We would like to come over Kenmore washer troubleshooting. It is an irreplaceable system, which assures flawless operation of washing machines. This system involves all Kenmore models, especially in case of their breakdowns. The efficiency of repair works depends much on this system. It contains error codes and their detailed explanation. In the case of breakage of the washing machine, a repairman just needs to access this system, to decipher the error code and immediately correct the damage. In fact, it is really that simple. Just follow instructions of the Kenmore washer troubleshooting guide.
Kenmore Duet washer troubleshooting
Kenmore ELITE washer Troubleshooting
Kenmore he4t washer troubleshooting
Kenmore Oasis HE 110.2706, Oasis HE 110.2707, Oasis HE 110.2708, Oasis HE 110.2709 washer troubleshooting
Kenmore Two-speed high efficiency spray rinse system automatic washer troubleshooting
Kenmore TUMBLE ACTION WASHER troubleshooting
Kenmore 110.2403, 110.2404, 110.2405 washer troubleshooting
Kenmore 700 series washer troubleshooting
kenmore 400 washer troubleshooting
Kenmore he2 washer troubleshooting

Kenmore Duet washer troubleshooting

The Kenmore Duet washer troubleshooting guide is a perfect tool for repair works. It gives step by step instructions to repair washing machines. It is very convenient and functional. Repair workers are thrilled by this guide. Many thanks to the manufacturer! Everything is done service-friendly.

PROBLEM	POSSIBLE CAUSE/TEST
WON'T POWER UP	1. Check that the unit is plugged into a working outlet and for blown fuses. 2. Check for power going to Central Control Unit (CCU) by listening for a click in the CCU when unit is plugged in. If no click, replace CCU. 3. Unplug washer or disconnect power. 4. Check continuity of line cord and line filter. 5. Check harness connections to CCU. 6. Plug in washer or reconnect power. 7. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding
WON'T START CYCLE	1. Open and close the door. The door has to be opened between consecutive wash cycles. 2. Check the door switch/lock unit using the diagnostics. 3. If door is locked, drain the unit. 4. Unplug washer or disconnect power. 5. Check the wire harness connections. 6. Plug in washer or reconnect power. 7. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding.
WON'T SHUT OFF	1. Check for a Fault/Error Code on the display. 2. Press PAUSE/CANCEL on the touchpad twice. 3. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding. 4. Unplug washer or disconnect power. 5. Check that the drain hose and drain pump filter are clear of foreign objects and not plugged. 6. Plug in washer or reconnect power. 7. Check drain pump. 8. Verify CCU operation by running a Diagnostic Test or any cycle.
CONTROL WON'T ACCEPT SELECTIONS	1. Press PAUSE/CANCEL on the touchpad twice. 2. Drain the unit, then check that the drain hose and drain pump filter are clear of foreign objects. 3. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding. 4. Unplug washer or disconnect power. 5. Check harness connections. 6. Plug in washer or reconnect power. 7. Verify CCU operation by running a Diagnostic Test or any cycle.
WON'T DISPENSE	1. Verify the unit is level. 2. Verify dispenser drawer is not clogged with detergent. 3. Check water connections to the unit and within the unit. Check for plugged screen in water source. 4. Check dispenser motor. 5. Unplug washer or disconnect power. 6. Check harness connections. 7. Plug in washer or reconnect power. 8. Verify CCU operation by running a Diagnostic Test or any cycle
WON'T FILL	1. Check installation. Verify hot and cold water faucets are open. 2. Check inlet valves. 3. Unplug washer or disconnect power. 4. Check water connections to the unit and within the unit. Make sure water supply hoses are unobstructed. Check for plugged screen. 5. Plug in washer or reconnect power. 6. Check operating pressure switch. 7. Check drain pump motor. 8. Verify CCU operation by running a Diagnostic Test or any cycle. 9. Check under Won't Dispense problem above
OVER FILLS	1. Verify the unit is level. 2. Check pump drain system – this could indicate a failure to drain. 3. Unplug washer or disconnect power. 4. Check operating pressure switch. 5. Check pressure switch hose. 6. Plug in washer or reconnect power. 7. Verify flowmeter operation by blowing air though the part and measuring the resistance. 8. Verify CCU operation by running a Diagnostic Test or any cycle
DRUM WON'T ROTATE	1. Check drive belt. 2. Check drive motor. 3. Unplug washer or disconnect power. 4. Check wire harness connections. 5. Plug in washer or reconnect power. 6. Check the MCU by looking for operations of the drive motor
MOTOR OVERHEATS	1. Check drive motor. 2. Unplug washer or disconnect power. 3. Check wire harness connections. 4. Check drive belt. 5. Plug in washer or reconnect power. 6. Check the MCU by looking for operations of the drive motor
WON'T DRAIN	1. Unplug washer or disconnect power. 2. Check wire harness connections. 3. Check drain pump. 4. Check drain pump motor. 5. Check that the drain hose and drain pump filter are clear of foreign objects. 6. Plug in washer or reconnect power. 7. Verify CCU operation by running a Diagnostic Test or any cycle
MACHINE VIBRATES	1. Remove shipping system. 2. Check installation. 3. Check leveling feet
INCORRECT WATER TEMPERATURE	1. Check that the inlet hoses are connected properly. 2. Unplug washer or disconnect power. 3. Check the water heater and wire harness connections to it. 4. Check water temperature sensor for an abnormal condition. 5. Plug in washer or reconnect power. 6. Verify CCU operation by running a Diagnostic Test or any cycle.
DISPLAY FLASHING	See Failure/Error Display Codes

Kenmore ELITE washer Troubleshooting

In the Kenmore elite top load washer troubleshooting guide you can find the full list of error codes, as well as detailed description of problems, which take place in case of washing machines` breakdowns. This Kenmore elite washer manual troubleshooting becomes a great assistance for repair men. Here you can see the step-by-step instruction what you should do in case of different technical problems with Kenmore washing machines. It is maintenance-friendly.

Problem	Error Code	Check the following
Washer displaying code message and tone sounds	"F20" (Water Inlet Problem—no water or insufficient water supply)	Select STOP twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Are water faucets completely turned on? Are screens at inlet hose connection to washer clogged? Are water inlet hoses kinked? Are water inlet hoses frozen? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service
	"F21" (Drain Problem)	Select STOP twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service.
	"SUD" (Suds Routine)	When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. "SUD" is displayed during rinsing and at the end of the cycle to inform you that Suds Routine was activated. Use only HE (High Efficiency) detergents.
	"F22" (Front door lock)	Select STOP twice to cancel the cycle. Is the washer door firmly shut? The door must be completely closed for the washer to operate. The door may look closed, but may not be latched. Open the door and close firmly. Were you washing a large load? Before you close the washer door, check for laundry items sticking out beyond the door opening. Leave enough space in the washer to allow the clothes to tumble freely. An overloaded basket may keep the door from shutting completely. Reduce your load size if needed. Press POWER, re-select cycle and press START.
	"F" Codes other than F20, F21 and F22	Select STOP twice to cancel the cycle. Select DRAIN & SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service.
Washer won't start	WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock	Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is the washer door firmly shut? Has a cycle been selected, but START has not been selected and held for 1 second? Was the door open after completion of last cycle?
Washer won't fill, wash or rinse		Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is there power at the plug? Check electrical source or call electrician. Are the hot and cold water faucets turned on? Is the water inlet hose kinked? Are the water inlet valve screens clogged? Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn water on and check for leaks.
Washer stops		Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is there power at the plug? Check electrical source or call electrician. Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are you using an extension cord? Do not use an extension cord
Washer won't drain or spin		Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor? Is your voltage low? Check electrical source or call electrician. Do not use an extension cord. Is the "SUD" routine active? Cycle will complete once extra suds are removed. Is the load balanced? A single or bulky item may cause imbalance. Add more items or redistribute the load
Washer makes noise or vibrates		Is the washer level? The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet. As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal. Are you washing items with metal snaps, buckles or zippers? You may hear metal items touching the washer drum. This is normal. Is washer installed on a sturdy and solid floor? Noise and vibration may be reduced by placing a piece of ¾" (19.1 mm) plywood underneath your washer. The plywood may extend underneath both washer and dryer to keep them at equal heights.
Water near washer		Check household plumbing for leaks
Dispensers clogged or leaking		Are the laundry products in the correct dispenser compartment? Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent. Is the detergent type separator in the correct position? Separator should be in the lowered position when using liquid detergent and in the upper position when using powdered detergent.
Washer odor		Are you using HE detergent? Use of non-HE detergent can cause a film residue which can result in odor. Did you leave the door open after use? This washer has a tight seal to avoid water leaks. To avoid odors leave the door open to allow the washer to dry between uses.
Load too wet		Did you use the right cycle for the load being washed? Select a cycle with a higher spin speed. Did you wash a single item or bulky items or have you overloaded the washer? A single item, bulky items, or overloading may cause imbalance. Add items or try to evenly distribute your wet laundry in the drum, and start a Drain & Spin cycle. If the laundry is still wet, take half of the load out of the washer and try again
Residue or lint on load		Did you add detergent to the dispenser? For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum. Did you sort properly? Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color. Did you overload the washer? Do not overload the washer. The washer can be fully loaded, but not tightly packed. The wash load must be balanced. Lint can be trapped in the load if overloaded. Check the following: Was paper or tissue left in pockets? Did you use enough HE detergent? Use enough detergent to remove lint and hold it in suspension. Use only HE detergent. Follow the manufacturer's instructions to determine the amount of detergent to use. Is your water colder than 60°F (15.6°C)? Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent. Are you using a low speed wash cycle? Powdered detergents may not dissolve well in a slow-speed cycle. For best results, use liquid detergent for slow-speed cycles such as Handwash/Wool and Silk/Ultra Delicate.
Stains on load		Did you add detergent to the dispenser? For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum. Did you use enough HE detergent? Use enough detergent to remove soil and hold it in suspension. Use only HE detergent. Follow the manufacturer's instructions to determine the amount of detergent to use. Is there above average iron (rust) in water? You may need to install an iron filter. Did you properly sort the load? Sort dark clothes from whites and lights. Did you unload the washer promptly? To avoid dye transfer, unload the washer as soon as it stops. Did you use a fabric softener dispensing ball? Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment. Did you use powdered detergent in a low-speed cycle? Consider using liquid detergent. Did you use Express Wash on a large load? For best results, use Express Wash for small, lightly soiled loads
Load is wrinkled		Did you unload the washer promptly? Unload the washer as soon as it stops. Did you use the right cycle for the load being washed? Use the Silk/Ultra Delicate cycle or another cycle with a low spin speed to reduce wrinkling. Did you overload the washer? The wash load must be balanced and not overloaded. Loads should tumble freely during washing.
Gray whites, dingy colors		Did you properly sort the load? Dye transfer can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights. Was the wash temperature too low? Use hot or warm washes if safe for the fabric load. Make sure your hot water system is adequate to provide a hot water wash. Did you use enough detergent, or do you have hard water? Use more detergent for washing heavy soils in cold or hard water.
Cycle too long		Did you choose the Sanitary cycle or Stain Treat option? In both cases the heater will be activated to provide maximum cleaning performance. Additional time will be added to the regular cycle to heat the water. This additional time will depend on the load size and the hot water inlet temperature. Is "SUD" shown in the display? Excessive sudsing has been detected and a suds routine has been started to reduce excessive suds. This routine will add time to the original cycle. Did the load cause imbalance? When too much imbalance occurs, an imbalance routine will start to redistribute the load. During the imbalance routine the time displayed may pause until this activity is complete, then resume with the remainder of the cycle. Did you wash a large load on the Express Cycle? The Express Cycle is designed for smaller load sizes (2-3 items) of lightly soiled garments. If larger loads are washed in this cycle, wash time will be increased. Did you wash a large load in a gentle or Delicate cycle? When using the Express wash, Handwash/Wool, or Silk/Ultra Delicate wash cycles you should use small loads. This ensures a gentle wash for your garments without increasing cycle times.
Door locked at end of wash cycle		Did all of the water drain out of the washer during the spin? Select DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain

Kenmore front load he4t, Elite he5t washertroubleshooting

At first, the Kenmore Elite HE4T washer may overwhelm with the amount of buttons on its control panel. In the course of time, as a person learns to use all these new settings, he or she starts to appreciate this diversity. Washing machines from this range are front-loaders.

Problem	Cause	Possible
Washer won’t start	Check the following:	Is the power cord plugged into a grounded 3 prong outlet? Is the washer door firmly shut? Has a cycle been selected, but START has not been selected and held for 1 second? Was the door open after completion of last cycle?
Washer won’t fill, wash or rinse	Check the following:	Is the power cord plugged into a grounded 3 prong outlet? Is there power at the plug? Check electrical source or call electrician. Are the hot and cold water faucets turned on? Is the water inlet hose kinked? Are the water inlet valve screens clogged?
Washer stops	Check the following:	Is the power cord plugged into a grounded 3 prong outlet? Is there power at the plug? Check electrical source or call electrician. Has a fuse blown, or has a circuit breaker tripped? If problem continues, call electrician. Are you using an extension cord? Do not use an extension cord.
Washer won’t drain or spin	Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor?
	Is your voltage low?	Check electrical source or call electrician. Do not use an extension cord.
	Is the “SUD" routine active?	Cycle will complete once extra suds are removed.
	Is the load balanced?	A single or bulky item may cause imbalance. Add more items or redistribute the load.
Washer makes noise or vibrates	Is the washer level?	The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet. As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal.
	Are you washing items with metal snaps, buckles or zippers?	You may hear metal items touching the washer drum. This is normal.
	Is washer installed on a sturdy and solid floor?	Noise and vibration may be reduced by placing a piece of 3A"(19.1 mm) plywood underneath your washer. The plywood may extend underneath both washer and dryer to keep them at equal heights.
Water near washer	Check household plumbing for leaks.
Dispensers clogged or leaking	Are the laundry products in the correct dispenser compartment?	Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent.
	Is the detergent separator in the correct position?	Separator should be in the front position when using liquid detergent and in the back position when using powdered detergent.
Load too wet	Did you use the right cycle for the load being washed?	Select a cycle with a higher spin speed.
	Did you wash a single item or bulky items or have you overloaded the washer?	A single item, bulky items, or overloading may cause imbalance. Add items or try to evenly distribute your wet laundry in the drum, and start a DRAIN & SPIN cycle. If the laundry is still wet, take half of the load out of the washer and try again.
Residue or lint on load	Did you add detergent to the dispenser?	For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum.
	Did you sort properly?	Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.
	Did you overload the washer?	Do not overload the washer. The washer can be fully loaded, but not tightly packed. The wash load must be balanced. Lint can be trapped in the load if overloaded.
	Check the following:	Was paper or tissue left in pockets?
	Did you use enough HE detergent?	Use enough detergent to remove lint and hold it in suspension. Use only HE detergent. Follow the manufacturer's instructions to determine the amount of detergent to use.
	Is your water colder than 60°F (15.5°0)?	Wash water colder than 60°F (15.5°C) may not completely dissolve the detergent.
	Are you using a low speed wash cycle?	Powdered detergents may not dissolve well in a slow-speed cycle. For best results, use liquid detergent for slow-speed cycles such as Handwash/Wool and Silk/Ultra Delicate.
Stains on load	Did you add detergent to the dispenser?	For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum.
	Did you use enough HE detergent?	Use enough detergent to remove soil and hold it in suspension. Use only HE detergent. Follow the manufacturer's instructions to determine the amount of detergent to use.
	Is there above average iron (rust) in water?	You may need to install an iron filter.
	Did you properly sort the load?	Sort dark clothes from whites and lights.
	Did you unload the washer promptly?	To avoid dye transfer, unload the washer as soon as it stops.
	Did you use a fabric softener dispensing ball?	Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment.
	Did you use powdered detergent in a low-speed cycle?	Consider using liquid detergent.
	Did you use Express Wash on a large load?	For best results, use Express Wash for small, lightly soiled loads.
Load is wrinkled	Did you unload the washer promptly?	Unload the washer as soon as it stops.
	Did you use the right cycle for the load being washed?	Use the SilWUItra Delicate cycle or another cycle with a low spin speed to reduce wrinkling.
	Did you overload the washer?	The wash load must be balanced and not overloaded. Loads should tumble freely during washing.
Gray whites, dingy colors	Did you properly sort the load?	Dye transfer can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
	Was the wash temperature too low?	Use hot or warm washes if safe for the fabric load. Make sure your hot water system is adequate to provide a hot water wash.
	Did you use enough detergent, or do you have hard water?	Use more detergent for washing heavy soils in cold or hard water.
Cycle too long	Did you choose the Sanitary cycle or Stain Treat option?	In both cases the heater will be activated to provide maximum cleaning performance. Additional time will be added to the regular cycle to heat the water. This additional time will depend on the load size and the hot water inlet temperature.
	Is "SUD" shown in the display?	Excessive sudsing has been detected and a suds routine has been started to reduce excessive suds. This routine will add time to the original cycle.
	Did the load cause imbalance?	When too much imbalance occurs, an imbalance routine will start to redistribute the load. During the imbalance routine the time displayed may pause until this activity is complete, then resume with the remainder of the cycle.
	Did you wash a large load on the Express Cycle?	The Express Cycle is designed for smaller load sizes (2-3 items) of lightly soiled garments. If larger loads are washed in this cycle, wash time will be increased.
	Did you wash a large load in a gentle or Delicate cycle?	When using the Express wash, Handwash/VVool, or SilWUItra Delicate wash cycles you should use small loads. This ensures a gentle wash for your garments without increasing cycle times.
Door locked at end of wash cycle	Did all of the water drain out of the washer during the spin?	Select DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain.

Kenmore Elite Oasis, 600 series, 800 series washer troubleshooting

Top-loaded washers Kenmore Oasis HE 110.2706, Oasis HE 110.2707, Oasis HE 110.2708, Oasis HE 110.2709 belong to the elite type of washers. They are engineered to use only high efficiency detergent.

