine bleach in the bleach dispenser.
Residual powder in dispenser.In wash water temperatures colder than 15.6° С (60° F), some
detergents do not dissolve well. Soils may be difficult to remove.
To avoid, select a warmer wash temperature if possible, depending
on your load, or use liquid HE detergent.
Fabric damageSharp items were in pockets during
wash cycle.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Strings and straps could have tangled.Tie all strings and straps before starting wash load.
Items may have been damaged before
washing.
Mend rips and broken threads in seams before washing.
Fabric damage can occur in a tightly
packed load.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer is started.
Liquid chlorine bleach may have been
added incorrectly.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Garment care instructions may not
have been followed.
Always read and follow garment manufacturer’s care
label instructions.
OdorsMonthly maintenance not done as
recommended.
Run the Clean Washer cycle monthly. See “Cleaning Your
Washer” in “Washer Maintenance.”
Unload washer as soon as cycle is complete.
Using wrong or too much detergent.Use only HE detergent. Be sure to measure correctly.
Always follow the manufacturer’s directions.
See “Cleaning your Washer” section.

Whirlpool Top Loading washer troubleshooting

Washers Whirlpool with the top load are very popular. These models are practical, as they do not require additional space to open the bulls eye, so they can be installed even in a small area. Use the Whirlpool top load washer troubleshooting guide for their operation and check of technical condition.

If you experience Possible CausesSolution
Vibration or Off-Balance
Check the following for
proper installation or
see "Using Your
Washer" section
Feet may not be in contact with the
floor and locked
Front and rear feet must be in firm contact with floor, and
washer must be level to operate properly. Jam nuts must be
tight against the bottom of the cabinet
Washer may not be level- Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
- See "Level the Washer" in Installation Instructions.
Load could be unbalance- Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
- Wash smaller loads to reduce imbalance.
- Do not tightly pack. Avoid washing single items.
- Use Normal Regular cycle and Super or Large load size for
oversized, non-absorbent items such as small comforters or
poly-filled jackets.
- See "Cycle Guide" and "Using Your Washer" in this Use and
Care Guide
Noises
Clicking or metallic
noises
Objects caught in washer drain
system.
- Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
- It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the basket
Gurgling or hummingWasher may be draining water. It is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as final amounts of
water are removed during the Drain & Spin cycles
HummingFill light is onYou may hear the hum of the sensing spins after you have
started the washer. This is normal
Water Leaks
Check the following for
proper installation:
Washer not levelWater may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed
Fill hoses not attached tightly.Tighten fill-hose connection
Fill hose washers.Make sure all four fill hose flat washers are properly seated.
Drain hose connection- Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
- Do not place tape over drain opening.
Check household plumbing for leaks
or clogged sink or drain.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and faucets.)
Washer not loaded as
recommended
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions
Washer not performing as expected
Washer won't run
or fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
appropriately)
Check for proper water supply- Both hoses must be attached and have water flowing to
inlet valve.
- Both hot and cold water faucets must be turned on.
- Check that inlet valve screens have not become clogged.
- Check for any kinks in inlet hoses, which can restrict water flow.
Check proper electrical supply.- Plug power cord into a grounded 3 prong outlet
- Do not use an extension cord
- Ensure there is power to outlet.
- Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation- Lid must be closed for washer to run.
- Washer will pause during certain phases of cycle. Do not
interrupt cycle
Washer may be tightly packed- Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/Pause/Unlock.
- Do not add more than 1 or 2 additional items after cycle has
started to avoid tightly packing or unbalancing.
Washer not draining/spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes)Empty pockets and use garment bags for small itemsSmall items may have been caught in pump or between basket and tub, which can slow draining
Use a cycle with a low spin speedCycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment. To remove extra water in the load, select Drain
& Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
The washer may be tightly packed or unbalanced.Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain &
Spin cycle to remove excess water. See "Using Your Washer"
for loading recommendations
Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm).Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. For models with 1C prefix, lower drain hose if the end is higher than 96" (2.4 m). For models with 2D prefix, lower drain hose if end is higher than 48" (1.22 m). Remove any clogs from drain hose.
Too much detergent causing suds to slow or stop draining and spinningAlways measure and follow detergent directions for your load. To remove extra suds, select Rinse & Spin. Do not add detergent.
Dry spots on load after cycle High speed spins xtract more moisture than traditional top-load washers.The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal
Incorrect or wrong wash or rinse temperatures Check for proper water supply. - Make sure hot and cold inlet hoses are not reversed.
- Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
- Check that inlet valve screens are not clogged.
- Remove any kinks in hoses.
Energy saving controlled wash temperaturesThis washer uses cooler wash and rinse water temperatures
than your previous washer. This includes cooler hot and warm
washes.
Load not rinsedCheck for proper water supply- Make sure hot and cold inlet hoses are not reversed.
- Both hoses must be attached and have water flowing to the
inlet valve.
- Both hot and cold water faucets must be on.
- Inlet valve screens on washer may be clogged.
- Remove any kinks in the inlet hose
Using too much detergentThe suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level
Washer not loaded as recommended- The washer is less efficient at rinsing when load is tightly packed.
- Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
- Use cycle designed for the fabrics being washed.
- Add only 1 or 2 garments after washer has started.
