The well-made dishwasher is a guarantee of more brilliant dishes without any physical efforts! Nevertheless, even the nice apparatus such, as General Electric, can break at any time, nobody is insured from this. What to do in this case?
In the first place, do not panic. Because all the GE dishwashers are fit with the GE washer repair troubleshooting system allowing to quickly reveal the cause of a breakdown on special error codes and remove a disrepair.
GE Appliances GTWN series, GFWH series, GBVH series, GFWN series, GFWR series, GFWS seris, PFWS series washer troubleshooting
GE Appliances WASR series washer troubleshooting
GE LISR series washer troubleshooting
GE Appliances GTWN series, GFWH series, GBVH series, GFWN series, GFWR series, GFWS seris, PFWS series washer troubleshooting
If your GE Appliances washer is experiencing an issue, you’ve come to the right place! On this page you’ll find troubleshooting advice for models that belong to the following series: GTWN, GFWH, GBVH, GFWN, GFWR, GFWS, and PFWS. The table was created by engineers from the General Electric company.
Problem | Possible Causes | What To Do |
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Not draining Not spinning Not tumbling | Load is out of balance | Redistribute clothes and run drain & spin or rinse & spin. Increase load size if washing small load containing heavy and light items |
Pump clogged | ||
Drain hose is kinked or improperly connected | Straighten drain hose and make sure washer is not sitting on it. | |
Household drain may be clogged | Check household plumbing. You may need to call a plumber | |
Drain hose siphoning; drain hose pushed too far down the drain | Ensure there is an air gap between hose and drain. | |
Leaking water | Door gasket is damaged | Check to see if gasket is seated and not torn. Objects left in pockets may cause damage to the washer (nails, screws, pens, pencils) Water may drip from the door when the door is opened. This is a normal operation. Carefully wipe off rubber door seal. Sometimes dirt or clothing is left in this seal and can cause a small leak |
Check back left of washer for water | If this area is wet. you have oversudsing condition. Use less detergent. | |
Fill hoses or drain hose is improperly connected | Make sure hose connections are tight at washer and faucets and make sure end of drain hose is correctly inserted in and secured to drain facility. | |
Household drain may be clogged | Check household plumbing. You may need to call a plumber. | |
Dispenser clogged | Powder soap may cause clogs inside the dispenser and cause water to leak out the front of the dispenser. Remove drawer and clean both drawer and inside of dispenser box. | |
Incorrect use of detergent | Use only HE and correct amount of detergent. | |
Dispenser box cracked | If new installation, check for crack on inside of dispenser box. | |
Clothes too wet | Load is out of balance | Redistribute clothes and run drain & spin or rinse & spin. Increase load size if washing small load containing heavy and light items. The machine will slow the spin speed down to 410 rpm if it has a hard time balancing the load. This speed is normal. |
Overloading | The dry weight of the load should be less then 16 lbs. | |
Drain hose is kinked or improperly connected | Straighten drain hose and make sure washer is not sitting on it. | |
Household drain may be clogged | Check household plumbing. You may need to call a plumber | |
Drain hose siphoning; drain hose pushed too far down the drain | Ensure there is an air gap between hose and drain. | |
Incomplete cycle or timer not advancing | Automatic load redistribution | Timer adds 3 minutes to cycle for each rebalance. 11 or 15 rebalances may be done. This is normal operation. Do nothing; the machine will finish the wash cycle. |
Drain hose is kinked or improperly connected | Straighten drain hose and make sure washer is not sitting on it | |
Household drain may be clogged | Check household plumbing. You may need to call a plumber | |
Drain hose siphoning; drain hose pushed too far down the drain | Ensure there is an air gap between hose and drain. | |
Loud or unusual noise; vibration or shaking | Cabinet moving | Washer is designed to move 1/4” to reduce forces transmitted to the floor. This movement is normal. |
All rubber leveling legs are not firmly touching the floor | Push and pull on the back right and then back left of your washer to check if it is level. If the washer is uneven, adjust the rubber leveling legs so they are all firmly touching the floor and locked in place. Your installer should correct this problem. | |
Unbalanced load | Pause unit, open door and manually redistribute load. To check machine, run rinse and spin with no load. If normal, unbalance was caused by load | |
No power/ washer not working or dead | Washer is unplugged | Make sure cord is plugged securely into a working outlet. |
Water supply is turned off | Turn both hot and cold faucets fully on | |
Circuit breaker/fuse is tripped/ blown | Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet | |
Automatic self system checks | First time the washer is plugged in, automatic checks occur. It may take up to 20 seconds before you can use your washer. This is normal operation. | |
Snags, holes, tears, rips or excessive wear | Overloaded | Do not exceed maximum recommended load sizes. |
