Established in January 1947, today LG is a holding company that works all around the world through over 30 smaller companies.
If your clothes dryer won’t work, you may be tempted to call for service head on. However, in many cases you may be able to resolve the issue yourself using the LG dryer repair guide from the tables below. They were made especially for DIY clothes dryer repair.
LG DLEX5101W dryer troubleshooting
LG DLEX5170 Series dryer troubleshooting
LG RC8001 dryer troubleshooting
LG RC9011 Series dryer troubleshooting
LG TD-V10020 dryer troubleshooting
LG DLEX5101W dryer troubleshooting
| PROBLEM | POSSIBLE CAUSES | SOLUTIONS |
|---|---|---|
| ADD WATER indicator light is on during the drying cycle | • Water supply error. | • Check steam feeder drawer: |
| (1) Make sure steam feeder is filled with water to MAX line. | ||
| (2) Make sure steam feeder is seated properly and drawer is fully closed. | ||
| (3) Turn the dryer off then restart the Steam cycle. | ||
| • Do not use distilled water; the water level sensor in steam generator will not work. | ||
| • Pump not working. Unplug dryer and call for service. | ||
| Water drips from orifice when Steam Cycle starts. | • This is normal. | • This is steam condensation. The dripping water will stop after a short time. |
| Steam doesn’t generate but no error code is shown. | • Water level error. | • Unplug dryer and call for service. |
| Garments still wrinkled after STEAM FRESH™. | • Too many or to different types of garments in dryer. | • Small loads of 1 to 5 items work best. |
| • Load fewer garments. Load similar-type garments. | ||
| There are no creases left on garment after STEAM FRESH™. | • The function of this cycle is to remove wrinkles from fabric. | • Use an iron to make creases. |
| Garments have static after REDUCE STATIC. | • This is normal. | • Depends on individual moisture level in skin. |
| Garments are too damp or too dry after REDUCE STATIC. | • Correct drying options not selected. | • Select load weight manually before starting REDUCE STATIC option. |
| Garments are not uniformly damp after EASY IRON. | • This is normal. | • Depends on the amount or type of garments. |
| Water drips from door during Steam Cycle. | • This is steam condensation on door surface. | |
| Steam is not visible during Steam Cycle. | • Steam vapor is difficult to see when the door is closed. | |
| Drum does not turn during Steam Cycle. | • The drum is turned off so that the steam vapor remains in the drum. | |
| Cannot see steam vapor at the beginning of cycle. | • Steam is released at different stages of the cycle for each option. | |
| The display shows BULKY LOAD. | • MORE TIME button pressed. | • Pressing the MORE TIME button several times will set the cycle for a large load such as a comforter. |
| Odors remain in clothing after STEAM FRESH™. | • STEAM FRESH™ did not remove odor completely. | • Fabrics containing strong odors should be washed in a normal cycle. |
LG DLEX5170 Series dryer troubleshooting
| Problem | Possible Causes | Solutions |
|---|---|---|
| Dryer will not turn on | • Power cord is not properly plugged in. | • Make sure that the plug is plugged securely into a grounded outlet matching the dryer's rating plate. |
| • House fuse is blown, circuit breaker has tripped, or power outage has occurred. | • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. | |
| Dryer does not heat | • House fuse is blown, circuit breaker has tripped, or power outage has occurred. | • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. |
| • Gas supply or service turned off (gas models only). | • Confirm that the house gas shutoff and the dryer gas shutoff are both fully open. | |
| Greasy or dirty spots on clothes | • Fabric softener used incorrectly. | • Confirm and follow the instructions provided with your fabric softener. |
| • Clean and dirty clothes being dried together. | • Make sure to use your dryer to dry only clean items, because dirty items can soil clean clothes placed in the same or subsequent loads. | |
| • Clean and dirty clothes being dried together. | • Stains on dried clothes are actually stains that weren't removed during the washing process. Make sure that clothes are being completely cleaned according to the instructions for your washer and detergent. | |
| Display shows error code tE1 ortE2 | • Thermistor is malfunctioning. | • Turn off the dryer and call for service. |
| Lint on clothes | • Lint filter not cleaned properly. | • Make sure the lint filter is cleaned before every load. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle. |
| • Laundry not sorted properly. | • Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried separately from clothes that are lint trappers (i.e., a pair of black linen pants). | |
| • Dryer is overloaded. | • Divide larger loads into smaller loads for drying. | |
| • Tissue, paper, etc., left in pockets. | • Check pockets thoroughly before washing and drying clothes. | |
| Excess static in clothes after drying | • Fabric softener not used or used incorrectly. | • Use a fabric softener to reduce static electricity correctly. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product. |
| • Clothes dried too long (overdried). | • Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time, or use SENSOR DRY cycles. | |
| • Drying synthetics, permanent press, or synthetic blends. | • These materials can cause static buildup. Try using a fabric softener. | |
| Drying time is not consistent | • Heat settings, load size, or dampness of clothing is not consistent. | • The drying time for a load will vary depending on the heat setting, the type of heat used (electric, natural, or LP gas), the size of the load, the type of fabrics, the wetness of the clothes, and the condition of the exhaust ducts and lint filter. |