PROBLEM	CAUSE	SOLUTION
Noisy, vibrating, off-balance	Is the washer level? Does the washer rock when pushed against the corners?	The washer must be level. The front and rear feet must be in firm contact with the floor. Check that the Iocknuts are tightened.
	Is the floor flexing, sagging or not level?	Flooring that flexes or is uneven can contribute to noise and vibration of the washer. A 3/4"(1.9 cm) piece of plywood under the washer will reduce the sounds.
	Is the load balanced?	Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes.
	Do you hear clicking or other noises when the cycle changes from washing to draining or spinning?	When the drive system shifts or the washer basket settles between cycles you may hear noises that are different from your previous washer. These are normal washer noises.
	Is the washer gurgling or humming?	When the washer drains, the pump will make a continuous humming with periodic gurgling or surging sounds as the final amounts of water are removed. This is normal.
	Are you washing a small load?	You will hear more splashing sounds when washing small loads. This is normal.
	The washer basket moves while washing.	This is normal.
	Can you hear water spraying?	This is part of the wash action.
	Are you washing items with metal snaps, buckles or zippers?	You may hear metal items touching the basket. This is normal
	Did you select the Bulky/Bedding cycle?	Use the Bulky/Bedding cycle only for oversized, nonabsorbent items such as comforters, pillows or poly-filled jackets. Other items will create an unbalanced load in this cycle.
Washerleaks	Are the fill hoses tight?
	Are the fill hose washers properly seated?	Chock both ends of each hose.
	Did you pull the drain hose from the washer cabinet and install it in a standpipe or laundry tub?	The drain hose should be pulled from the washer cabinet and secured to the drainpipe or laundry tub.
	Is the sink or drain clogged?	Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If sink or drainpipe is clogged or slow, water can back up out of drainpipe or sink.
	Is water splashing off the tub ring or the load?	The wash load should be balanced and not overloaded. If the wash load is unbalanced or overloaded, incoming water can deflect off the load.
	Is thewasher properly installed?	The washer must be level. The feet should be properly installed and the nuts tightened.
	Was the cycle interrupted and then the Stain Treat option selected?	The Stain Treat option should be started on a dry load only. The Stain Treat option should not be selected after the tub has started filling with water.
	Did you select Stain Treat option and use a hand-washing detergent?	Regular or hand-washing detergents are not recommended for this washer. Use only High Efficiency ("HE") detergent.
	Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks.
Dispenser operation	Are the laundry additives in the correct dispensers?	Add the correct amounts of detergent (powdered or liquid), liquid chlorine bleach, or fabric softener to the correct dispenser. You can add powdered or liquid color-safe bleach to the detergent dispenser. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent. Use only liquid chlorine bleach in the bleach dispenser.
	Is there water remaining in the bottom of a dispenser? Did the dispenser drain properly?	A small amount of water may be left in a dispenser at the end of the cycle. This is normal.
Washer won't fill, rinse or agitate; washer stops	Is the power cord plugged into a grounded 3 prong outlet?	Plug power cord into a grounded 3 prong outlet.
	Are you using an extension cord?	Do not use an extension cord.
	Is there power at the plug?	Check electrical source or call electrician.
	Is the indicator on the Cycle control knob properly lined up with a cycle?	Turn the Cycle control knob to the right slightly.
	Are the water inlet valve screens clogged?	Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water and check for leaks.
	Are the hot and cold water faucets turned on?	Turn on the water.
	Is the water inlet hose kinked?	Straighten the hoses
	Does the water level seem too low, or does the washer appear to not fill completely?	The Auto Water Level feature senses the size of the load and adds the correct amount of water for the load size. You may notice during a cycle that the wash load is not completely submerged in water. This is normal and necessary for clothes to move.
	Has a household fuse blown, or has a circuit breaker tripped?	Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
	s the washer in a normal pause in the cycle?	The washer may pause during certain cycles. Allow the cycle to continue.
	Is thewasher overloaded?	Wash smaller loads.
	Is there oversudsing?	Cancel the current cycle. Press RINSE/DRAIN & SPIN to drain the load. Re-select your desired cycle and press START. Do not add detergent. Use cold water.
	Is the lid open?	The lid must be closed during operation. The washer will not operate with the lid open.
	The lid must be closed during operation. The washer will not operate with the lid open.	Once the load is wet, there may appear to be space for more items. Do not add more than 1 or 2 garments after the cycle has started. For best results determine load size with dry items only.
Washer continues to fill or drain, or the cycle seems stuck	Is the top of drain hose lower than the control knobs on washer?	The top of the drain hose must be at least 39" (99 cm) above the floor.
	Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?	The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap.
Washer won't drain or spin; water remains in washer	Is the drain hose clogged, or the end of the drain hose more than 96" (244 cm) above the floor?
	Is the lid open?	The lid must be closed during operation. The washer will not operate with the lid open.
	Is there excessive sudsing?	Always measure detergent. Follow detergent manufacturer's directions. If you have very soft water, you may need to use less detergent. Use only High Efficiency ("HE") detergent.
Wash/Rinse temperature	Are the hot and cold water inlet hoses reversed?	If the hot and cold water inlet hoses are reversed, the washer will display an "HC" error code at the end of the cycle.
	Are you washing many loads?	As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. This is normal.
	Did you select Save Energy Plus?	The Save Energy Plus option reduces wash and rinse water temperatures to save energy. This option must be selected prior to the start of the cycle. Save Energy Plus is only available in the Heavy Duty and Whitest Whites cycles.
	Do you have an ENERGY STAR washer?	The wash water temperatures may feel cooler to you than those of your previous washer. This is normal.
	Does the wash water temperature feel lower than usual?	As washing progresses, the wash temperature will decrease slightly for hot and warm washes. This is normal. To reduce wrinkling, the warm rinse is regulated to be cooler than the warm wash.
Excessive sudsing	Did you use a non-HE detergent?	Regular or hand-washing detergents are not recommended for this washer. Use only High Efficiency ("HE") detergent.
	Is there excessive sudsing?	Always measure detergent, Fellow detergent manufacturer's directions. If you have very soft water, you might need to use less detergent.
	Was the cycle interrupted and then the Stain Treat option selected?	The Stain Treat option should be started on a dry load only. The Stain Treat option should not be selected after the tub has started filling with water.
Cycle did not run Stain Treat option	Did you select the Stain Treat option?	The Stain Treat option must be selected for it to be included in a wash cycle. The Stain Treat option should be started on a dry load only. Stain Treat should not be selected after the tub has started filling with water. The Stain Treat option is a default in the Heavy Duty cycle and may be added to other cycles.
Load too wet	Did you use the right cycle for the load being washed?	Select a higher spin speed.
	Did you use a cold rinse?	Cold rinses leave loads wetter than warm rinses. This is normal.
	Did you wash an extra large load?	A large unbalanced load could result in a reduced spin speed and wet clothes at the end of the cycle. Evenly distribute the load and make sure the height of the load does not exceed the top row of basket holes,
Residue or lint on load	Did you add detergent to the dispenser?	For best results, use the dispenser to dissolve the detergent.
	Did you sort properly?	Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.
	Did you overload the washer?	The wash load must be balanced and not overloaded. Clothes should move freely. Lint or powdered detergent can be trapped in the load if overloaded. Wash smaller loads.
	Did you use enough detergent?	Follow detergent manufacturer's directions. Use enough detergent to hold the lint in the water.
	Did you line dry your clothing?	If so, you can expect some lint on the clothing. The air movement and tumbling of a dryer removes lint from the load.
	Was paper or tissue left in pockets?
	Is your water colder than 60°F (15.6°C)?	Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent.
	Did you use the proper Soil Level and Wash Cycle for the load?	Reducing wash time (duration) and wash speed are ways to reduce lint.
	Did you add detergent to the dispenser?	For best results, use the dispenser to dissolve the detergent.
Load is wrinkled, twisted or tangled	Did you unload the washer promptly?	Unload the washer as soon as it stops.
	Did you use the right cycle for the load being washed?	To reduce wrinkling, tangling and twisting, select a cycle with low wash and spin speeds, such as Delicate/Handwash or Casual/Wrinkle Free.
	Did you overload the washer?	The wash load must be balanced and not overloaded. Loads should move freely during washing to reduce wrinkling, tangling and twisting.
	Was the wash water warm enough to relax wrinkles?	If safe for the load, use warm or hot wash water. Use cold rinse water.
	Are the hot and cold water hoses reversed?	Check that the hot and cold water hoses are connected to the correct faucets. If the hot and cold water inlet hoses are reversed, the washer will display an "HC" error code at the end of the cycle.
Stains, gray whites, dingy colors	Did you properly sort the load?	Dye transfer can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
	Was the wash temperature too low?	Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
	Did you use enough detergent, or do you have hard water?	Use more detergent for washing heavy soils in cold or hard water. Water temperature should be at least 60°F (15.6°C) for soap to dissolve and work properly. For best performance, use the detergent manufacturer's recommended amounts.
	Did you follow the manufacturer's directions when adding detergent and fabric softener?	Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in suspension. Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener onto clothes.
	Is there above average iron (rust) inwater?	You may need to install an iron filter.
	Did you add detergent to the dispenser?	For best results, use the dispenser to dissolve the detergent.
	Did you add fabric softener directly to the load?	Use your fabric softener dispenser. Do not drip fabric softener onto clothes.
	Did you use a fabric softener dispensing ball?	Use the fabric softener dispenser provided with the washer. Dispensing balls will not operate correctly with this washer.
	Did you unload the washer promptly?	To avoid dye transfer, unload the washer as soon as it stops.
	Did you add detergent, chlorine bleach or fabric softener too late in the cycle?	Detergent, chlorine bleach, and fabric softener should be added to the dispensers before starting the washer.
	Did you use Express Wash on a large load?	Express Wash is designed to wash only a few items for best results.
Garments damaged	Were sharp items removed from pockets before washing?	Empty pockets, zip zippers, snap or hook fasteners before washing to avoid snagging and tearing of load.
	Were strings and sashes tied to avoid tangling?	Straps and strings can easily become entangled in the load, causing strain on seams and tearing.
	Were items damaged before washing?	Mend rips and broken threads in seams before washing.
	Did you overload the washer?	The wash load must be balanced and not overloaded. Loads should move freely during washing.
	Did you add chlorine bleach properly?	Do not pour chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer (on some models). Do not use more than the manufacturer's recommended amount for a full load.
	Did you follow the garment manufacturer's care label instructions?

Kenmore Two-speed high efficiency spray rinse system automatic washer troubleshooting

Kenmore Two-speed high efficiency spray rinse system automatic washers conserve resources and lower utility bills. Numerous features and functions of such machines automatically spring into action. Most of the impressive automated aspects of these washers lie on the side of the machine, including their adaptive variable speed motor and dynamic balancing system.

