Beko was founded in Turkey in 1967 by Vehbi Koç, who also founded the Koç Holding. Today the brand is the property of the Koç Holding.
The Beko brand makes two types of affordable dishwashers: full size and slimline. The table below contains troubleshooting tips for Beko dishwashers of both types. Just identify the symptom and find out the explanation of the issue.
Beko DE series, DFN series, DW series, DWD series dishwasher troubleshooting
Beko 3905, D series, DSN series, DIS series, DFS series dishwasher troubleshooting
Beko basic dishwasher troubleshooting
Beko DE series, DFN series, DW series, DWD series dishwasher troubleshooting
If there is something wrong with your dishwasher or she is not working that belongs to the DE, DFN, DW, or DWD series, then the table below will be of great help. Find the symptom in the first column, analyze what could have caused the malfunction, and try to fix it using the troubleshooting info from the last column.
| SYMPTOMS | POSSIBLE CAUSES | SOLUTIONS |
|---|---|---|
| Spotting / filming / poor cleaning results | Insufficient amount of detergent | Increase the amount of detergent, especially when washing full loads, or in hard water. |
| Hard water. | Increase water softener dosage. Use additional detergent, increase rinse agent dosage. | |
| Spray arms need cleaning | Check the nozzle holes in the spray arms. They may be blocked with a soil particle. Check and clean them periodically. | |
| Improper loading. | Follow instructions for use for proper loading procedures. Place dishes so water spray reaches all soiled surfaces. Do not overcrowd the baskets since this will block the water spray. | |
| Insufficient water fill. | Check mains water pressure | |
| Filter system needs cleaning. | Remove any accumulated or deposited foods. Check and clean them periodically. | |
| Oversudsing - Prewashing with a liquid dishwashing detergent. | Rinse items thoroughly before putting them in the dishwasher to remove dishwashing detergent. | |
| Small particles (food or detergent) lefton items | Water not reaching surfaces, dishwasher overcrowded. | Check to be sure water action is not blocked by dishes. Check filter system for accumulated or deposited food or detergent. Load dishwasher correctly. Keep filter system clean. |
| Insufficient water fill. | Check mains water pressure | |
| Powder detergent stored too long or under adverse conditions. | Use powder detergent within one to two months after purchase. Open one box at a time. Always close pouring spout after each use. Store in a cool, dry place. | |
| Rinse aid supply depleted. | Add rinse aid to the dispenser. | |
| Pitting of stainless steel items | Prolonged contact with salty or highly acidic foods or with undissolved or highly concentrated detergent. | Remove spots with silver polish. Rewash. Wash soon after use, or pre-wash items if they will not be washed right away. Do not overload cutlery basket. Avoid spilling or pouring detergent directly on flatware. Make sure dispenser cup is properly closed. |
| Dishes not dry | Improper loading. | Load so that all items are properly tilted for good drainage. Avoid nesting of dishes and/or silverware. |
| Rinse aid supply depleted. | Add liquid rinse aid . | |
| Scratches on glassware | A water or chemical reaction with some glassware. Usually caused by some combination of soft or softened water and alkaline washing solutions reacting with the glassware. Can be accelerated by poor rinsing, overloading and excessive temperature. | The condition may not always be preventable. To minimize the possibility of etching, use minimum amount of detergent. Use of the appropriate programme. Use of a rinse aid may also help. |
| Detergent cakes in detergent dispenser. | If using powder detergent, there may be dampness in the dispenser. | Make sure dispenser is dry before adding powder detergent. Start dishwasher immediately. |
| If using gel detergent, the detergent may be left in dispenser too long before using. | Start dishwasher soon after adding gel detergent. Do not allow detergent to dry out in dispenser. | |
| Faulty cover. | Do not overfill. Cover should close tightly. Check cover for fit. | |
| Improper loading. | Do not place large items in front of dispenser. | |
| Old detergent. | Use detergent within one to two months of purchase. To assure freshness, buy detergent as needed and no more than one or two at a time. Store in a cool, dry place. | |
| Chipping and breakage of dishes/glasses | Improper loading. | Load with care following the instructions for use. Place glassware so it does not touch the other dishes. Remove from dishwasher carefully. |
| Odour in dishwasher | Dishes washed only every two or three days. | Use the pre-wash cycle at least once a day until a load accumulates, or hand rinse dishes before loading dishwasher. |
| A dirty filter system may contribute to a bad odour. | Clean filter system. |
Beko 3905, D series, DSN series, DIS series, DFS series, DSFS series, DIN series, DL series dishwasher troubleshooting
Whatever differences Beko dishwashers from the 3905, D, DSN, DIS, and DFS series may have, the way they are repaired is much the same. The table below lists the most common malfunctions these appliances may experience and suggests actions that can resolve an issue.