Using too low a load size/water level selectionChoose a load size (water level) that matches the load being washed.
Sand, pet hair, lint, etc. on load after washingHeavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsingAdd an Extra Rinse (on some models) to the selected cycle
Load is tanglingWasher not loaded as recommended- See "Using Your Washer" section.
- Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher
speed spin. See the "Cycle Guide" to match your load with the
best cycle.
- Load garments in loose heaps evenly around the basket wall.
- Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Not cleaning or removing stainsWasher not loaded as recommended. - Washer is less efficient at cleaning when load is tightly packed
- Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
- Add only 1 or 2 garments after washer has started.
Adding detergent on top of load.Add detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items
Using too low a load size/water
level selection
Choose a load size (water level) that matches the load being washed
Using too much detergent.The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Not using correct cycle for fabric type- Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
- Use Heavy cycle for tough cleaning. See the "Cycle Guide" to
match your load with the best cycle.
Not using dispensers.- Use dispensers to avoid chlorine bleach and fabric softener staining
- Load dispensers before starting a cycle. Select Fabric Softener
Added-Yes (on some models) when using fabric softener.
- Do not add products directly onto load
Not washing like colors togetherWash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Incorrect dispenser operationClogged dispenser.Use only liquid chlorine bleach in the bleach dispenser. Use only fabric softener in the fabric softener dispenser.
Fabric damageSharp items were in pockets during wash cycleEmpty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
Strings and straps could have tangledTie all strings and straps before starting wash load
Items may have been damaged before
washing
Mend rips and broken threads in seams before washing.
Fabric damage can occur if load is tightly packed- Load garments in loose heaps evenly around the basket wall. Load with dry items only
- Use cycle designed for the fabrics being washed.
- Add only 1 or 2 garments after washer is started.
Liquid chlorine bleach may have been added incorrectly- Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills
- Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
- Do not place load items on top of bleach dispenser when
loading and unloading washer.
Garment care instructions may not have been followed.Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the best cycle
OdorsClean Washer maintenance not done as recommended- See "Cleaning Your Washer" in Washer Maintenance
- Unload washer as soon as cycle is complete
Using too much detergent- Be sure to measure correctly. Always follow the manufacturer's
directions.
- See "Cleaning your Washer" section
Lid locked light is flashingThe lid is not closedClose the lid. The washer will not start or fill with the lid open.
A cycle was stopped or paused using the Start/Pause/Unlock buttonThe washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics

Whirlpool Two Speed automatic washer troubleshooting


Washing machines Whirlpool Two Speed are top-loaded washers. These modern washers make household duties much easier. And in order to provide a long service life of your washer see the troubleshooting table below.
ProblemCauseSolution
Washer leaks
NOTE: After
checking these,
check household
plumbing.
Fill hoses not tightTighten hoses.
Fill hose washers not properly seated.Reseat (reposition) washers.
Drain hose clamp not properly installed
or is off.
Clamp drain hose.
Drain is cloggedUnclog drain. Sink and standpipe
must be able to handle 64 L
(17 gallons) of water per minute.
Tub moved forward during unloading,
causing water to deflect off tub ring.
Ensure tub is centered before
starting washer.
Washer not level, causing water to
deflect off tub ring
Ensure front feet are installed and
nuts are tightened. Level washer
Fill or spray rinses are deflecting off
load. Washer is overloaded or load is
unbalanced
Redistribute the load, or reduce
load size.
Washer won't
drain/spin
Drain hose is cloggedUnclog hose. See Installation
Instructions for proper installation
of drain hose
Lid is openClose the lid
End of drain hose more than 183 cm
(72 inches) above floor.
Lower drain hose
Too much detergent – excessive sudsingUse less detergent.
Low voltage or using an extension cordCheck electrical source or call
electrician. Do not use extension
cords
Wet loadsWrong cycle for load being washedChoose a cycle with a higher spin
speed
Cold rinses.Cold rinses leave loads wetter than
warm rinses. This is normal
Washer continues
to fill/drain or
cycle stuck
NOTE: Washer
pauses briefly
throughout each
cycle. This is normal
Top of drain hose is lower than water
level in washer.
Raise the drain hose. It must be
higher for proper operation
Drain hose fits too tightly into standpipeAdjust drain hose for loose yet
secure fit. See Installation
Instructions.
Drain hose taped into standpipeDo not seal off drain hose with
tape. The hose needs an air gap
Washer makes
noise
Load is unbalancedRedistribute load
Washer is not levelLevel washer. Reset rear leveling
legs. See Installation Instructions
Nuts on front feet not tightTighten nuts
Yellow shipping strap with cotter pins
not completely removed
See Installation Instructions
Gears engaging after drain and before spinThis is normal.
Upper part of agitator clicks during washThis is normal
Won't fill/rinse/agitate or wrong temperaturePower cord not plugged in.Plug in power cord
Cycle Control knob is not lined upTurn Cycle Control knob to the
right slightly and pull to start
Water inlet valve screens are pluggedClean screens
Water is turned off. Both cold and hot water taps must be turned onTurn on water. Make sure both cold and hot water supplies are
turned on
Hot and cold hoses are reversedReverse hoses
Inlet hoses are kinkedStraighten hoses
Washer stopsPower cord not plugged in.Plug in power cord
No power at plug.Check electrical source or call
electrician.