Problem	Cause	Solution
Washer Leaks	Household plumbingis leaking.	Repair plumbing.
	Inlet hoses not tight.	Tighten hoses
	Inlet hose washers not properly seated.	Reseat washers
	Drain hose not properly clamped or is off.	Clamp drain hose
	Drain is clogged,	Remove drain clogs. Sink, standpipe, or floor drain must be able to handle 17 gal (64 L) of water per minute.
	Tub moved forward during unloading, causing water to deflect off tub ring.	Ensure tub is centered before starting washer.
	Unit not level causing water to deflect off tub ring.	Ensure front feet are installed and nuts are tightened. Level washer. Reset rear legs
	Load is unbalanced. Spray rinses are deflecting off load.	Redistribute the load.
	Washer is overloaded. Fills or spray rinses are deflecting off load.	Reduce load size.
Won’t Drain/ Won’t Spin/ Wet Loads	Drain hose is kinked or clogged.	Straighten or unplug hose
	Correct operation of neutral drain.	After a wash or rinse, the washer will drain without spinning. After draining, the spinning begins.
	Lid is open.	Close the lid.
	Drain hose is more than 96 in (2.4 m) above floor.	Lower drain hose
	Too much detergent ─ excessive sudsing.	Use less detergent.
	Wrong cycle for load being washed.	Choose a cycle with a higher spin speed
Won’t Drain/ Won’t Spin/ Wet Loads (cont.)	Low voltage or using an extension cord.	Check electrical source or call electrician. Do not use extension cords.
	Cold rinses.	Cold rinses leave loads wetter than warm rinses. This is normal.
Continues to Fill/ Continues to Drain/ Cycle Stuck	Drain hose is less than 39 in (99 cm) above floor.	Raise the drain hose
	Drain hose fits tightly into standpipe.	Adjust drain hose for loose fit
	Drain hose taped into standpipe.	Do not seal off drain hose with tape. The drain hose needs an air gap.
Washer Makes Noise	Load is unbalanced.	Redistribute load.
	Washer is not level. Rear leveling legs not set.	Level washer. Reset rear legs
	Nuts on front feet not tight.	Tighten nuts
	Yellow shipping strap with cotter pins not completely removed.	Remove strap with cotter pins
	Floor not strong enough to support washer.	Relocate washer
	Gears engaging after drain and before spin.	This is normal.
	Upper part of agitator clicks during wash.
Won’t Fill/ Won’t Rinse/ Won't Agitate/ Wrong Temperature	Water inlet valve screens are plugged.	Clean screens.
	Water is turned off.	Turn on water.
	Hot and cold hoses are reversed.	Reverse hoses
	Inlet hose is kinked.	Straighten hoses.
	Timer dial is not lined up.	Turn timer knob to the right slightly and pulI to start.
	Power cord not plugged in.	Plug into a grounded 3 prong outlet.
Machine Stops
	No power at plug.	Check electrical source or call eIectrician.
	Fuse blown or circuit breaker open.	Replace fuse or reset circuit breaker. If problem continues, call electrician.
	Using an extension cord.	Do not use extension cords.
	Timer is not lined up.	Turn timer to the right slightly and pulI to start.
	Timer knob not pulled out.	Set and pull out knob.
	Machine is overloaded.	Wash smaller loads.
Agitator Not Working	The top of the agitator moves only in one direction.	This is normal.
	The top of the agitator is loose.
Water Level Too Low/ Not Completely Filling	The top of the agitator is much higher than the highest water level. This creates a perception of the washer not being full.
Tub is Crooked	Tub pulled forward when unloading.	Ensure tub is centered before starting washer.
	Tub moves.	This is normal.
	Unit not level.	Ensure front feet are installed and nuts are tightened. Levelwasher. Reset rear legs
Lint on Load	Improper sorting.	Sort lint givers from lint takers and by color.
	Overloading.	Lint can be trapped in load if overloaded.Wash smaller loads.
	Paper or tissue in pockets.	Clean out pockets before washing.
	Not enough detergent.	Use enough detergent to hold lint in water.
	Detergent not dissolving. Water temperatures lower than 70°F (21°C).	Use Automatic Temperature Control (ATC). ATC ensures wash water temperature will be warmer than 70°F (21 °C).
Tearing	Overloading. Improper use of washer.	Loads should move freely during wash. Wash smaller loads.
	Improper use of chlorine bleach. Undiluted bleach will damage fabrics.	Do not pour chlorine bleach directly on load. Wipe up bleach spills.
	Sharp items not removed from pockets; fasteners not fastened.	Clean out pockets before washing. Zip zippers before washing.
	Items damaged before washing.	Mend rips and broken threads in seams before washing.
Stains on Load	Improper use of fabric softener.	Do not use liquid fabric softener when using the ULTRA CLEAN cycle. Use a fabric softener sheet in the dryer instead. (Diluted fabric softener may be added to the 2ND RINSE cycle.)
	Iron in water (rust).	Install an iron filter
	Under use of detergent causing soil to be redeposited.	Use enough detergent to remove soil and hold it in suspension.
	Dye transfer due to not sorting loads properly.	Sort dark clothing from whites and lights.
	Dye transfer due to not unloading washer promptly.	Unload the washer as soon as it stops.
Load is Wrinkled	Not removing load promptly.
	Wrong cycle for fabrics being washed.	Use cold rinses and cycles with slow spin speeds to reduce wrinkling.
	Overloading.	Loads should move freely during wash. Wash smaller loads.
Load is Tangled/ Twisted	Wash water not warm enough to relax wrinkles. Using warm rinses.	Use Automatic Temperature Control (ATC). If safe for fabric, use 100° F (38°C) wash water. Use cold rinse water.
	Hoses reversed.	Reverse hoses
	Overloading.	Loads should move freely during wash. Wash smaller loads.
	Clothes wrapped around agitator.	Do not wrap items around agitator when loading washer.
Clogged Dispenser/ Bleach Leaking/ Bleach on Wrong Loads	Use of color-safe bleach in chlorine bleach dispenser.	Add color-safe bleach directly to the basket. Do not use chlorine bleach dispenser.
	Improper use of chlorine bleach.	Always measure bleach before adding to the dispenser. Carefully pour into the dispenser.Wipe up bleach spills.

Kenmore TUMBLE ACTION WASHER troubleshooting

Washing machines Kenmore TUMBLE ACTION WASHER are front-loaded washers. They are reliable assistants in household duties, which save your time from going to the laundry or using a hand wash.

ROBLEM	CAUSES	SOLUTIONS	PREVENTIVE MEASURES
Blue stains	— Undiluted liquid detergent or fabric softener dispensed directly onto fabric.	— If caused by detergent, mix 1 cup (240 ml) white vinegar with 1 quart (.95 L) water in a plastic container. Soak item 1 hour. Rinse. — If caused by fabric softener, rub stains with bar soap. Wash.	— Avoid overfilling detergent and fabric softener compartments of dispenser.
Discoloration, graying	— Not enough detergent. — Wash water temperature too low. — Incorrect sorting.	— Rewash with correct amount of detergent and hottest water safe for fabric. Add bleach safe for fabric.	— Sort items by soil level and color. — Use correct amount of detergent, hottest water and bleach safe for fabric.
Greasy, oily stains	— Not enough detergent. — Undiluted liquid fabric softener poured directly on fabric.	— Treat with prewash stain remover or liquid detergent. — Increase detergent and water temperature. Rewash. — Rub fabric softener stains with bar soap.	— Use correct amount of detergent and hottest water safe for fabric. — Do not pour liquid fabric softener directly on fabric.
Holes, tears, or snags	— Incorrect use of chlorine bleach. — Unfastened zippers, hooks, buckles. — Rips, tears and broken threads. — Overloading the washer. — Degradation of fabric.	— May be irreversible if rips, tears and seams cannot be mended.	— Never pour chlorine bleach directly on fabric. — Check condition of items before washing.
Lint	— Incorrect sorting. — Tissues left in pocket. — Overloading the washer. — Not enough detergent. — Undissolved detergent has left a residue resembling lint. — Static cling is attracting lint. — Load washed too long.	— Reduce load size. Rewash using correct water temperature, water level, and amount of detergent. — Add nonprecipitating water conditioner to wash water to remove detergent residue. — Add liquid fabric softener to final rinse. — Dry load in dryer. — Remove lint with lint brush or roller.	— Do not overload washer. — Use correct temperature and amount of detergent, water and wash time.
Pilling (Fibers break off, ball up and cling to fabric.)	— Pilling is normal with synthetic and permanent press fabrics. This is due to abrasion from normal wear.	— Use a lint brush or shaver to remove pills.	— Use fabric softener in the washer to lubricate fibers. — When ironing, use spray starch or fabric finish on collars and cuffs. — Turn items inside out to reduce abrasion
"Polka dots" (small circles of lint and soil on load after cycle ends)	— Wash temperature too low. — Not enough detergent. — Water is hard. — Incorrect sorting.	— Rewash in hottest water safe for fabrics. — Use correct water temperature and amount of detergent.	— Use hottest water safe for fabric. — Use correct water temperature and amount of detergent. — Use nonprecipitating water conditioner. — Avoid overfilling detergent and fabric softener compartments of dispenser.
Residue or powder on dark items; Stiff, harsh fabrics.	— Undissolved detergent. — Some nonphosphate granular detergents can combine with hard water minerals to form a residue. — Overloading the washer.	— Rewash load.	— Increase water temperature using hottest water safe for fabric. — Do not overload washer. — Use liquid detergent or use nonprecipitating water conditioner with nonphosphate granular detergent.
Wrinkling	— Overloading the washer. — Incorrect wash cycle for wash load.	— Reduce load size. — Rinse in cold water with liquid fabric softener using the Perm Press or Delicate cycle.	— Do not overload washer. — Remove items from washer as soon as cycle is completed. — Use liquid fabric softener.
Yellow buildup of body soil on synthetic fabrics	— Agitation time too short. — Wash water temperature too low. — Not enough detergent.	— Soak in detergent booster or product containing enzymes. — Wash in hot water using full permanent press cycle. Increase detergent. Add bleach safe for fabric. — Or, treat with color remover.	— Select correct wash cycle. — Use correct amount of detergent. — Wash synthetics frequently using hot or warm water.
Yellow or brown rust stains	— Iron or manganese in water supply, water pipes, or water heater.	— To restore discolored load of whites, use rust remover safe for fabric. — Do not use chlorine bleach to remove rust stains. It may intensify discoloration.	— Use nonprecipitating water softener. — Before washing, run hot water for a few minutes to clear lines. — Drain water heater occasionally. — For an ongoing problem, install an iron filter in your water supply system.