Pens, pencils, nails, screws or other objects left in pockets | Remove loose items from pockets. | |
Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets | Fasten snaps, hooks, buttons and zippers. | |
Control time wrong or changes | This is normal | During spin the washer may need to rebalance the load sometimes to reduce vibrations. When this happens, the estimated time is increased causing time left to increase or jump. |
Not enough water | This is normal | Horizontal washers do not require the tub to fill with water like topload washers |
Washer pauses or has to be restarted, or washer door is locked and will not open | Pump clogged | |
Door unlocks or press Start and machine doesn’t operate | This is normal | Front-load washers start up differently than top-load washers, and it takes 30 seconds to check the system. The door will lock and unlock. |
Incorrect operation | Simply open and close the door firmly; then press Start. | |
Water does not enter washer or enters slowly | Automatic self system checks | After Start is pressed, the washer does several system checks. Water will flow 60 seconds after Start is pressed. |
Water supply is turned off | Turn on both hot and cold faucets fully | |
Water valve screens are stopped up | Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. | |
Inlet hose screen washers are stopped up | Turn off the water source and remove the inlet hoses from the wall faucets. Use a brush or toothpick to clean the screen washers in the end of the hoses. Reconnect the hoses and turn the water back on. |
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Wrinkling | Improper sorting | Avoid mixing heavy items (like work clothes) with light items (like blouses). |
Overloading | Load your washer so clothes have enough room to move freely. | |
Incorrect wash cycle | Match cycle selection to the type of fabric you arewashing (especially for easy care loads). | |
Repeated washing in water that is too hot | Wash in warm or cold water | |
Grayed or yellowed clothes | Not enough detergent | Use correct amount of detergent. |
Not using HE (high efficiency) detergent | Use only HE detergent. | |
Hard water | Use hottest water safe for fabric. Use a water conditioner like Calgon brand or install a water softener |
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Water is not hot enough | Make sure water heater is delivering water at 120°–140°F (48°–60°C). | |
Detergent is not dissolving | Try a liquid HE detergent. | |
Dye transfer | Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. | |
Colored spots | Incorrect use of fabric softener | Check fabric softener package for instructions and follow directions for using dispenser |
Dye transfer | Sort whites or lightly colored items from dark colors. Promptly remove wash load from washer. |
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Water temperature is incorrect | Water supply is improperly connected | Make sure hoses are connected to correct faucets. |
House water heater is not set properly | Make sure house water heater is delivering water at 120°–140°F (48°–60°C). | |
Slight variation in metallic color | This is normal | Due to the metallic properties of paint used for this unique product, slight variations of color may occur due to viewing angles and lighting conditions |
Bad odor inside your Washer | Washer unused for a long time, not using recommended quality of HE detergent or used too much detergent | Run a Basket Clean cycle. In case of strong odor, you may need to run the Basket Clean cycle more than once. Use only the amount of detergent recommended on the detergent container. Use only HE (high efficiency) detergent. Always remove wet items from the washer promptly after machine stops running. Leave the door slightly open for the water to air dry. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on or in this or any other appliance. |
Detergent leak | Incorrect placement of detergent insert | Make sure detergent insert is properly located and fully seated. Never put detergent above max line. |
This is normal | It is normal operation to see detergent leak on door gasket about 20 seconds after filling the dispenser | |
Improper dispensing of softener or bleach | Dispenser clogged | Monthly clean the dispenser drawer to remove buildup of chemicals. |
Softener or bleach is filled above the max line | Make sure to have the correct amount of softener or bleach. | |
Softener or bleach cap issue | Make sure softener and bleach cap for dispenser are seated or they will not work | |
Dispenser drawer not dispensing properly | Laundry detergent packet placed in dispenser drawer | Laundry detergent packets should not be used in the dispenser. They should only be added directly to the wash basket following the manufacturer's directions. |
Pump running while washer is not in use | Clog in sump drain | This is normal. Drain sump is detecting an undesired water fill level from a potential open faucet. Shut off water valve and inspect water valve for blockage. |
GE Appliances WASR series washer troubleshooting
GE Appliances WASR series is comprised of top-loading washers. One of the most popular models from this range is the WASR3110. It offers a lot of adjustments in terms of load size (from small and medium to large and Super), wash and spin speed, temperature, and rinsing options.