Fuse blown or circuit breaker openReplace fuse or reset circuit
breaker. If problem continues,
call electrician.
Using an extension cordDo not use extension cords
Cycle Control knob is not lined upTurn knob to the right slightly
and pull to start
Cycle Control knob not pulled outSet and pull out knob
Washer at pause in Permanent Press cycle
(approximately 2 minutes).
Allow cycle to continue.
Machine is overloadedWash smaller loads
Agitator operationThe top of the agitator moves only in one direction.This is normal
The top of the agitator is looseThis is normal
Water level seems too low or washer not completely fillingThe top of the agitator is much higher than the highest water level. This creates a perception of the washer not being fullThis is normal.
Washer tub is crookedTub is pulled forward when unloadingPush tub to center before starting
Tub movesThis is normal
Washer not levelEnsure front feet are installed
and nuts tightened. Level
washer. Reset rear leveling legs.
See Installation Instructions.
Residue or lint on loadImproper sortingSort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also
sort by colour
OverloadingLint can be trapped in load if over-
loaded. Wash smaller loads
Paper or tissue in pockets.Clean out pockets before washing
Not enough detergentUse enough detergent to hold lint
in water
Detergent not dissolvingUse wash water warmer than
21°C (70°F).
Wash water colder than 21°C (70°F).Use wash water warmer than
21°C (70°F)
TearingOverloading. Improper use of washer.Loads should move freely during
wash. Wash smaller loads
Improper use of liquid bleachDo not pour liquid bleach directly on
load. Wipe up bleach spills. Undiluted
bleach will damage fabrics
Sharp items not removed from pockets;
fasteners not fastened
Clean out pockets before washing
Zip zippers before washing
Items damaged before washingMend rips and broken threads in
seams before washing
Stains on loadImproper use of fabric softenerAdd fabric softener to the fabric
softener dispenser only.
Iron (rust) in waterInstall an iron filter
Not enough detergent used, causing
soil to be redeposited
Use enough detergent to remove soil and hold it in suspension
Dye transfer due to not sorting loads properlySort dark clothing from whites and lights
Dye transfer due to not unloading washer promptly.Unload the washer as soon as it stops
Load is wrinkledNot removing load promptly.Unload the washer as soon as it
stops
Wrong cycle for fabrics being washedUse the Permanent Press cycle or
another cycle with low spin speeds
to reduce wrinkling
Overloading.Loads should move freely during
wash. Wash smaller loads
Wash water not warm enough to relax wrinkles. Use warm rinsesIf safe for fabric, use warm or hot wash water. Use cold rinse water
Hoses reversedReverse hoses
Load is tangled/twistedOverloadingLoads should move freely during wash. Wash smaller loads
Clothes wrapped around agitator.Do not wrap items around agitator
Clogged dispensers or bleach leakingNot diluting softenerDilute fabric softener in the dispenser
Improper use of detergent dispenserAlways remove the liquid detergent adapter and the flow diverter before
adding powdered detergent to the
dispenser
Use of colour-safe bleach in liquid bleach dispenser.Add powder or liquid colour-safe bleach directly to the basket. Do not
use liquid bleach dispenser for
colour-safe bleach
Improper use of liquid bleachAlways measure bleach before adding
to the dispenser. Carefully pour into
the dispenser. Wipe up bleach spills.
Gray whites dingy coloursDye transferSort dark clothes from whites and lights
Wash temperature too low.Use hot or warm washes if safe for
fabric. Hot water should be at least
49°C (120°F) to clean heavy or greasy
soils
Not enough detergent.Use more detergent for washing
heavy soils in cold or hard water.
Hard water.Use more detergent when washing
in hard water

Whirlpool LTG5243DQ, 27″ ELECTRIC (WasherDryer) washer troubleshooting

You should love the washer-dryer combination Whirlpool LTG5243DQ, 27″ ELECTRIC, because they provide a gentle washing and auto dry drying system. Moreover, some of unites of this kind have a white porcelain basket (steel coated with porcelain for fabric protection) and 3 drying temperatures (depending upon fabrics` types).

PROBLEMCAUSESOLUTION
Noisy, vibrating, off-balanceIs the floor flexing, sagging, or not level?Flooring that flexes or is uneven can contribute to noise and vibration of the washer. A ¾" (19 mm) piece of plywood under the washer will reduce the sounds. See the Installation Instructions.
Is the washer/dryer level?The washer/dryer must be level. See the Installation Instructions.
Is the load balanced?Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes.
Did you completely remove the yellow shipping strap with cotter pins?See the Installation Instructions
Are the gears engaging after the drain and before spin, or is the upper part of agitator clicking during wash?These are normal washer noises
Is the washer gurgling or humming?When the washer drains, the pump will make a continuous humming with periodic gurgling or surging sounds as the final amounts of water are removed. This is normal.
The washer basket moves while washing This is normal.
LeakingAre the fill hose gaskets properly seated?Check both ends of each hose. See the Installation Instructions.
Is the drain hose properly installed?The drain hose should be secured to the drainpipe or laundry tub. See the Installation Instructions.