Kenmore washer model 110 washer troubleshooting

Washing machines Kenmore 110.2403, 110.2404, 110.2405 has been common for decades. These models are portable and installed to almost any faucet using the adapter included with purchase. Various versions related to Kenmore 110 have different assembly procedures and need different parts.

PROBLEM	CAUSE	SOLUTION
Washer won't fill, rinse or wash	Does the water level seem too low, or does the washer appear to not fill completely?	The top of the agitator is much higher than the highest water level. This creates a perception that the washer is not filling completely. This is normal.
	Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is there power at the plug? Check electrical source or call electrician. Are the hot and cold water faucets turned on? Is the water inlet hose kinked? Are the water inlet valve screens clogged?
	Is the lid open?	The lid must be closed during operation. The washer will not operate with the lid open.
Washer stops	Checkthe following: Is the power cord plugged into a grounded 3 prong outlet? Are the hot and cold water faucets turned on? Is the water inlet hose kinked? Are the water inlet valve screens clogged?
	Is there power at the plug?	Check electrical source or call electrician.
	Has a fuse blown or has the circuit breaker tripped?	If problem continues, call electrician.
	Are you using an extension cord?	Do not use an extension cord.
	Is the lid open?	The lid must be closed during operation. The washer will not operate with the lid open.
	Is the Cycle Selector Control (Timer) knob lined up and pulled out?	Turn Cycle Selector Control (Timer) knob to cycle and pull out to start washer. If washer still doesn't start, push knob back in, turn slightly to the right and pull out again.
	Is the washer overloaded?	Wash smaller loads.
Excessive sudsing	Was the cycle interrupted and then CATALYST Cleaning Action selected?	The CATALYST Cleaning Action should be started on a dry load only. The CATALYSTS Cleaning Action should not be selected after the tub has started filling with water
	Did you select CATALYST Cleaning Action and use a hand-washing detergent?	Most detergents formulated for hand-washing are not meant for the CATALYST Cleaning Action. Use the Handwash cycle and appropriate speed select setting if using a hand-wash detergent.
Washer won't drain or spin	Is the drain hose clogged, or the end of the drain hose more than 96 in. (244 cm) above the floor?
	Is the lid open?	The lid must be closed during operation. The washer will not operate with the lid open.
	Is there excessive sudsing?	Always measure detergent. Follow manufacturer's directions. If you have very soft water, you may need to use less detergent. Most detergents formulated for hand-washing are not meant for the CATALYST Cleaning cycle. Use the Handwash cycle and appropriate speed select setting if using a hand-wash detergent.
	Is your voltage low?	Check electrical source or call electrician. Do not use an extension cord.
Washer continues to fill or drain, or the cycle seems stuck	Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?	The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap.
Washer makes noise	Is the load balanced, and is the washer level?	The wash load should be balanced. The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs if needed. Are the self-adjusting rear feet installed? Can you hear water spraying? This is part of the wash action. If water is drained quickly from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal. When the cycle changes from washing to draining or spinning, you may hear a noise as the drive system shifts. This is normal.
	Are you washing items with metal snaps, buckles or zippers?	You may hear metal items touching the basket. This is normal.
	Are you washing a small load?	You will hear more splashing sounds when washing small loads. This is normal.
	Is the washer installed on a solid floor?
	Is the washer buzzing?	Push in the Cycle Selector Control (Timer) knob to stop the washer. Evenly distribute the load. Restart the washer at the beginning of the cycle.
Washer leaks	Check the following: Are the fill hoses tight? Are the fill hose washers properly seated? Is the drain hose clamp properly installed?
	Is the sink or drain clogged?	Sink, floor drain and standpipe must be able to handle 17 gal. (64 L) of water per minute.
	Is water bouncing off the tub ring or the load?	The wash load should be balanced and not overloaded. If not, the fill or spray rinses can bounce off the load. The washer must be level. The front and rear feet should be properly installed and the nuts tightened. Reset the selfadjusting rear feet if needed.
	Was a cycle interrupted and then the CATALYST Cleaning Action selected?	The CATALYST Cleaning Action should be started on a dry load only. The CATALYST Cleaning Action should not be selected after the tub has started filling with water.
	Did you select the CATALYST Cleaning Action and use a hand-washing detergent?	Most detergents formulated for hand-washing are not meant for the CATALYST Cleaning Action. Use the Handwash cycle and appropriate speed select setting if using a hand-wash detergent.
	Check household plumbing for leaks.
Washer basket is crooked	Is the load balanced, and is the washer level?	The wash load should be balanced. The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs, if needed.
Dispensers clogged or leaking	Are the laundry products in the correct dispenser?	Add the correct amounts of detergent (powder or liquid), liquid chlorine bleach, or fabric softener to the correct dispenser. You can add powder or liquid color-safe bleach to the detergent dispenser. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent. Use only liquid chlorine bleach in the bleach dispenser.
Load too wet	Did you use the right cycle for the load being washed?	Select a Speed control setting with a higher spin speed.
	Did you use a cold rinse?	Cold rinses leave loads wetter than warm rinses. This is normal.
Residue or lint on load	Did you add detergent to the dispenser?	For best results, use the dispenser to dissolve the detergent.
	Did you sort properly?	Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.
	Did you overload the washer?	The wash load must be balanced. Lint can be trapped in the load if overloaded. Wash smaller loads.
	Was paper or tissue left in pockets?
	Did you use enough detergent?	Follow manufacturer's directions. Use enough detergent to hold the lint in the water
	Is your water colder than 70°F (21°C)?	Wash water colder than 70°F (21°C) may not completely dissolve the detergent.
	Are you using a gentle wash cycle?	Consider using liquid detergent for slow speed settings such as Handwash Casual or Delicate.
Stains on load	Did you add detergent to the dispenser?	For best results, use the dispenser to dissolve the detergent.
	Did you use enough detergent?	Use enough detergent to remove soil and hold it in suspension. Add the manufacturer's recommended amounts.
	Did you add fabric softener directly to the load?	Use your fabric softener dispenser. Do not drip fabric softener on clothes.
	Is there above average iron (rust) in water?	You may need to install an iron filter
	Did you properly sort the load?	Sort dark clothes from whites and lights
	Did you unload the washer promptly?	To avoid dye transfer, unload the washer as soon as it stops
	Did you use a fabric softener dispensing ball?	Use the fabric softener dispenser provided with the washer. Dispensing balls will not operate correctly with this washer.
	Did you use powder detergent in a low speed cycle?	Consider using liquid detergent.
	Did you add detergent, chlorine bleach or fabric softener too late in the cycle?	Detergent, chlorine bleach, and fabric softener should be added to the dispensers before starting the washer.
Load is wrinkled	Did you unload the washer promptly?	Unload the washer as soon as it stops.
	Did you use the right cycle for the load being washed?	Use the Delicate speed setting.
	Bid you overload the washer?	The wash load must be balanced and not overloaded. Loads should move freely during washing.
	Are the hot and cold water hoses reversed?	Check to be sure the hot and cold water hoses are connected • to the right faucets.
Load is tangled or twisted	Did you overload the washer?	Loads should move freely during washing.
Gray whites, dingy colors	Bid you properly sort the load?	Dye transfer can occur when mixing whites and colors in a load. Sort dark fabrics from whites and lights.
	Was the wash temperature too low?	Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
	Did you use enough detergent, or do you have hard water?.	Use more detergent for washing heavy soils in cold or hard water. Water temperature should be at least 70°F (21°C) for soap to dissolve and work properly.
Did not get CATALYST Cleaning Action	Did you set the Cycle Selector Control (Timer) knob on the blue oval labeled CATALYST?	The blue oval labeled CATALYST must be selected on the Cycle Selector Control (Timer) knob for it to be included in a wash cycle. CATALYST Cleaning Action is available only in the Ultra Clean and Whitest Whites cycles
Garment damage	Check the following: Were sharp items removed from pockets before washing? Empty pockets, zip zippers, snap or hook fasteners before washing. Were strings and sashes tied to prevent tangling? Were items damaged before washing? Mend rips and broken threads in seams before washing.
	Bid you properly add chlorine bleach?	Do not pour chlorine bleach directly on load. Use your liquid chlorine bleach dispenser. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer.
	Bid you follow the manufacturer's care label instructions?
Wash/Rinse temperature is not what I selected	Are the hot and cold water inlet hoses reversed?	As washing progresses, the wash temperature will decrease slightly for hot and warm washes. This is normal. To reduce wrinkling, the warm rinse is regulated to be cooler than the warm wash.