| PROBLEM | POSSIBLE CAUSE | SUGGESTED ACTION |
|---|---|---|
| The cleaning results are unsatisfactory | Disorderly placement | Load correctly your dishes |
| Program selection | For products with program selecting feature, choose a longer program that washes in higher temperatures. | |
| Blocked impellers | Prior to starting the program, ensure by turning by hand that the upper and lower impellers are freely rotating. | |
| Clogged filters | From time to time, remove the complete filter system | |
| Misplaced or displaced filters | After washing the filter system | |
| Clogged impeller holes | Take out and clean the impellers from time to time as shown in the figure. | |
| Overloading the baskets | Do not overload the baskets in excess of their capacity | |
| Detergent kept under unsuitable conditions | If you are using powder detergents, do not store them in humid places after you open their boxes. Keep them in a closed container, if possible. For ease-of-storing, we recommend you to use tablet detergents. | |
| Inadequate detergent | If you are using powder detergents, adjust the amount of detergent according to the soiling degree of your dishes and/or program definitions. We recommend you to use tablet deterrent for optimum results. | |
| Inadequate rinse aid | Increase rinse aid setting or add rinse aid into rinse aid compartment. | |
| Unsealed detergent dispenser lid | Always ensure that the detergent compartment lid is closed tightly after every detergent filling process. | |
| Drying | Disorderly placement | Load your dishes |
| Inadequate rinse aid | Increase rinse aid setting or add rinse aid into rinse aid compartment. | |
| Unloading the machine right after dishwashing | Do not unload your dishwasher right after washing process is completed. Slightly open the door and wait for evacuation of the inside steam for a while. Unload the dishes after the pieces cool down to a touchable level. Start unloading process from the lower basket. | |
| Program Selection | For products with program selecting feature, choose a longer program that washes in higher temperatures. | |
| Detergent kept under unsuitable conditions | If you are using powder detergents, do not store them in humid places after you open their boxes. Keep them in a closed container, if possible. For ease-of-storing, we recommend you to use tablet detergents. | |
| Usage of silverware-kitchenware with corrupted surface quality | Silverware or kitchenware with corrupted surface quality should not be washed in dishwashers. | |
| Inadequate rinse aid | Increase rinse aid setting or add rinse aid into rinse aid compartment. | |
| Insufficient water softening | In products equipped with water softening setting, water softening should be properly set in accordance with the hardness of the supply water. Add salt into the salt container, if necessary. | |
| Salt leakage | Use the supplied salt funnel while filling in softening salt. Make sure that the salt box cover is tightly closed after finishing the filling process. Run a washing program to clean up the salts spilled in the machine. Recheck the salt box cover after the program is completed. | |
| Metallic Look In Bluish Rainbow Color | Excessive rinse aid | Lower rinse aid setting. |
| Glass corrosion due to soft water | In products equipped with water softening setting, water softening should be properly set in accordance with the hardness of the supply water. If your supply water is soft (<5dH), do not use salt. For products with program selecting feature, choose programs that wash in higher temperatures (e.g. 60-65°C). | |
| Kitchenware containing Aluminum | Kitchenware that contains aluminum should not be washed in dishwashers. | |
| Low water softening setting, inadequate salt | In products equipped with water softening setting, water softening should be properly set in accordance with the hardness of the supply water. Add salt into the salt container, if necessary. | |