Is the sink or drain clogged?Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If sink or drainpipe is clogged or slow, water can back up out of drainpipe or sink. Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks.
Is water splashing off the tub ring?Center the tub before starting the washer.
Is water splashing off the load?Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes. The fill or spray rinses can splash off the load.
Dispenser clogged (on some models)Did you follow the manufacturer’s directions when adding fabric softener to the dispenser (on some models)?Measure fabric softener and slowly pour into the dispenser. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser.
Washer won’t run, fill, rinse, or agitate; washer stopsIs the power cord plugged into a grounded 3 prong outlet? Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?Do not use an extension
cord.
Is the indicator on the Cycle Control knob properly lined up with a cycle?Turn the Cycle Control knob to the right slightly and pull to start.
Are the water inlet valve screens clogged?Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water, and check for leaks.
Are both the hot and cold water faucets turned on?Turn on the water.
Is the water inlet hose kinked?Straighten the hoses.
Does the water level seem too low, or does the washer appear to not fill completely?The top of the agitator is much higher than the highest water level. This is normal and necessary for clothes to move freely.
Has a household fuse blown, or has a circuit breaker tripped?Replace the fuse, or reset the circuit breaker. If the problem continues, call an electrician.
Is the washer in a normal pause in the cycle?The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of agitation and soak.
Is the washer overloaded?Wash smaller loads.
Is the lid open?The lid must be closed during operation. Washer will not agitate or spin with the lid open.
Washer continues to fill or drain; cycle seems stuckIs the top of drain hose lower than the control knobs on washer? The top of the drain hose must be at least 39" (990 mm) above the floor. See the Installation Instructions
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See the Installation Instructions
Washer won’t drain or spin; water remains in washerIs the drain hose clogged, or the end of the drain hose more than 96" (2440 mm) above the floor?See the Installation Instructions.
Is the lid open?The lid must be closed during operation. Washer will not agitate or spin with the lid open.
Is there excessive sudsing? Always measure detergent. Follow manufacturer’s directions. If you have very soft water, you might need to use less detergent.
Wash/Rinse temperature Are the hot and cold water inlet hoses reversed?See “Connect Inlet Hoses” in the Installation Instructions.
Are you washing many loads?As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. This is normal.
Load too wetDid you use the right cycle for the load being washed?Select a cycle with a higher spin speed (if available).
Did you wash an extra-large load? A large unbalanced load could result in a reduced spin speed and wet clothes at the end of the cycle. Evenly distribute the load and make sure the height of the load does not exceed the top row of basket holes.
Residue or lint on loadDid you sort properly?Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.
Did you overload the washer?The wash load must be balanced and not overloaded. Clothes should move freely. Lint or powdered detergent can be trapped in the load if overloaded. Wash smaller loads.
Did you select the correct water level?The water level should be correct for the load size. The load should be under water.
Did you use enough detergent?Follow manufacturer’s directions. Use enough detergent to hold the lint in the water.
Did you line dry your clothing?If so, you can expect some lint on the clothing. The air movement and tumbling of a dryer removes lint from the load.
Is your water colder than 60°F (15.6°C)?Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent.
Did you use the proper cycle time and agitation speed for the load? Reducing wash time (duration) and agitation speed are ways to reduce lint.
Load is wrinkled, twisted, or tangledDid you unload the washer promptly?Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?Use cycles with shorter wash times and low wash and spin speeds (if available) to reduce wrinkling, tangling, and twisting.
Did you overload the washer? The wash load must be balanced and not overloaded. Loads should move freely during washing to reduce wrinkling, tangling, and twisting.
Was the wash water warm enough to relax wrinkles? If safe for the load, use warm or hot wash water. Use cold rinse water.
Are the hot and cold water hoses reversed?Check that the hot and cold water hoses are connected to the right faucets. A hot rinse followed by spin will cause wrinkling. See the Installation Instructions.
Did you wrap items around the agitator? Drop items loosely into the washer. Do not wrap items around the agitator.
Stains, gray whites, dingy colorsDid you properly sort the load?Transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
Was the wash temperature too low?Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard water?Use more detergent for washing heavy soils in cold or hard water
Are the hot and cold water hoses reversed? Check that the hot and cold water hoses are connected to the right faucets. See the Installation Instructions.
Did you follow the manufacturer’s directions when adding detergent and fabric softener? Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in suspension. Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener onto clothes.
Is there above average iron (rust) in water?You may need to install an iron filter.
Garments damagedWere sharp items removed from pockets before washing?Empty pockets, zip zippers, snap, or hook fasteners before washing to avoid snagging and tearing of load.
Were strings and sashes tied to avoid tangling?Straps and strings can easily become entangled in the load, causing strain on seams and tearing.
Were items damaged before washing?Mend rips and broken threads in seams before washing.
Did you overload the washer?The wash load must be balanced and not overloaded. Loads should move freely during washing.
Did you add chlorine bleach properly?Do not pour chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer (on some models). Do not use more than the manufacturer's recommended amount for a full load.
Dryer will not run Has a household fuse blown, or has a circuit breaker tripped?There may be 2 fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Is the correct power supply available?Electric dryers require 240 volt power supply. Check with a qualified electrician.
Was a regular fuse used?Use a time-delay fuse.