Kenmore 700 Series, Model 2130 washer troubleshooting

If you experience	Possible Causes	Solution
Vibration or Off-Balance
Vibration, rocking, "walking," or washer stopped with all dial	Feet may not be in contact with the floor and locked.	Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.
lights flashing	Washer may not be level.	Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.
	Load could be unbalanced.	Load items in loose heaps evenly around the washplate. Adding wet items to washer or adding more water to basket could unbalance washer.
		Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. If the dial is flashing, redistribute the load, close the lid, and touch and hold START/ PAUSE/Unlock Lid.
		Use Bulky/Bedding cycle for oversized, non-absorbent items such as comforters or poly-filled jackets. Other items may not be appropriate for Bulky/Bedding cycle.
		Item or load not suitable for selected cycle.
Noises
Clicking or metallic noises	Objects caught in washer drain system.	Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.
		It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.
Gurgling or humming	Washer may be draining water.	It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles.
Humming	Load sensing may be occurring.	You may hear the hum of the sensing spins after you have started the washer. This is normal.
Whirring	Basket may be slowing down.	You may hear the whirring sound of the basket decelerating. This is normal.
Water Leaks
Check the following for	Washer not level.	Water may splash off basket if washer is not level.
proper installation:	Fill hoses not attached tightly.	Tighten fill-hose connection.
	Fill hose washers	Make sure all four fill hose flat washers are properly seated.
	Drain hose connection	Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
		Do not place tape over drain opening.
	Check household plumbing for leaks or clogged sink or drain.	Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
	Washer not loaded as recommended.	An unbalanced load can cause basket to be out of alignment and cause water to splash off tub.
Washer not performing as expected
Not enough water in washer	Load not completely covered in water.	This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning.
		Run clean washer cycle to optimize the water level and wash performance.
Washer not performing as expected (cont.)
Washer won't run or fill, washer stops working (cont.)	Check proper electrical supply.	Plug power cord into a grounded 3-prong outlet.
		Do not use an extension cord.
		Ensure there is power to outlet.
		Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician.
	Normal washer operation.	Lid must be closed for washer to run.
		Washer will pause during certain phases of cycle. Do not interrupt cycle.
		Washer may be stopped to reduce suds.
	Washer may be tightly packed.	Remove several items, rearrange load evenly around the washplate. Close lid and touch and hold START/PAUSE/Unlock Lid.
		Add only 1 or 2 additional items after washer has started.
		Do not add more water to the washer.
	Not using HE detergent or using too much HE detergent.	Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and following detergent directions based on your load requirements.
		To remove suds, cancel cycle. Select RINSE & SPIN. Select your cycle. Touch and hold START/PAUSE/Unlock Lid. Do not add more detergent.
Washer not draining/ spinning, loads are still wet	Small items may have been caught in pump or between basket and tub, which can slow draining.	Empty pockets and use garment bags for small items.
	Using cycles with a lower spin speed.	Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/speed spin for your item.
Washer not draining/ spinning, loads are still wet (cont.)	Washer may be tightly packed or unbalanced.	Tightly packed loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select DRAIN & SPIN to remove excess water.
	Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm).	Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose.
	Not using HE detergent or using too much HE detergent.	Suds from regular detergent or using too much detergent can slow or stop draining or spinning. Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select RINSE & SPIN. Do not add detergent.
Dry spots on load after cycle	High speed spins extract more moisture than traditional top-load washers.	The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal.
Incorrect or wrong wash	Check for proper water supply.	Make sure hot and cold inlet hoses are not reversed.
or rinse temperatures		Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.
		Check that inlet valve screens are not clogged.
		Remove any kinks in hoses.
	Energy-saving controlled wash temperatures.	ENERGY STAR® qualified washers use cooler wash and rinse water temperatures than traditional top-load washers. This includes cooler hot and warm washes.
Load not rinsed	Check for proper water supply.	Make sure hot and cold inlet hoses are not reversed.
		Both hoses must be attached and have water flowing to the inlet valve.
		Both hot and cold water faucets must be on.
		Inlet valve screens on washer may be clogged.
		Remove any kinks in the inlet hose.
	Not using HE detergent or using too much HE detergent.	The suds from regular detergent can cause the washer to operate incorrectly.
		Use only HE detergent. Be sure to measure correctly.
		Always measure detergent and follow detergent directions based on load size and soil level.
	Washer may be tightly packed.	The washer is less efficient at rinsing when load is tightly packed.
		Load items in loose heaps evenly around the washplate.
		Use cycle designed for the fabrics being washed.
		Add only 1 or 2 additional items after washer has started.
	Fabric softener option not selected.	When using fabric softener, be sure the Fabric Softener option is selected.
Sand, pet hair, lint, etc. on load after washing	Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing.	Add Two Rinses to the selected cycle.
Load is tangling	Washer not loaded as recommended.	Load items in loose heaps evenly around the washplate.
		Reduce tangling by mixing types of load items. Use the recommended cycle for the type of items being washed.
	Wash action and/or spin speed too fast for load.	Select a cycle with a slower wash action and slower spin speed. Note that items will be wetter than when using a higher speed spin.
Not cleaning or removing stains	Wash load not completely covered in water.	Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move.
	Added more water to washer.	Do not add more water to washer. Adding water lifts the items off the washplate, resulting in less effective cleaning.
	Washer not loaded as recommended.	Load items in loose heaps evenly around the washplate.
		Add only 1 or 2 additional items after washer has started.
	Adding detergent on top of load.	Add detergent, oxi products and color-safe bleach to the bottom of the basket before adding the load items.
	Not using HE detergent or using too much HE detergent.	The suds from regular detergent can prevent washer from operating correctly.
		Use only HE detergent. Be sure to measure correctly.
		Always measure detergent and follow detergent directions based on load size and soil level.
	Not using correct cycle for fabric type.	Use a higher soil level cycle option and warmer wash temperature to improve cleaning.
		If using Express cycle (on some models), wash only a few items.
		Use Whites, Heavy Duty, or Cold Clean cycle for tough cleaning.
	Not using dispensers.	Use dispensers to avoid chlorine bleach and fabric softener staining.
		Load dispensers before starting a cycle.
		Avoid overfilling.
		Do not add products directly onto load.
	Not washing like colors together.	Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer.
Odors	Monthly maintenance not done as recommended.	Run the Clean Washer cycle after every 30 washes.
		Unload washer as soon as cycle is complete.
	Not using HE detergent or using too	Use only HE detergent. Be sure to measure correctly.
	much HE detergent.	Always follow the detergent directions.
Fabric Damage	Sharp items were in pockets during wash cycle.	Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
	Strings and straps could have tangled.	Tie all strings and straps before starting wash load.
	Items may have been damaged before washing.	Mend rips and broken threads in seams before washing.
	Fabric damage can occur if the load is tightly packed.	Load items in loose heaps evenly around washplate.
		Load items should move freely during wash to avoid damage.
		Use cycle designed for the fabrics being washed.
		Add only 1 or 2 additional items after washer has started.
	Garment care instructions may not have been followed.	Always read and follow garment manufacturer’s care label instructions.
	Liquid chlorine bleach may have been added incorrectly.	Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
		Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.
		Do not place load items on top of bleach dispenser when loading and unloading washer.
Incorrect dispenser operation	Clogged dispensers or laundry products dispensing too soon.	Do not overfill dispenser. Overfilling causes immediate dispensing.
		Always select Fabric Softener option to assure proper dispensing.
		Load dispensers before starting a cycle.
		It is normal for small amounts of water to be remain in dispenser at the end of the cycle.
		Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load.
	Liquid chlorine bleach not used in dispenser.	Use only liquid chlorine bleach in the bleach dispenser.
Single-dose laundry packet not dissolving	Adding laundry packet incorrectly.	Be sure laundry packet is added to washer basket before adding clothes. Follow the manufacturers instructions to avoid damage to your items.

Kenmore 400 washer troubleshooting

Problem	Cause/Solution
NOISE
"Clicking" noise.	• A normal sound made by the timer.
High pitch "jet engine” noise.	• A certain amount of motor whine is normal during the spin cycle.
Rattling and clanking noise.	• Foreign objects such as coins or safety pins may be in drum or pump. Stop washer and check drum. If noise continues after washer is restarted, objects may be in pump. Call your authorized servicer.
	• Belt buckles and metal fasteners are hitting wash drum. To prevent unnecessary noise and damage to drum, fasten fasteners and turn items inside out.
Squealing sound or hot rubber odor.	• Washer is overloaded. Do not overload washer. Stop washer and reduce load.
Thumping sound.	• Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues, washer is probably out of balance. Stop washer and redistribute wash load.
Vibrating noise.	• Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust leveling legs.
	• Shipping bolts and foam block have not been removed during installation.
	• Wash load unevenly distributed in drum. Stop washer and rearrange wash load.
Washer does not start.	• Electrical power cord may not be plugged in or connection may be loose. Make sure plug fits tightly in wall outlet.
	• House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. If problem is a power outage, call local electric company.
	• Water supply faucets are not turned on. Turn on water supply faucets.
	• Cycle selector is not in correct position. Move indicator clockwise slightly. Pull out knob.
	• Motor is overheated. Washer motor will stop if it becomes overheated. It will automatically restart after a cool down period of up to 30 minutes (if washer has not been manually turned off).
	• Dispenser drawer is not completely closed. Close dispenser drawer.
Washer won’t spin.	• Washer door is not completely closed. Close door completely.
	• Dispenser drawer is not completely closed. Close dispenser drawer.
	• Load is too small. Add 1 or 2 similar items to help balance the load.
Residue left in drum.	• Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing.
WATER
Water collects in bleach and fabric softener compartments.	• This is a result of the siphoning action and is part of the normal operation of the washer. Water may be removed by removing the dispenser drawer and draining water into the empty drum or sink.
Wash load too wet after spin.	• Washer is overloaded. Do not overload washer.
	• Load is too small. Add 1 or 2 similar items to help balance the load.
	• Load is out of balance. Rearrange load to allow proper spinning.
	• Drain hose is kinked. Straighten drain hose.
Water does not enter washer or it	• Water supply is not adequate in area. Check another faucet in the house.
enters slowly.	• Wait until water supply and pressure increase.
	• Water supply faucets are not completely open. Fully open hot and cold faucets.
	• Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa). Avoid running water elsewhere while washer is filling.
	• Water inlet hose^are kinked. Straighten hoses.
Warm or hot water is not hot enough.	• Hot water heater is set too low or is a distance from washer. Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120°F (49°C). Adjust water heater as necessary.
	• Hot water is being used elsewhere in the house. Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time.
Water in washer does not drain or drains slowly.	• Drain hose is kinked or clogged. Clean and straighten the drain hose.
	• Maximum standpipe height is 8' (2.4 m).
Water leaks.	• Fill hose connection is loose at faucet or washer. Check and tighten hose connections. Install rubber sealing washers provided.
	• House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.
	• Oversudsing. Use less detergent.
Incorrect wash and rinse temperatures.	• Hot and cold water hoses are connected to wrong supply faucets. Connect hot water hose to hot water faucet and cold water hose to cold water faucet.
Water is entering washer but tub does not fill.	• Drain hose standpipe is incorrect height. Standpipe must be a minimum of 23.6" (60 cm) high to prevent siphoning.

