| Display | Error |
|---|---|
| If a specific ERROR appears of blinks | If error no. 0, 1, 5, 7 or 8 appears or blinks, contact the Customer Service Centre directly. |
| If error no. 2 appears or blinks, the machine does not load water. Make sure the water faucet is open. | |
| If error no. 3 appears or blinks, the machine does not correctly drain. Make sure the drain is free and that the drain hose is not bent. | |
| If error no. 4 appears or blinks, the machine is too full. Close the water faucet and contact the Customer Service Centre. | |
| If error no. 9 appears or blinks, turn off the washing machine, wait 10 - 15 seconds and restart the program. |
Every homeowner who relies on a washing machine knows the inevitable day will come when an error code flashes on the screen. For those who own Hoover washing machines, understanding these error codes is crucial for smooth operation. These codes indicate various issues ranging from simple fixes to those requiring professional attention. Here we’ll explain the most common Hoover washer error codes, and provide guidelines on how to resolve them.
E01 and E02: Door Lock Errors
Error codes E01 and E02 suggest issues with the door lock mechanism. This might result from a faulty door latch or an electronic glitch. Unplug the machine, wait for a few minutes, and then plug it back in to reset the system. If the error persists, it may be time to replace the door latch.
E03: Drain Error
Code E03 indicates a drainage problem. Ensure the drain hose isn’t bent or clogged. If it’s not the hose, the issue could be with the pump filter being blocked by foreign objects like coins, hairpins, or lint. Regularly cleaning the filter can prevent this problem.
E04: Temperature Error
If you see the E04 error code, it signifies a temperature issue. This might be caused by a faulty NTC sensor, which ensures the water reaches the correct temperature. Alternatively, there could be an issue with the heater element.
E05 and E06: Motor Tachometer Errors
Error codes E05 and E06 pertain to the motor tachometer. This device measures motor speed, and if it fails, it could lead to under or over-rotation. In most cases, you’ll need a technician to replace the faulty tachometer.
E07: Motor Triac Short Circuit
Code E07 indicates a short circuit in the motor triac, which controls motor speed. This is a serious error requiring immediate attention. Avoid using your washer until a professional technician has checked and resolved the issue.
E08: Motor Jammed / Tacho Detached
Error E08 means the motor is jammed or the tacho has detached. Check for any visible obstructions or loose wires. If everything looks good but the error remains, it’s time to call a service technician.
E09: Motor Error
The E09 error code relates to an issue with the motor. It could be due to a variety of reasons such as a jammed drum, a worn-out motor, or a failure in the motor control board.
E10, E11, and E12: Communication Errors
These codes suggest communication errors between different components of your washing machine, such as the control board and the motor or the display. Try resetting the machine by unplugging it and waiting for a few minutes before plugging it back in. If the problem persists, it’s advisable to contact a professional.
E13, E14, and E15: Power Errors
Codes E13, E14, and E15 signal power issues, which could mean the washer is not receiving the correct voltage. Check your home’s power supply and the washer’s power cord. If the problem continues, call a service technician as this could be a sign of more serious electrical issues.
E16: Insufficient Heating
An E16 error code means the machine is not heating the water adequately. This might be due to a broken heating element or a faulty thermostat. Both issues require professional intervention.
Understanding these Hoover washer error codes can help you troubleshoot issues early and keep your machine running smoothly. However, always remember that complex repairs should be left to professionals to avoid further damage or potential safety risks. Regular maintenance, cleaning, and careful use will also go a long way in preventing many of these issues.