No heatHas a household fuse blown, or has a circuit breaker tripped?The drum may be turning, but you may not have heat. Electric dryers use 2 fuses or circuit breakers. Replace the fuse or reset the circuit breaker. If a problem continues, call an electrician
Unusual soundsHas the dryer had a period of non-use?If the dryer hasn’t been used for a while, there may be a thumping sound during the first few minutes of operation.
Is a coin, button, or paper clip caught between the drum and front or rear of the dryer?Check the front and rear edges of the drum for small objects. Clean out pockets before laundering.
Is it a gas dryer?The gas valve clicking is a normal operating sound.
Are the four legs installed, and is the dryer level front to back and side to side?The dryer may vibrate if not properly installed. See the Installation Instructions
Is the clothing knotted, or balled up?When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer.
Timer does not noticeably advanceIs the dryer set to Timed or Air Dry?The timer moves slowly and continuously for the timed setting.
Is the dryer set to Automatic Drying?The timer moves only when the clothing is mostly dry.
Clothes are not drying satisfactorily, drying times are too long, or load is too hotIs the lint screen clogged with lint?Lint screen should be cleaned before each load.
Is the exhaust vent or outside exhaust hood clogged with lint, restricting air movement?Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions.
Are fabric softener sheets blocking the grille?Use only one fabric softener sheet, and use it only once.
Is the exhaust vent the correct length? Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. See the Installation Instructions
Is the exhaust vent diameter the correct size?Use 4" (102 mm) diameter vent material.
Is the dryer located in a room with temperature below 45ºF (7ºC)?Proper operation of dryer cycles requires temperatures above 45ºF (7ºC).
Is the dryer located in a closet?Closet doors must have ventilation openings at the top and bottom of the door. A minimum of 1" (25 mm) of airspace is recommended for the front of the dryer, and, for most installations, the rear of the dryer requires 5" (127 mm). See the Installation Instructions.
Has an air dry cycle been selected?Select the right cycle for the types of garments being dried.
Is the load too large and heavy to dry quickly?Separate the load to tumble freely.
Lint on loadIs the lint screen clogged?Lint screen should be cleaned before each load.
Stains on load or drumWas dryer fabric softener properly used?Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments. Drum stains are caused by dyes in clothing (usually blue jeans). This will not transfer to other clothing
Loads are wrinkledWas the dryer overloaded? Dry smaller loads that can tumble freely.
OdorsHave you recently been painting, staining, or varnishing in the area where your dryer is located? If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.
Is the electric dryer being used for the first time? The new electric heating element may have an odor. The odor will be gone after the first cycle.
Dryer troubleshooting
Dryer will not runCheck the following:
Is the power cord plugged in?
Has a fuse blown, or has a circuit breaker tripped? There may be 2 fuses or circuit breakers for the dryer. Check to make sure both fuses are intact and tight, or that both circuit breakers have not tripped.
Was a regular fuse used? Use a time-delay fuse.
Is the dryer door firmly closed?
Was the Start button firmly pressed?
Is a cycle selected?
No heatHas a fuse blown, or a circuit breaker tripped?Electric dryers use 2 household fuses or breakers. The drum may be turning, but you may not have heat.
Has an air dry cycle been selected?Select the right cycle for the types of garments being dried.
For gas dryers, is the valve open on the supply line?
Unusual soundsHas the dryer had a period of non-use?If the dryer hasn’t been used for a while, there may be a thumping sound during the first few minutes of operation.
Is it a gas dryer?The gas valve clicking is a normal operating sound.
Clothes are not drying satisfactorilyCheck the following:Is the lint screen clogged with lint?
Is the exhaust vent or outside exhaust hood clogged with lint, restricting air movement? Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See your Installation Instructions.
Is the exhaust vent crushed or kinked? Replace with heavy metal or flexible metal vent. See your Installation Instructions.
Are fabric softener sheets blocking the grille? Use only one fabric softener sheet, and use it only once.
Is the washer/dryer located in a room with temperature below 45ºF (7ºC)?Proper operation of dryer cycles requires temperatures above 45ºF (7ºC).
Was a cold rinse water used? Was the load very wet?
Expect longer drying times with items rinsed in cold water and with items that hold moisture (cottons).
Is the load too large and heavy to dry quickly?Separate the load to tumble freely.
Lint on loadIs the lint screen clogged?Clean lint screen. Check for air movement.
Is the load properly sorted? Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.
Is the load too big or too heavy?Dry smaller loads so lint can be carried to the lint screen.
Was the load overdried? Use correct dryer settings for load type. Overdrying can cause lint-attracting static electricity. See “Dryer Cycle Descriptions” (separate sheet).
Was paper or tissue left in pockets?
Is pilling being mistaken for lint?Pilling (surface fuzz) is caused by normal wear and laundering.
Stains on load or color changeWas dryer fabric softener properly used?Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially-dried load can stain your garments.
Were items soiled when placed in the dryer?Items should be clean before being dried.
Were items properly sorted? Sort light colors from dark colors. Sort colorfast items from noncolorfast items.
Items shrinkingWas the dryer overloaded?Dry smaller loads that will tumble freely.
Did the load overdry? Check the manufacturer’s care label. Match dryer setting to load type.