Kenmore he2, elite he3 washer troubleshooting

Problem	Check the following
• "F20" on display (Water Inlet Problem--no water or insufficient water supply)	Select STOP twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Are water faucets completely turned on? Are screens at inlet hose connection to washer clogged? Are water inlet hoses kinked? Are water inlet hoses frozen?
"F21" on display (Drain Problem)	Select STOP twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor?
"F" Variables [F01 - 34] (Electrical Problem)	Select STOP twice to cancel the cycle. Select RINSE/DRAIN & SPIN, and then select 2ND RINSE (to turn off the rinse option) if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service.
Washer won't start	Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is the washer door firmly shut? Has a cycle been selected, but START has not been selected and held for 1 second? Was the door open after completion of last cycle?
Washer won't fill, wash or rinse	Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is there power at the plug? Check electrical source or call electrician. Are the hot and cold water faucets turned on? Is the water inlet hose kinked? Are the water inlet valve screens clogged? Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn water on and check for leaks.
Washer stops	Check the following: Is the power cord plugged into a grounded 3 prong outlet? Is there power at the plug? Check electrical source or call electrician. Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are you using an extension cord? Do not use an extension cord
Washer won't drain or spin	Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor? Is your voltage low? Check electrical source or call electrician. Do not use an extension cord. Is the "SUD" routine active? Cycle will complete once extra suds are removed. Is the load balanced? A single or bulky item may cause imbalance. Add more items or redistribute the load
Washer makes noise or vibrates	Is the washer level? The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet. As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal. Are you washing items with metal snaps, buckles or zippers? You may hear metal items touching the washer drum. This is normal. Is washer installed on a sturdy and solid floor? Noise and vibration may be reduced by placing a piece of ¾" (19.1 mm) plywood underneath your washer. The plywood may extend underneath both washer and dryer to keep them at equal heights.
Water near washer	Check household plumbing for leaks
Dispensers clogged or leaking	Are the laundry products in the correct dispenser compartment? Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent. Is the detergent type separator in the correct position? Separator should be in the lowered position when using liquid detergent and in the upper position when using powdered detergent.
Washer odor	Use of non-HE detergent can cause a film residue which can result in odor. Did you leave the door open after use? This washer has a tight seal to avoid water leaks. To avoid odors leave the door open to allow the washer to dry between uses.
Load too wet	Did you use the right cycle for the load being washed? Select a cycle with a higher spin speed. Did you wash a single item or bulky items or have you overloaded the washer? A single item, bulky items, or overloading may cause imbalance. Add items or try to evenly distribute your wet laundry in the drum, and start a Drain & Spin cycle. If the laundry is still wet, take half of the load out of the washer and try again
Residue or lint on load	Did you add detergent to the dispenser? For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum. Did you sort properly? Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color. Did you overload the washer? Do not overload the washer. The washer can be fully loaded, but not tightly packed. The wash load must be balanced. Lint can be trapped in the load if overloaded. Check the following: Was paper or tissue left in pockets? Did you use enough HE detergent? Use enough detergent to remove lint and hold it in suspension. Use only HE detergent. Follow the manufacturer's instructions to determine the amount of detergent to use. Is your water colder than 60°F (15.6°C)? Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent. Are you using a low speed wash cycle? Powdered detergents may not dissolve well in a slow-speed cycle. For best results, use liquid detergent for slow-speed cycles such as Handwash/Wool and Silk/Ultra Delicate.
Stains on load	Did you add detergent to the dispenser? For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum. Did you use enough HE detergent? Use enough detergent to remove soil and hold it in suspension. Use only HE detergent. Follow the manufacturer's instructions to determine the amount of detergent to use. Is there above average iron (rust) in water? You may need to install an iron filter. Did you properly sort the load? Sort dark clothes from whites and lights. Did you unload the washer promptly? To avoid dye transfer, unload the washer as soon as it stops. Did you use a fabric softener dispensing ball? Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment. Did you use powdered detergent in a low-speed cycle? Consider using liquid detergent. Did you use Express Wash on a large load? For best results, use Express Wash for small, lightly soiled loads
Load is wrinkled	Did you unload the washer promptly? Unload the washer as soon as it stops. Did you use the right cycle for the load being washed? Use the Silk/Ultra Delicate cycle or another cycle with a low spin speed to reduce wrinkling. Did you overload the washer? The wash load must be balanced and not overloaded. Loads should tumble freely during washing.
Gray whites, dingy colors	Did you properly sort the load? Dye transfer can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights. Was the wash temperature too low? Use hot or warm washes if safe for the fabric load. Make sure your hot water system is adequate to provide a hot water wash. Did you use enough detergent, or do you have hard water? Use more detergent for washing heavy soils in cold or hard water.
Cycle too long	Did you choose the Sanitary cycle or Stain Treat option? In both cases the heater will be activated to provide maximum cleaning performance. Additional time will be added to the regular cycle to heat the water. This additional time will depend on the load size and the hot water inlet temperature. Is "SUD" shown in the display? Excessive sudsing has been detected and a suds routine has been started to reduce excessive suds. This routine will add time to the original cycle. Did the load cause imbalance? When too much imbalance occurs, an imbalance routine will start to redistribute the load. During the imbalance routine the time displayed may pause until this activity is complete, then resume with the remainder of the cycle. Did you wash a large load on the Express Cycle? The Express Cycle is designed for smaller load sizes (2-3 items) of lightly soiled garments. If larger loads are washed in this cycle, wash time will be increased. Did you wash a large load in a gentle or Delicate cycle? When using the Express wash, Handwash/Wool, or Silk/Ultra Delicate wash cycles you should use small loads. This ensures a gentle wash for your garments without increasing cycle times.
Door locked at end of wash cycle	Did all of the water drain out of the washer during the spin? Select DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain

Kenmore 80 Series washer troubleshooting

Problem	Possible cause	Solution
Won’t Drain/ Won’t Spin/ Wet Loads	Drain hose is kinked or clogged. Correct operation of neutral drain.	Straighten or unplug hose
		After a wash or rinse, the washer will drain without spinning. After draining, the spinning begins.
	Lid is open.	Close the lid.
	Drain hose is more than 96 inches above floor.	Lower drain hose
	Too much detergent - excessive sudsing.	Use less detergent.
	Wrong cycle for load being washed.	Choose a cycle with a higher spin speed
Continues to Fill/Continues to Drain/ Cycle Stuck	Drain hose is less than 39 inches above floor.	Raise the drain hose
	Drain hose fits tightly into standpipe.	Adjust drain hose for loose fit
	Drain hose taped into standpipe.	Do not seal off drain hose with tape. The drain hose needs an air gap.
Washer Makes Noise	Load is unbalanced.	Redistribute load.
	Washer is not level. Rear leveling legs not set.	Level washer. Reset rear legs
	Nuts on front feet not tight.	Tighten nuts
	Yellow shipping strap with cotter pins not completely removed.	Remove strap with cotter pins
	Floor not strong enough to support washer.	Relocate washer
	Gears engaging after drain and before spin.	This is normal.
	Upper part of agitator clicks during wash.	This is normal.
Won’t Fill/ Won’t Rinse/Won’t Agitate/ Wrong Temperature	Water inlet valve screens are plugged.	Clean screens.
	Water is turned off.	Turn on water.
	Hot and cold hoses are reversed.	Reverse hoses
	Inlet hose is kinked.	Straighten hoses.
	Timer dial is not lined up.	Turn timer knob to the right slightly and pull to start.
	Power cord not plugged in.	Plug in power cord.
Machine Stops	Power cord not plugged in.	Plug in power cord.
	No power at plug.	Check electrical source or call electrician.
	Fuse blown or circuit breaker open.	Replace fuse or reset circuit breaker.
		If problem continues, call electrician.
	Using an extension cord.	Do not use extension cords.
	Timer is not lined up.	Turn timer to the right slightly and pull to start.
	Timer knob not pulled out.	Set and pull out knob.
	Washer at pause in PERMANENT PRESS Cycle (approximately two minutes).	Allow cycle to continue
	Machine is overloaded.	Wash smaller loads.
Agitator Not Working	The top of the agitator moves only in one direction.	This is normal.
	The top of the agitator is loose.	This is normal.
Water Level Too Low/Not Completely Filling	The top of the agitator is much higher than the highest water level. This creates a perception of the washer not being full.	This is normal.
Tub is Crooked	Tub pulled forward when unloading.	Ensure tub is centered before starting washer.
	Tub moves.	This is normal.
	Unit not level.	Ensure front feet are installed and nuts are tightened. Level washer. Reset rear legs
Lint on Load	Improper sorting.	Sort lint givers from lint takers and by color.
	Overloading.	Lint can be trapped in load if overloaded. Wash smaller loads.
	Paper or tissue in pockets.	Clean out pockets before washing.
	Not enough detergent.	Use enough detergent to hold lint in water.
	Detergent not dissolving.	Use Automatic Temperature Control (ATC). ATC ensures wash water temperature will be warmer than 70?F.
	Water temperatures lower than 60? F.
Tearing	Overloading. Improper use of washer	Loads should move freely during wash. Wash smaller loads.
	Improper use of chlorine bleach. Undiluted bleach will damage fabrics.	Do not pour chlorine bleach directly on load. Wipe up bleach spills.
	Scarp items not removed from pockets; fasteners not fastened.	Clean out pockets before washing. Zip zippers before washing.
	Items damaged before washing.	Mend rips and broken threads in seams before washing.
Stains on Load	Improper use of fabric softener in washer or dryer.	Dilute fabric softener and add to deep rinse only.
	Iron in water (rust).	Install an iron filter.
	Under use of detergent causing soil to be redeposit.	Use enough detergent to remove soil and hold it in suspension.
	Dye transfer due to not sorting loads properly.	Sort dark clothing from whites and lights.
	Dye transfer due to not unloading washer promptly.	Unload the washer as soon as it stops.
Load is Wrinkled	Not removing load promptly.	Unload the washer as soon as it stops.
	Wrong cycle for fabrics being washed.	Use cold rinses and cycles with slow spin speeds to reduce wrinkling.
	Overloading.	Loads should move freely during wash. Wash smaller loads.
	Wash water not warm enough to relax wrinkles. Using warm rinses.	Use Automatic Temperature Control (ATC). If safe for fabric, use warm or hot wash water. Use cold rinse water.
	Hoses reversed.	Reverse hoses
Load is Tangled/ Twisted	Overloading.	Loads should move freely during wash. Wash smaller loads.
	Clothes wrapped around agitator.	Do not wrap items around agitator when loading washer.
Clogged Dispensers/Bleach	Not diluting softener.	Dilute fabric softener in dispenser.
	Use of color-safe bleach in chlorine bleach dispenser.	Add cocker-safe bleach directly to the
Leaking/ Bleach on Wrong Loads		basket. Do not use chlorine bleach dispenser.
	Improper use of chlorine bleach.	Always measure bleach before adding to the dispenser. Carefully pour into the dispenser. Wipe up bleach spills.