| Clothes take too long to dry | • Load is not properly sorted. | • Separate heavy items from lightweight items. Larger and heavier items take longer to dry. |
| • Large load of heavy fabrics. | • Heavy fabrics take longer to dry because they tend to retain more moisture. | |
| • Dryer controls are not set properly. | To help reduce and maintain more consistent drying times for large and heavy fabrics, separate these items into smaller loads of a consistent size. | |
| • Lint filter needs to be cleaned. | • Use the appropriate control settings for the type of load you are drying. | |
| • Exhaust ducts blocked, dirty, or duct run is too long. | • Make sure the lint filter is cleaned before every load. | |
| • House fuse is blown, circuit breaker has tripped, or power outage has occurred. | With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle. | |
| • Dryer is overloaded. | • Confirm that the exhaust ductwork is properly configured and free of debris, lint, and obstructions. | |
| • Dryer is underloaded. | Make sure that outside wall dampers can open properly and are not blocked, jammed, or damaged. | |
| • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. | ||
| • Divide larger loads into smaller loads for drying. | ||
| • If you are drying a very small load, add a few extra items to ensure proper tumbling action. | ||
| Clothes are wrinkled | • Clothes dried too long (overdried). | • Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time, and remove items while they still retain a slight amount of moisture. |
| • Clothes left in dryer too long after cycle ends. | • Remove items from the dryer immediately at the end of the cycle. Use the WRINKLE CARE option to continue tumbling clothes at the end of the cycle, for up to 3 hours. | |
| Clothes are shrinking | • Garment care instructions are not being followed. | • To avoid shrinkage, please carefully follow the fabric care instructions for your garment, because some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer. Use a low or no heat setting and/or the RACK DRY option. |
| ADD WATER indicator light is on during the drying cycle and beep | • Water supply error. | • Check steam feeder drawer: (1) Make sure steam feeder is filled with water to MAX line. (2) Make sure steam feeder is seated properly and drawer is fully closed. (3) Turn the dryer off then restart the Steam cycle. • Do not use distilled water; the water level sensor in steam generator will not work. • Pump not working. Unplug dryer and call for service. |
| Water drips from nozzle when Steam Cycle starts. | • This is normal. | • This is steam condensation.The dripping water will stop after a short time. |
LG RC8001 dryer troubleshooting
| Questions | What to do |
|---|---|
| Dryer doesn't work | 1. Check dryer is plugged in. |
| 2. Check "Start" button is pressed. | |
| 3. Check door is properly closed. | |
| 4. Check Room temperature is below 5°C. | |
| 5. Check a fuse is not blown or the circuit breaker is tripped and replace them. (Caution : electric dryers generally use two fuses or breakers) After emptying the water container and Cleaning filter during operation, you must press Start button, then the dryer operates again. | |
| It takes a long time to dry | 1. Filter should be cleaned after each load. |
| 2. Check water container is emptied. | |
| 3. Check cleanness of condenser. | |
| 4. Check to select correct program setting for fabric type. | |
| 5. Check air ventilation grille or rear vents of the dryer to be obstructed. | |
| 6. Check the clothes is "excessively wet". | |
| 7. Check correct program selected. | |
| 8. Check dryer is overloaded. | |
| "Clean Filter" lamp flashes | 1. Check filter is cleaned. |
| 2. Check condenser unit is clogged. | |
| Clothes have lots of lints | 1. Check lint filter is empty. |
| 2. Check dryer has only clean items. | |
| 3. Check laundry is properly sorted in the drum. | |
| 4. Check laundry is overloaded. | |
| 5. Check there is any paper, tissue,or similar item in the pockets of laundry. | |
| The drying time is not consistent | The drying time for a load will vary depending on the heat setting, the size of the load, the type of fabrics, the wetness of the clothes and the condition of the lint filter. |
| Water is leaking | Check the door and sealing cover is dirty and damaged. |
| The clothes are wrinkled | Check the laundry is overloaded. Try a shorter drying time and remove items while they still retain a slight amount moisture. |
| The clothes shrinked | To avoid shrinkage, please carefully follow the care and use instructions for your garment, because some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer. |
LG RC9011 Series dryer troubleshooting
| Pressing the “START/PAUSE” button | CHECKING ACTION | DISPLAY | CHECKING POINTS | |
|---|---|---|---|---|
| None | Electric control | 1A:EU 1b:EU | Check all leds for operation. | All the LED's on with buzzer. |
| Once | Motor | 70-240 Measured Moisture Value | Motor run counterclockwise. Displays Moisture Sensor Operation: If moisture sensor is contacted with damp cloth. The display number is below 180, in normal condition. | Course LED's on. |
| Twice | Motor | 70-240 Measured Moisture Value | Motor run clockwise. Displays Moisture Sensor Operation: If moisture sensor is contacted with damp cloth. The display number is below 180, in normal condition. | Only option Button LED's on. |
| 3 times | Motor + Heater 1 | Current temperature | Motor run clockwise. Heater run(Display the temperature of low temperature themistor located under door.) | LED's of Gentle and Quick option glitter. |