Loads are wrinkledWas the load removed from dryer at the end of the cycle?
Was the dryer overloaded?Dry smaller loads that can tumble freely.
Did the load overdry?Check the manufacturer’s care label. Match dryer setting to load type.
OdorsHave you recently been painting, staining or varnishing in the area where your washer/dryer is located?If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.
If the dryer is electric, is it being used for the first time?The new electric heating element may have an odor. The odor will be gone after the first cycle.
Garment damageCheck the following: Were zippers, snaps, and hooks left open?
Were strings and sashes tied to prevent tangling?
Were care label instructions followed?
Were items damaged before drying?

Whirlpool 72972, 72996, 72982, 72974, 72992, 72994 washer troubleshooting

Washing machines Whirlpool 72972, 72996, 72982, 72974, 72992, 72994 are classical washers with drying function. Opt for our troubleshooting chart below in case of any breakage, especially related to the drying function.

PROBLEMPOSSIBLE CAUSESProcedure
Dryer Will Not RunIf the motor will not start, check the following:
– LINE VOLTAGE
– HARNESS/CONNECTION
– MOTOR RELAY
– PUSH TO START (PTS) SWITCH
– BELT/BELT SWITCH
– MOTOR
– DOOR SWITCH
– EVEN HEAT CONTROL
1. Set the following configuration:
Door - must be closed
Timer - TIMED DRY
Fabric Care/Temperature switch - AIR FLUFF
2. Check connector pins in P2 at the Even Heat Control to make sure they are making contact.
3. Check the voltage at the Timer (reference Neutral):
a. At Timer BK voltage should be 120VAC. If not, check the input voltage line (L1).
b. If voltage is present at BK, check Timer voltage at BU. If voltage is not 120VAC, replace the Timer
4. Check for 120VAC at the PTS switch and Motor Relay. 120VAC (reference Neutral) should be present at:
- one side of the PTS switch
- one side of the Motor Relay contacts (large terminals)
If 120VAC is not present at these locations, check the harness connections. If harness connections are good, go to Step 5.
5. Press and hold the PTS switch.
a. Check the voltage at the PTS switch. If 120VAC is not present at both terminals, replace PTS switch.
b. Check the voltage at the Motor Relay: Both sides of the Motor Relay contacts (large terminals) should be 120VAC with reference to Neutral.
If 120VAC is not present at one of the Motor Relay contacts, then check for 48VDC
6. If the motor does not start, check the Door switch (D to D1). There should be continuity when the door is closed. If not, replace the Door switch.
7. Press the PTS switch. If the motor starts but does not continue to run, replace the Even Heat Control Assembly.
8. Press and hold the PTS switch. If motor does not start, replace the motor.
Dryer Will Not HeatIf the heat will not turn on, check the following:
– LINE VOLTAGE (120V)
– HARNESS/CONNECTION
– HEATER RELAY
– THERMAL FUSE
– HIGH LIMIT THERMOSTAT
– HEATER
– CENTRIFUGAL SWITCH
– THERMISTOR
– EVEN HEAT CONTROL
1. Set the following configuration:
- Door - must be closed
- Fabric Care/Temperature switch - COTTON / TOWELS
- Timer - TIMED DRY
2. Press the PTS switch. The dryer will start, and the heater will take several seconds to turn on.
3. Check the voltage at the Heater Relay:
- P3-1 to P3-2 should be 48VDC
- COM to NO should be ~0VAC
a. If the voltage is 48VDC at the P3-1 to P3-2 terminals, and ~120VAC at the COM and NO terminals, replace the Relay.
b. If the voltage is 0VDC at the P3-1 to P3-2 terminals, replace the thermistor.
c. If, after replacing the thermistor, the voltage is still 0VDC at the P3-1 to P3-2 terminals, replace the Even Heat Control Assembly.
Dryer Heats During Air Fluff/No Heat CycleIf the dryer heats when the Fabric Care/Temperature switch is set to AIR FLUFF (No Heat), check the following:
– HARNESS/CONNECTION
– HEATER RELAY
– FABRIC CARE SWITCH
– EVEN HEAT CONTROL
1. Perform the Fabric Care/Temperature Switch Test on page 2.
2. Set the following configuration:
- Door - must be closed
- Fabric Care/Temperature switch - AIR FLUFF
- Timer - TIMED DRY
3. Press the PTS switch.
a. Check voltage on Heater Relay. If P3-1 to P3-2 is 0VDC, replace the Heater Relay.
b. If P3-1 to P3-2 is 48VDC, replace the Even Heat Control Assembly.