| Detergent kept under unsuitable conditions | If you are using powder detergents, do not store them in humid places after you open their boxes. Keep them in a closed container, if possible. For ease-of-storing, we recommend you to use tablet etergents. | |
| Overloading the baskets | In order to avoid scratches and breaks in glasses and other glass tableware because of collision with each other during washing process arising from their placement, do not overload the baskets in excess of their capacity. | |
| Unsealed closing of the salt box cover* | Salt may cause oxidation on metal surfaces. Use the supplied salt funnel while filling in softening salt. Make sure that the salt box cover is tightly closed after finishing the filling process. Run a washing program to clean up the salts spilled in the machine. Recheck the salt box cover after the program is completed. |
|
| Grounding line | Check if your dishwasher is connected to the actual grounding line. Otherwise, the static electric created in the dishwasher may remove the protective coating on metal surfaces and cause blackening and corruption. | |
| Damp detergent compartment | Make sure that the detergent dispenser is well dried prior to filling it with detergent. | |
| Putting detergent in the detergent dispenser long before washing | Take care that detergent is put shortly before startup of washing. | |
| Preventing opening of detergent dispenser lid during washing | Ensure that the lid of detergent dispenser is not opened during loading the dishes so that entering of water from the impellers into it is prevented. | |
| Detergent kept under unsuitable conditions | If you are using powder detergents, do not store them in humid places after you open their boxes. Keep them in a closed container, if possible. For ease-of-storing, we recommend you to use tablet etergents | |
| Clogged impeller holes | Take out and clean the impellers from time to time as shown in the figure. | |
| Clogged filters | From time to time, remove the complete filter system | |
| Blocking I twisting of drainage hose | Connect the drainage hose | |
| Odour | Odor of new dishwasher | A new dishwasher has a peculiar odor. It will fade out after a couple of washing. |
| Clogged filters | From time to time, remove the complete filter system | |
| Leaving the dishes in the dishwasher for a long time | If you are not going to run your dishwasher immediately, load the dishes into your machine after scraping the excessive soil on them and do not tightly close the door of the machine. Every other day, perform washing without detergent in the shortest program for products with program selecting feature. | |
| Loading the dishes into the dishwasher without completely drying after washing them with hand-wash detergent. | Hand-wash detergents do not contain antifoam. There is no need to hand-wash the dishes with detergent before loading the dishes into the machine. Scraping the coarse soil on the surfaces with a tissue paper or fork will be sufficient. | |
| Spilling rinse aid in the machine while filling | Take care that rinse aid is not spilled in the machine when you are filling it. Clean any spilled amount with the help of a tissue paper/towel. | |
| Leaving the rinse aid lid open or not closing it | Rinse aid compartment should always be closed | |
| Usage of decorated glasses and porcelains | Decorated glasses and decorated luster porcelains are not suitable for dishwasher washing. Manufacturers of glassware and porcelain tableware items do not recommend washing these items in the dishwashers either. |
Beko basic dishwasher troubleshooting
Although basic dishwashers manufactured by the Turkish household appliance and consumer electronics make Beko are considered rather reliable, in the course of time they grow prone to malfunctions. If you need troubleshooting advice, try the information below. It gives a chance to fix the appliance even if you don’t have prior experience in dishwasher repair.