Problem | Possible Causes | What To Do |
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SensorWash indicator light (on some models) is not illuminated | Washer is NOT in a wash fill cycle or a warm rinse fill cycle | This is normal. Light only illuminates during wash fills and warm rinse fills. |
SensorWash wash temperature is incorrect | The washer is in a cold rinse cycle | This is normal. The SensorWash feature is designed not to activate during a cold rinse cycle so that the coldest water available is used. |
(Review SensorWash in the About washer features section) | All the water in the water heater has been used | Wait until the water in the water heater is heated to the correct temperature. |
Too many suds | Type of detergent | Switch to a lower sudsing detergent brand and follow instructions on package. |
Very soft water | Try less detergent. | |
Too much detergent. | Measure your detergent carefully. Use less soap if you have soft water, a smaller load, or a lightly soiled load | |
Water leaks | Fill hoses or drain hose is improperly connected | Make sure hose connections are tight at faucets and make sure end of drain hose is correcdy inserted in and secured to drain facility. |
Household drain may be clogged | Check household plumbing. You may need to call a plumber. | |
Constant water pressure to the fill hoses at the water source | Tighten hoses at die faucets and turn die water off after each use. Check condition of die fill hoses; diey may need replacement after 5 years. |
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Using too much detergent in washer | Use less detergent. Use less soap if you have soft water, a smaller load, or a lightly soiled load. | |
Water temperature is incorrect | Control is not set properly | Check water temperature control and adjust. |
Water supply is turned off or improperly connected | Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets. | |
Water valve screens are stopped up | Turn off die rater source and remove die water connection hoses from die upper back of the washer. Use a brush or toothpick to clean die screens in die machine. Reconnect the hoses and turn the water back on. | |
House water heater is not set properly | Make sure house water heater is delivering water at 120°F.-140°F. (48°C.-60°C.). | |
Water won’t drain | Drain hose is kinked or improperly connected | Straighten drain hose and make sure washer is not sitting on it. Top of drain outlet should be less than 8 ft (2.5 m) above floor. |
Washer pauses in cycle | The washer normally pauses between washing steps | |
Washer won’t operate | Washer is unplugged | Make sure cord is plugged securely into a working outlet |
Water supply is turned off | Turn both hot and cold faucets fully on | |
Controls are not set properly | Check controls and make sure Cycle knob is pulled out properly to ON position | |
Lid is open | Close lid and pull Cycle knob out to ON position. | |
Circuit breaker/fuse is tripped/blown | Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet. | |
Clothes too wet | Incorrect spin cycle selected | Make sure the spin cycle selected matches the load you selected are washing. Some fabrics will feel wetter when rinsed with cold water |
Colored spots | Incorrect use of fabric softener | Check fabric softener package for instructions and follow directions for using dispenser Pretreat stain and rewash. |
Dye transfer | Sort whites or lightly colored items from dark colors | |
Grayed or yellowed clothes | Not enough detergent | Use more detergent (especially with larger loads) |
Hard water | Use a water conditioner like Calgon brand or install a water softener. | |
Water is not hot enough | Make sure water heater is delivering water at 120°F.–140°F. (48°C.–60°C.). | |
Washer is overloaded | Select load size to match clothes load | |
Detergent is not dissolving | Add detergent as wash basket fills with water before you load clothes | |
Dye transfer | Sort clothes by color. If fabric label states wash separately unstable dyes may be indicated. | |
Lint or residue on clothes | Clothes are air or line dried | If you do not dry' your clothes widi a clodies dryer, your clothes may retain more lint. |
Incorrect sorting | Separate lint producers from lint collectors. | |
Washing too long | Wash small loads for a shorter time dian larger loads. | |
Detergent not dissolving | Add detergent as wash basket fills with water, before you load clothes. Try a liquid detergent. Use warmer water temperature. |
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Overloading | Load clodies no higher than die top row of holes in die washer tub. Make sure load size selector matches clodies load size. |