Kenmore Model 417 washer troubleshooting

PROBLEM	POSSIBLE CAUSES	SOLUTIONS	PREVENTIVE MEASURES
Blue stains	• Undiluted liquid detergent or fabric softener dispensed directly onto fabric.	• If caused by detergent, mix 1 cup (240 ml) white vinegar with 1 quart (.95 L) water in a plastic container. Soak item 1 hour. Rinse.	• Avoid overfilling detergent and fabric softener compartments of dispenser.
		• If caused by fabric softener, rub stains with bar soap. Wash.
Discoloration, graying	• Not enough detergent.	• Rewash with correct amount of detergent and hottest water safe for fabric.	• Sort items by soil level and color.
	• Wash water temperature too low.	• Add bleach safe for fabric.	• Use correct amount of detergent, hot- test water and bleach safe for fabric.
	• Incorrect sorting.
Greasy, oily stains	• Not enough detergent.	• Treat with prewash stain remover or liquid detergent.	• Use correct amount of detergent and hottest water safe for fabric.
	• Undiluted liquid fabric softener poured directly on fabric.	• Increase detergent and water temperature. Rewash.	• Do not pour liquid fabric softener directly on fabric.
		• Rub fabric softener stains with bar soap.
Holes, tears, or snags	• Incorrect use of chlorine bleach.	• May be irreversible if rips, tears and seams cannot be mended.	• Never pour chlorine bleach directly on fabric.
	• Unfastened zippers, hooks, buckles.		• Check condition of items before washing.
	• Rips, tears and broken threads.
	• Overloading the washer.
	• Degradation of fabric.
Lint	• Incorrect sorting.	• Reduce load size. Rewash using correct water temperature, water level, and amount of detergent.
	• Tissues left in pocket.	• Add nonprecipitating water conditioner to wash water to remove detergent residue.	• Do not overload washer.
	• Overloading the washer.	• Add liquid fabric softener to final rinse.	• Use correct temperature and amount of detergent, water and wash time.
	• Not enough detergent.	• Dry load in dryer.
	• Undissolved detergent has left a residue resembling lint.	• Remove lint with lint brush or roller.
	• Static cling is attracting lint.
	• Load washed too long.
Pilling (Fibers ball up and cling to fabric.)	• Pilling is normal with synthetic and permanent press fabrics. This is due to abrasion from normal wear.	• Use a lint brush or shaver to remove pills.	• Use fabric softener in the washer to lubricate fibers.
			• When ironing, use spray starch or fabric finish on collars and cuffs.
			• Turn items inside out to reduce abrasion.
Residue or powder on dark items; Stiff, harsh fabrics.	• Undissolved detergent.	• Rewash load.	• Increase water temperature using hot- test water safe for fabric.
	• Some granular detergents can combine with hard water minerals to form a residue.		• Do not overload washer.
	• Overloading the washer.		• Use liquid detergent or use nonprecipitating water conditioner with powder detergent.
Unexpected washing results of large items	• Poor movement of large items during wash action	• Rearrange load and rewash	• Add items one at a time, each tightly bunched into its own “ball” to allow beneficial item interaction.
	• Large items loaded incorrectly in a flat fashion		• Avoid loading items in a flat, laid-out fashion.
Wrinkling	• Overloading the washer.	• Reduce load size.	• Do not overload washer.
	• Incorrect wash cycle for wash load.	• Rinse in cold water with liquid fabric softener using the casual or delicate cycle.	• Remove items from washer as soon as cycle is completed.
			• Use liquid fabric softener.
Yellow buildup of body soil on synthetic fabrics	• Agitation time too short.	• Soak in detergent booster or product containing enzymes.	• Select correct wash cycle.
	• Wash water temperature too low.	• Wash in hottest water safe for fabric using casual cycle.	• Use correct amount of detergent.
	• Not enough detergent.	• Increase detergent.	• Wash synthetics frequently using hot or warm water.
		• Add bleach safe for fabric or treat with color remover.
Yellow or brown rust stains	• Iron or manganese in water supply, water pipes, or water heater.	• To restore discolored load of whites, use rust remover safe for fabric.	• Use nonprecipitating water softener.
		• Do not use chlorine bleach to remove rust stains. It may intensify discoloration.	• Before washing, run hot water for a few minutes to clear lines.
			• Drain water heater occasionally.
			• For an ongoing problem, install an iron filter in your water supply system.

Kenmore Ultra Fabric Care washer troubleshooting

Problem	Possible Cause	Solutions
Rattling and clanking noise	Foreign objects, such as keys, coins, or safety pins, may be in tub or pump.	Stop washer, check tub and drain filter for foreign objects. If noise continues after washer is restarted, call for service.
Thumping sound	Heavy wash loads may produce a thumping sound. Washer load may be out of balance.	This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load.
		Pause the cycle and redistribute the load after the lid unlocks.
Vibrating noise	Packaging materials were not removed. Wash load may be unevenly distributed in the tub Not all leveling feet are resting firmly and evenly on the floor. Floor not rigid enough.
		Pause the cycle and redistribute the load after the lid un- locks.
		Make sure that the floor is solid and does not flex.
Water leaking	Inlet hose connection is loose at faucet or washer.	Check hoses for leaks, cracks and splits.
	House drain pipes are clogged.	Check and tighten hose connections.
	Drain hose has come out of drain or is not inserted far enough.	The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain. Contact a plumber to repair drain pipe.
	A large item such as a pillow or blanket is above the top of the tub.	Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 1-2 inches past the flange.
		Use the BULKY/BEDDING cycle for large or bulky items Use extra care and never wash more than half a load of items that float such as pillows.
		Stop the washer and check the load. Make sure the load does not crest above the top edge of the tub.
Wrinkling	Washer not unloaded promptly.	Always remove items from the washer as soon as the cycle is complete.
	Washer overloaded.	The washer can be fully loaded, but the tub should not be tightly packed with items. The lid of the washer should close easily.
	Hot and cold water inlet hoses are reversed.	Hot water rinse can set wrinkles in garments. Check the inlet hose connections
Excessive sudsing	Too much detergent or incorrect detergent.	HE detergents are formulated specifically for High-Efficiency washers and contain suds-reducing agents. Only use detergent with the High- Efficiencv (HE) logo.
Staining	Bleach or softener dispensed too soon.	Dispenser compartment is overfilled causing bleach or softener to dispense immediately. ALWAYS measure bleach to prevent overfilling - one cup maximum.
	Bleach or softener was added directly to the wash load in the tub.	Dispenser drawer closed too quickly causing softener to dispense immediately.
	Washer was not unloaded promptly. Clothes were not properly sorted.	Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle.
		Always remove items from the washer as soon as possible after the cycle is complete.
		Always wash dark colors separately from light colors and whites to prevent discoloration.
		Never wash heavily soiled items washed with lightly soiled items.
Washer will not turn ON NOTE: If the washer stopped during a cycle due to a loss of power, the washer will resume the cycle where it stopped when the power is restored.	Power cord is not properly plugged in.	Make sure that the plug is plugged securely into a grounded, 3-prong, 120-vAC, 60-Hz outlet.
	House fuse is blown, circuit breaker has tripped, or power outage has occurred.	Reset circuit breaker or replace fuse. Do not in- crease fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
	House fuse is blown, circuit breaker has tripped, due to multiple appliances on one outlet.	Reset circuit breaker or replace fuse. If more than one appliance is connected to the outlet, call an electrician to have an additional circuit installed.
Wash cycle time is longer than usual	The washer automatically adjusts the wash time for the amount of laundry, water pressure and other operating conditions.	This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. The time remaining shown in the display is only an estimate. Actual time may vary.
Musty or mildewy odor in washer	Incorrect or too much detergent has been used.	Use only High-Efficiency (HE) detergent in accordance with the manufacturers instructions.
	Inside of tub was not cleaned properly.	Run the CLEAN WASHER cycle regularly.
Water leaks	Oversudsing of detergent.	Oversudsing may create leaks, and may be caused by the type and amount of detergent used. High-Efficiency detergent is the only detergent recommended. Make sure that detergent and any additives are put into the correct dispenser compartments.