| FAULT | CAUSE | REMEDY |
|---|---|---|
| Machine does not start. | Power cable is unplugged. | Check if the power cable is plugged in. |
| Fuse is blown | Check the fuses in your house. | |
| Water is cut. | Make sure that the water inlet tap is open. | |
| Door of the machine is open | Make sure that you have closed the door of the machine. | |
| On / Off button is not pressed. | Make sure that you have turned on the machine by pressing the On / Off button. | |
| Dishes are not washed clean | Dishes are not placed orderly in the machine. | Load correctly the dishes |
| Selected programme is unsuitable. | Select a programme with a higher temperature and cycle time. | |
| Impellers are stuck. | Prior to starting the programme, turn the lower and upper impellers by hand to make sure that they rotate freely. | |
| Impeller holes are clogged. | Lower and upper impeller holes might be clogged with food remnants such as lemon pips. Clean the impellers regularly | |
| Filters are clogged. | Check if the filter system is clean. Clean the filter system regularly | |
| Filters are installed incorrectly. | Check the filter system and make sure that it is installed correctly. | |
| Baskets are overloaded. | Do not overload the baskets in excess of their capacity. | |
| Detergent is stored under unsuitable conditions. | If you are using powder detergent, do not store the detergent package in humid places. Keep it in a closed container if possible. For ease-of-storing, we recommend you to use tablet detergents. |
|
| Detergent is not sufficient. | If you are using powder detergent, adjust the amount of detergent according to the soiling degree of your dishes and/ or programme definitions. We recommend you to use tablet detergents for optimum results. | |
| Rinse aid is not sufficient. | Check the rinse aid indicator and add rinse aid if necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the machine. | |
| Detergent dispenser lid is left open. | Make sure that the detergent dispenser lid is closed tightly after adding detergent. | |
| Dishes are not dry at the end of cycle | Dishes are not placed orderly in the machine. | Place your dishes in a way that no water will accumulate in them. |
| Rinse aid is not sufficient. | Check the rinse aid indicator and add rinse aid if necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the machine. | |
| Machine is unloaded right after the programme is over. | Do not unload your machine right after washing process is completed. Slightly open the door and wait for evacuation of the steam inside for a while. Unload the dishes after the pieces cool down to a touchable level. Start unloading process from the lower basket. Thus, dropping of water remained on a piece at upper basket onto the pieces at lower basket is prevented. | |
| Selected programme is unsuitable. | Since rinsing temperature is low at programmes with short duration, drying performance will also be low. Select programmes with longer duration for a higher drying performance. | |
| Surface quality of the kitchen utensils is deteriorated. | Desired washing performance can not be obtained at kitchen utensils with deteriorated surfaces and it is not suitable to use such utensils in terms of hygiene as well. Also, water can not flow easily on deteriorated surfaces. It is not recommended to wash such kitchen utensils in dishwasher. | |
| Tea, cafe or lipstick stains remain on dishes. | Selected programme is unsuitable. | Select a programme with a higher temperature and cycle time. |
| Surface quality of the kitchen utensils is deteriorated. | Tea and café stains or other dye spots may not be cleaned in dishwasher when they have penetrated in deteriorated surfaces. Desired washing performance can not be obtained at kitchen utensils with deteriorated surfaces and it is not suitable to use such utensils in terms of hygiene as well. It is not recommended to wash such kitchen utensils in dishwasher. | |
| Detergent is stored under unsuitable conditions. | If you are using powder detergent, do not store the detergent package in humid places. Keep it in a closed container if possible. For ease-of-storing, we recommend you to use tablet detergents. |
|
| Lime traces remain on dishes and glassware gains a misty appearance | Rinse aid is not sufficient. | Check the rinse aid indicator and add rinse aid if necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the machine. |
| Water hardness setting is low or salt level is insufficient | Measure the hardness of the supply water appropriately and check the water hardness setting. | |
| Salt leakage exists. | Pay attention not to spill salt around the salt filling hole while adding salt. Make sure that the salt reservoir lid is tightly closed after finishing the filling process. Run the prewash programme to remove the salt that spilled inside the machine. Since the salt granules that will remain under the lid will dissolve during prewash, causing the lid loosen, check the lid once again at the end of the programme. | |
| There is a different odour in the machine | Filters are clogged. | Check if the filter system is clean. Clean the filter system regularly |
| Dirty dishes are kept in dishwasher for 2-3 days. | If you are not going to start the machine right after you have put the dishes into it, remove the remnants on the dishes and run the Pre wash programme without detergent every 2 days. In such cases, do not close the door of the machine completely in order to avoid odour build up in machine. You can also use commercially available odour removers or machine cleaners. | |