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Incorrect use of fabric softener | Check fabric softener package for instructions and follow directions for using dispenser. | |
Pilling | Result of normal wear on poly-cotton blends and fuzzy fabrics | While this is not caused by the washer, you can slow the pilling process by washing garments inside out. |
Snags, holes, tears, rips or excessive wear | Pins, snaps, hooks, sharp buttons, belt buckles,zippers, and sharp objects left in pockets | Fasten snaps, hooks, buttons, and zippers. Remove loose items like pins, objects in pockets and sharp buttons. Turn knits (which snag easily) inside out. |
Undiluted chlorine bleach | Check bleach package instructions for proper amount. Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach. |
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Chemicals like hair bleach or dye, permanent wave solution | Rinse items diat may have chemicals on diem before washing. | |
Wrinkling | Improper sorting | Avoid mixing heavy items (like work clothes) with light items (like blouses). Try a fabric softener. |
Overloading or incorrect water level | Load your washer so clothes have enough room to move freely. | |
Incorrect wash and dry cycles | Match Cycle selection to the type of fabric you are washing (especially for easy care loads). | |
Repeated washing in water that is too hot | Wash in warm or cold water. |
GE LISR series washer troubleshooting
One of the most popular models from the GE LISR series is the GE LISR310 washer. It is a top-loading washing machine with the maximum load capacity of 7.5 kg. Depending on the characteristics of each load, a user has a chance to choose any of three wash/spin speeds, four load sizes, and four temperatures.
Problem | Possible Causes | What to Do |
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Washer Won’t Operate | Washer is unplugged | Make sure cord is plugged securely into a working outlet. |
Water supply is turned off | Turn both hot and cold taps fully on. | |
Controls are not set properly | Check controls and make sure Cycle knob is pulled out to an on position. | |
Lid is open | Close lid and pull Cycle knob out to an on position. | |
Circuit breaker/fuse is tripped/blown | Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet. | |
Water Temperature is Incorrect | Control is not set properly | Check water temperature control and adjust. |
Water supply is turned off or improperly connected | Turn both hot and cold taps fully on and make sure hoses are connected to correct taps. |
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Water valve screens are stopped up | Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water source back on. | |
House water heater is not set properly | Make sure house water heater is delivering water at 48°C.-65°C. (120°F.-150°F.). | |
Water Won't Drain | Drain hose is kinked or improperly connected | Straighten drain hose and make sure washer is not sitting on it. Top of drain oudet should be less than lm (3 ft.) above floor. |
Water Leaks | Fill hoses or drain hose is improperly connected | Make sure hose connections are tight at taps and make sure end of drain hose is correctly inserted in and secured to drain facility. |
Household drain may be clogged | Check household plumbing. You may need to call a plumber. | |
Constant water pressure to the fill hoses at the water source | Tighten hoses at the taps and turn the water off after each use. Check condition of the fill hoses; they may need replacement after 5 years. |
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Washer is Noisy | Washer is uneven | Make sure washer is level and firm to the floor. |
Washer load is unbalanced | Push the Cycle knob in to stop the washer, open the lid and redistribute the load evenly. Close the lid and restart. | |
Shipping rod has not been removed | Remove the shipping rod on the bottom right side of the washer just before sliding the washer in place. Do not use the washer with the shipping rod in place. | |
Water is draining | There will be a gurgling, “sucking” sound prior to the spin cycle. This is normal and will stop as soon as the machine goes into the spin cycle. | |
Washer Pauses in Cycle | The washer normally pauses between washing steps | |
Clothes too Wet | Incorrect cycle | Make sure the cycle matches the selected load you are washing. |
This is normal for some fabrics | ||
Lint or Residue on Clothes | Incorrect sorting | Separate lint producers from lint collectors. |
Washing too long | Wash small loads for a shorter time than larger loads. | |