| 4 times | Motor+Heater 1 +Heater 2 | Current | Motor run clockwise. Heater run(Display the temperature of high temperature thermistor located in heater assembly.) | LED's of Time Delay, Favorite, Anti-crease and Buzzer options glitter. |
| temperature | ||||
| 5 times | Motor off + Heater off Pump on | Water level in sump | Pump run | All the LED's of Sub- Jog dial (Drying Level) glitter. |
| 6 times | Motor | 70-240 Measured Moisture Value | Motor run clockwise. Displays Moisture Sensor Operation: If moisture sensor is contacted with damp cloth. The display number is below 180, in normal condition. | All the LED's on. |
| 7 times | Motor off | 0 | All the LED's on / Off. | |
| 8 times | Control Off | Auto Off |
LG TD-V10020 dryer troubleshooting
| Question | What to Do |
|---|---|
| • Is the dryer plugged in? | Confirm that the dryer’s plug is securely and completely pushed into the laundry room’s power outlet |
| • Is the fuse blown, or is the circuit breaker tripped? | Check your home’s or laundry room’s fuse box/circuit breaker box and replace the fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally use two fuses or breakers.) |
| • Is the fuse blown, or is the circuit breaker tripped? | If the fuse is blown or the circuit breaker tripped, the dryer might tumble but not heat. Check your home’s or laundry room’s fuse box / circuit breaker box and replace the fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally use two fuses or breakers.) |
| • Is the gas supply or service blocked or off? | Confirm that the house gas shutoff and the dryer gas shutoff are both fully open. |
| • Did you follow the instructions on your fabric softener product? | Confirm and follow the instructions provided with your fabric softener product. |
| • Are you drying clean and dirty clothes together? | Make sure to use your dryer to dry only clean items, because dirty items can soil clean clothes placed in the same load or later placed in the dryer drum. |
| • Were your clothes entirely clean? | Stains on dried clothes are actually stains that weren’t cleansed during the washing process. Please review and confirm that you are following your washing instructions and that the clothes are being completely cleaned. |
| • Is the dryer plugged in? | Confirm that the dryer’s plug is securely and completely pushed into the laundry room’s power outlet |
| • Is the fuse blown, or is the circuit breaker tripped? | Check your home’s or laundry room’s fuse box/circuit breaker box and replace the fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally use two fuses or breakers.) |
| • Is the fuse blown, or is the circuit breaker tripped? | If the fuse is blown or the circuit breaker tripped, the dryer might tumble but not heat. Check your home’s or laundry room’s fuse box / circuit breaker box and replace the fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally use two fuses or breakers.) |
| • Is the gas supply or service blocked or off? | Confirm that the house gas shutoff and the dryer gas shutoff are both fully open. |
| • Did you follow the instructions on your fabric softener product? | Confirm and follow the instructions provided with your fabric softener product. |
| • Are you drying clean and dirty clothes together? | Make sure to use your dryer to dry only clean items, because dirty items can soil clean clothes placed in the same load or later placed in the dryer drum. |
| • Were your clothes entirely clean? | Stains on dried clothes are actually stains that weren’t cleansed during the washing process. Please review and confirm that you are following your washing instructions and that the clothes are being completely cleaned. |
| • Did you properly sort your loads of laundry? | Separate heavy weight items from light weight items when creating loads. |
| • Are you drying large loads of heavy fabrics? | Heavy fabrics take longer to dry because they tend to retain more moisture. To help reduce and maintain more consistent drying times for large and heavy fabrics, separate these items into smaller loads of a consistent size. |
| • Are the dryer controls properly set? | Use the appropriate control settings for the type of load you are drying. |
| • Is the lint filter clean before each new load of laundry? | Please confirm that the lint filter is clean prior to each new load of laundry. |
| • Are the exhaust ducts clear and properly configured? | Venting ductwork is properly not configured. Confirm that the venting is free of obstructions. Confirm that the outside wall dampers are moving freely, that the dampers are not pushed in, and that nothing has been set against the dampers. |
| • Is the fuse blown, or is the circuit breaker tripped? | Check your home’s or laundry room’s fuse box/circuit breaker box and replace the fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally use two fuses or breakers.) |
| • Did you overload your dryer? | Divide your larger load into a number of smaller loads. |
| • Did you under load your dryer? | If you are only drying a handful of items, add a few extra pieces to help ensure proper tumbling action. |
| • Are you over drying your laundry? | Over drying a load of laundry can lead to wrinkled clothes. Try a shorter drying time, and remove items while they still retain a slight amount of moisture. |
| • Are you removing your laundry from the dryer soon after the drying cycle is complete? | Remove your laundry from the dryer after the drying cycle ends and either hang or fold the items. |
| • Are you following the care instructions for your garment? | To avoid shrinkage, please carefully follow the care and use instructions for your garment, because some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer. |