Dryer Wonít Shut OffIf the dryer will not shut off, check the following:
– PUSH TO START (PTS) SWITCH
– HARNESS/CONNECTION
– MOTOR RELAY
– MOISTURE SENSOR
– EVEN HEAT CONTROL
1. Set the Timer to OFF. If the dryer starts running as soon as it is plugged in, replace the Timer.
2. Set the following configuration:
- Dryer - power cord plugged in
- Door - must be closed
- Fabric Care/Temperature switch - COTTON / TOWELS
- Timer - TIMED DRY for less than 10 minutes
3. If the dryer starts running before the PTS switch is pressed, replace the PTS switch.
4. If, after replacing the PTS switch, the dryer still starts before the PTS switch is pressed, replace the Motor Relay.
5. If the dryer does not stop after the set time elapses, check the Motor Relay.
a. If the voltage is 0VAC at COM to NO, replace the Motor Relay.
b. If the voltage is 120VAC at COM to NO, replace the Even Heat Control Assembly
6. If the dryer will not terminate its cycle when set to AUTO MOISTURE SENSING PLUS, check the Moisture Sensor.
a. If there is continuity to Ground for Yellow/Red (Y/R) wire with no load, look for a short in the Sensor or Y/R wire. Verify harness connections both at the Sensor and the Even Heat control.
b. If the Sensor and Y/R wire are good, replace the Even Heat Control Assembly.
Dryer Shuts Off Before Clothes Are DryIf the dryer shuts off too soon when set to the AUTO MOISTURE SENSING PLUS cycle, check the following:
– HARNESS/CONNECTION
– MOISTURE SENSOR
– THERMISTOR
– EVEN HEAT CONTROL
1. Test the Moisture Sensor by following the procedure outlined in ìFactory Testî, beginning on page 1. If the Moisture Sensor fails the ìFactory Testî (does not produce a beep sound), check the Moisture Sensor.
a. If there is continuity to Ground for Yellow/Red (Y/R) wire with no load, look for a short in the Sensor or Y/R wire. Verify harness connections both at the Sensor and the Even Heat control.
b. If the Sensor and Y/R wire are good, replace the Even Heat Control Assembly.
2. If Factory Test is passed, verify thermistor by performing test procedures outlined in ìThermistor Testî.
3. If problem persists after replacing Moisture Sensor and thermistor, replace the Even Heat Control Assembly
Timer Continuously AdvancesIf the dryer continues to advance past the OFF position, check the following:
– HARNESS/CONNECTION
– TIMER
1. Verify the Blue wire and the Black L1 wires are in the correct positions: The Black wire goes next to the Red wire, and the Blue wire is located on the three terminals that are close to each other
2. Test the Timer by following the procedure outlined in ìFactory Testî, beginning on page 1.
3. If the Timer continues to advance past OFF, then replace the Timer.

Whirlpool Duet Sport washer troubleshooting

ProblemSolution
Noisy, vibrating, off-balanceIs the washer level?
The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet.
All four feet of the washer must be in firm contact with the floor. If the washer is on a pedestal, the washer must be secured to the pedestal and all four pedestal feet must be in firm contact with the floor.
Washer making a different noise?
As with any new product, you will hear sounds that you are not accustomed to. You may hear various sounds when the door is locked or unlocked, and during the washing, rinsing, or spinning process. Between changes in wash actions, there will be momentary pauses. You will hear water spraying and splashing during the wash and rinse cycles. These new sounds and pauses are part of normal washer operation.
Is washer installed on a sturdy and solid floor?
Refer to the “Installation Instructions" for flooring requirements. Noise and vibration may be reduced by placing a piece of (19.1 mm) plywood underneath your washer.
The plywood may extend underneath both washer and dryer to keep them at equal heights.
Is the washer gurgling or humming?
As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal.
Are you washing items with metal snaps, buckles or zippers?
You may hear metal items touching the washer drum. This is normal.
Were the 4 shipping bolts in the back of the machine removed?
See “Remove Transport System."
LeakingWas the door opened during “Add A Garment”?
Water can drip off the inside of the door, when the door is opened after the start of a cycle.
Is HE detergent being used?
The non-High Efficiency detergents can cause oversudsing which can leak from the rear of the washer.
Are the fill hoses tight?
Are the fill hose gaskets properly seated?
Check both ends of each hose. See "Connect the Inlet Hoses."
Is the drain hose properly installed?
The drain hose should be secured to the drainpipe or laundry tub. See "Secure the Drain Hose."
Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If the sink or drain is clogged or slow, water can back up out of drainpipe or sink. Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks.
Dispenser operationDid you follow the manufacturer's directions when adding detergent and fabric softener to the dispensers?
Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser.
Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)?
Add powdered or liquid color-safe bleach directly to the washer basket. Do not use the chlorine bleach dispenser for color-safe bleach.
Is the fabric softener dispenser clogged?
Clean the fabric softener dispenser. See "Washer Care" for details.
Are the laundry products in the correct dispenser compartment?
Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment.
Is there water in the dispenser at the end of the cycle?
A small amount of water will remain in the dispenser compartment. This is normal.
Washer odorSee “Cleaning Your Washer”
Are you using AFFRESH*1 washer cleaner on a regular basis?
AFFRESH® washer cleaner removes and avoids odor-causing residue in all High Efficiency washers. For washers where odor is present, use 3 tablets instead of 1 tablet. After the CLEAN WASHER cycle is complete, wipe away residue if necessary.
Are you using HE detergent?
Use of non-HE detergent can cause a film residue which can result in odor.
Did you leave the door open after use?
This washer has a tight seal to avoid water leaks. To avoid odors leave the door open to allow the washer to dry between uses.
Door won't unlockDid all of the water drain out of the washer during the spin?
Select DRAIN/SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain.
Is the door locked and is the “Add A Garment” light on?
Press PAUSE/CANCEL once. The door will unlock.