Detergent not dissolving | • For best performance always add detergent before adding clothes. If you use powdered detergent, pre-dissolve detergent in hot water before adding to washer. Try a liquid detergent. Use warmer water temperature. |
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Overloading | Make sure load/water level setting matches load size. | |
Too much bleach | Check bleach package for correct amount. | |
Not enough detergent | Try using more detergent. | |
Incorrect use of fabric softener | Check fabric softener package for instructions | |
Wrinkling | Improper loads | Avoid mixing heavy items (like work clothes) with light items (like blouses). Separate permanent press from other laundry. Try a fabric softener. |
Overloading or incorrect water level | Load your washer so clothes have enough room to move freely. | |
Incorrect wash and dry cycles | Match Cycle selection to the type of fabric you are washing (especially for permanent press loads). | |
Repeated washing in water that is too hot | Wash in warm or cold water with plenty of detergent. | |
Snags, Holes, Tears, Rips, or Excessive Wear | Pins, snaps, hooks, sharp buttons, belt buckles, zippers, and sharp objects left in pockets | Fasten snaps, hooks, buttons, and zippers. Remove loose items like pins, objects in pockets and sharp buttons. Turn knits (which snag easily) inside out. |
Undiluted chlorine bleach | Check bleach package instructions for proper amount. Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach. |
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Small tears or holes present before wash | Repair tears and holes before washing. | |
Chemicals like hair bleach, hair dye, permanent wave solution and toilet bowl cleaners | Rinse items that may have chemicals on them before washing. | |
Permanent press items naturally fray (especially collars and cuffs) | While this is not caused by the washer, you can slow the fraying process by washing small permanent press loads with a higher load/water level setting. Avoid washing heavy items (like towels)with permanent press items. |
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Shrinkage | Some fabrics wall naturally shrink in the wash | Hot water is more likely to cause shrinkage than cold water. Follow* directions on fabric care label. |
Grayed Clothes | Not enough detergent (larger loads, heavy soil, and hard water might require more detergent) | Try using more detergent (especially with larger loads). If you live in a hard water area try using a water conditioner or install a water softener. |
Water is not hot enough | Make sure water heater is delivering water at48°C.-65°C. (120°F.-150°F.). Do not use the washer when hot water is used for other needs (dishes, baths, etc.). |
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Washer is overloaded | Make sure load/water level setting matches load size. | |
Soak time is too short | Soak at least SO minutes. | |
Soaking with too little detergent | Use more detergent (especially with heavy soil). | |
Detergent is not dissolving | Add detergent as wash basket fills with water before you load clothes. | |
To restore grayed clothes, try one of the following | Put clothes through a wash cycle using hot water. Add a non-precipitating water softener. Use 2 1/2 times more than is recommended for normal water softening. Do not use detergent or soap. Allow clothes to go through a complete cycle. Repeat if necessary. Soak your clothes using a water softener instead of a soaking agent. Allow clothes to soak for about 20 minutes. |
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Yellowed Clothes | Not enough detergent on a consistent basis | Always use the recommended amount of detergent. |
Chlorine bleach may yellow some fabrics | Use non-chlorine bleach. | |
Iron or manganese in water may cause yellowing or yellow spots | Use extra detergent plus a non-precipitating water softener dissolved in water and non-chlorine bleach. Run hot water for 2 minutes to help the pipes clean out iron buildup. Drain your house water heater occasionally. To remove spots spread stain area over a pan of boiling water and squeeze lemon juice through the stain. |
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Blue or Gray Spots | Incorrect use of fabric softener | Check fabric softener package for instructions To remove spots dampen the spots and rub with undiluted liquid detergent. Rewash, using chlorine bleach if it is safe for the fabric. |
Too Many Suds | Type of detergent | Switch to a lower sudsing detergent brand and follow instructions on package. |
Very soft water | Try less detergent. | |
Pilling | Result of normal wear on poly-cotton blends | While this is not caused by the washer, you can slow the pilling process by washing poly-cotton blends inside out. |