| Rust, discoloration or surface deterioration occurs on dishes | Salt leakage exists. | Salt may cause deterioration and oxidation on metal surfaces. Pay attention not to spill salt around the salt filling hole while adding salt. Make sure that the salt reservoir lid is tightly closed after finishing the filling process. Run the prewash programme to remove the salt that spilled inside the machine. Since the salt granules that will remain under the lid will dissolve during prewash, causing the lid loosen, check the lid once again at the end of the programme. |
| Salty food remnants have remained on dishes for a long time. | If silverware soiled with such foods will be kept waiting in machine, dirt must be removed by prewash or dishes must be washed without being kept waiting. | |
| Electric installation is not grounded. | Check if your machine is connected to the actual grounding line. Otherwise, the static electric created in the product causes arcs on the surfaces of metal items creating pores, removing the protective cover on the surface and causing discoloration. | |
| Intensive cleansers such as bleaches are used | Protective cover on metal surfaces gets damaged and looses its efficiency in time when it gets in contact with cleansers such as bleach. Do not wash your dishes with bleach. Metal items particularly such as knives are used for purposes other then their intended uses. »> Protective cover on the edges of knives may get damaged when they are used for purposes such as opening cans. Do not use metal kitchen utensils out of their intended uses. | |
| Silverware are made of low quality stainless steel. | Corrosion on such items is inevitable; they should not be washed in dishwashers. | |
| Kitchen utensils that are already corroded are washed in dishwasher. | Rust on a corroded item can migrate to other stainless steel surfaces and cause corrosion on those surfaces as well. Such items should not be washed in dishwashers. | |
| Detergent remains in detergent dispenser. | Detergent dispenser was damp when adding detergent | Make sure that the detergent dispenser is dried well prior to filling it with detergent. |
| Detergent is added long before the washing process. | Pay attention to add detergent shortly before start-up of the washing. | |
| Opening of the detergent dispenser lid is prevented during washing | Place the dishes in a way that will not prevent the detergent dispenser lid from opening and the water going into the machine from impellers. | |
| Detergent is stored under unsuitable conditions | If you are using powder detergent, do not store the detergent package in humid places. Keep it in a closed container if possible. For ease-of-storing, we recommend you to use tablet detergents. |
|
| Impeller holes are clogged. | Lower and upper impeller holes might be clogged with food remnants such as lemon pips. Clean the impellers regularly | |
| Dishes are scratched. | Salt leakage exists | Pay attention not to spill salt around the salt filling hole while adding salt. Spilled salt can cause scratches. Make sure that the salt reservoir lid is tightly closed after finishing the filling process. Run the prewash programme to remove the salt that spilled inside the machine. Since the salt granules that will remain under the lid will dissolve during prewash, causing the lid loosen, check the lid once again at the end of the programme. |
| Water hardness setting is low or salt level is insufficient | Measure the hardness of the supply water appropriately and check the water hardness setting. | |
| Dishes are not placed orderly in the machine. | When placing the glasses and other glassware into the basket lean them not against other dishes but the edges or racks of the basket or the glass support wire. Striking of the glasses to each other or to other dishes due to the impact of water during washing can cause breaks, or scratches on their surfaces. | |
| A smear remains on glasses that resembles milk stain which can not be removed when wiped by hand. A bluish I rainbow appearance occurs when the glass is pointed to light. | Excessive rinse aid is used. | Lower rinse aid setting. Clean the spilled rinse aid when adding rinse aid. |
| Corrosion has occurred on glass due to soft water. | Measure the hardness of the supply water appropriately and check the water hardness setting. If your supply water is soft (<5 dH), do not use salt. Choose programmes that wash in higher temperatures (e.g. 60-65°C). You can also use glass protective detergents that are commercially available. | |
| Foam forms in the machine. | Dishes are washed with hand-wash detergent by hand but not rinsed before placing them into the machine. | Hand-wash detergents do not contain antifoam. There is no need to hand-wash the dishes before placing them into the machine. Removing the coarse soil on the dishes under tap water, with a tissue paper or fork will be sufficient. |
| Rinse aid has spilled into the machine when adding rinse aid. | Take care that rinse aid is not spilled in the machine when you are filling it. Clean any spilled rinse ait with the help of a tissue paper/towel. | |
| Lid of the rinse aid reservoir is left open. | Make sure that the lid of the rinse aid reservoir is closed after adding rinse aid. | |
| Kitchen utensils are broken. | Dishes are not placed orderly in the machine. | Load correctly the dishes |
| Baskets are overloaded. | Do not overload the baskets in excess of their capacity. | |
| Water remains in the dishwasher at the end of the programme. | Filters are clogged. | Check if the filter system is clean. Clean the filter system regularly |
| Discharge hose is clogged/blocked. |