Washer won't power upIs the power cord plugged into a grounded 3 prong outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?
Do not use an extension cord.
Has a household fuse blown, or has a circuit breaker tripped?
Check that the washer is plugged into a working outlet, and check for blown fuses. Replace the fuse, or reset the circuit breaker. If the problem continues, call an electrician.
Is your voltage low?
Check electrical source or call electrician.
Washer cycle wont startIs the washer door firmly shut?
The door must be closed during operation.
Has a cycle been selected, but START has not been selected and held for 1 second?
Press and hold START, for 1 second.
Was the door open after completion of last cycle?
The door must be opened and closed again to start a new cycle.
Is the door locked?
If door is locked, run a drain cycle and drain the washer.
Control won’t accept selections or won’t shut offAre the touch pad controls locked?
Hold for 3 seconds the button to lock/unlock controls.
Are the touch pad buttons not responding?
Press STOP on the touch-pad twice. Check the touch-pad/ LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touch-pad/LED assembly is responding.
Washer stops workingDoes the washer shut down the same time in the same wash cycle repeatedly?
Unplug washer or disconnect power. Wait 5 minutes. Plug in washer or reconnect power. Run another cycle.
When the washer stops workingAt the beginning of the cycle
Washer wont dispenseIs the washer level?
Check that the washer is level. See "Level Washer."
Has the drawer dispensed detergent?
Check that the dispenser drawer is not clogged with detergent.
Are both the hot and cold water faucets turned on?
Check water hose connections to the washer. Check for plugged screen in water source. Check the water supply and the water valve.
Washer wont fillLow water pressure at home?
Check if the home has low water pressure, open the water faucets.
Are both the hot and cold water faucets turned on?
Verify hot and cold valve at the water faucets are fully open.
Is the water inlet hose kinked?
Straighten the hoses. Check water hose connections to the washer and make sure water supply hoses are not obstructed. Check for plugged screen.
Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water, and check for leaks.
Are you using HE detergent?
HE detergent is a low sudsing detergent. This is normal and will not anect cleaning performance.
Low water?
This washer uses very little water to provide good cleaning results. You will see little or no water splashing in this washer. This is normal.
Washer wont runIs the washer in a normal pause in the cycle?
The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of tumbling and soak.
Is the washer overloaded?
Wash smaller loads.
Not enough water/Not enough sudsLow water?
This washer uses very little water to provide good cleaning results. You will see little or no water splashing in this washer. This is normal.
Are you using HE detergent?
HE detergent is a low sudsing detergent. This is normal and will not anect cleaning performance.
When the washer stops workingAt the middle of the cyde
Washer continues to fill or drain, cycle seems stuckIs the top of drain hose lower than 30" (760 mm) on washer?
The top of the drain hose must be at least 30* (760 mm) above the floor. See “Drain System." Check that the washer is level. Check if the valve is blocked open. If the valve is blocked open, uncontrolled filling will occur.
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Secure the Drain Hose."
Washer wont drain or spin, water remains in washerIs the drain hose clogged, or the end of the drain hose more than 96“ (2.4 m) above the floor?
See “Installation Requirements."
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Secure the Drain Hose."
Excessive suds?
When excessive suds are detected, a special suds routine automatically starts. Cycle will complete once extra suds are removed. This will occur more frequently when a non-HE detergent is used.
Is the load balanced?
A single or bulky item may cause imbalance. Add more items or redistribute the load.
Washer motor overheatsIf the washer motor overheats, call for service.
Noise, Vibration, & Time
Washer vibratesAre the shipping bolts removed?
Verify the shipping system including shipping bolts and spacers are removed, and power cord out of the washer.
Is the washer level?
Check leveling feet. See "Level Washer."
Is the drum empty?
Rotate drum by hand to check for any binding of the spin basket. Check for clothing stuck between spin basket and outer tub. Move open end drum up and down while holding outer tub steady and check for looseness (more than Vi" of movement).
Is the load balanced?
A single or bulky item may cause imbalance. Add more items or redistribute the load.
Cyde time changes/Cycle too longEstimated cycle time?
The cycle times vary automatically based on your water pressure, water temperature, detergent, and clothes load. The cycle time will be extended if oversudsing occurs or the load is unbalanced. The SUDs routine removes extra suds and assures proper rinsing of your garments. The options you select will also affect the cycle times that are shown in the Preset Cycle Settings table.
Excessive suds?
When excessive suds are detected, a special suds routine automatically starts. This routine will add time to the original cycle.
Did the load cause imbalance?
When an imbalance occurs, an imbalance routine will start to redistribute the load. During the imbalance routine the time displayed may pause until this activity is complete, then resume with the remainder of the cycle.
Are you washing a single item or bulky load?
Spin time is added if an unbalanced load is detected. The washer will attempt to redistribute the load with additional tumbling.
Did you wash a large load on the Quick Wash cycle?
The Quick Wash cycle is designed for smaller load sizes (2-3 items) of lightly soiled garments. If larger loads are washed in this cycle, wash time will be increased.
Did you wash a large load in a gentle or delicate cycle?
When using the Quick Wash, or Delicate wash cycles you should use small loads. This ensures a gentle wash for your garments without increasing cycle times.