Kenmore appliances are rather reliable and long lasting. However, even if a brand enjoys a reputation for quality, it still can give you some problems. If something goes wrong, our list of Kenmore washer error codes will be of great help to you. Most likely, you will have your machine back to work in a very short time.
It is important to understand, that in addition to basic Kenmore washer error codes, that work for all the appliances by this brand, there are also a number of fault codes, specific to certain models:
1. Kenmore Elite washer error codes give you a chance to diagnose the problem with any washing machine from the Kenmore Elite range.
2. Kenmore front load washer error codes listed below include both the most common and comparatively rare fault codes.
3. The list for Kenmore Elite Oasis washer error codes explains what the error codes that you see mean and offer the solutions to fix them yourself.
Communication of failure codes will be displayed on the washer console by all cycle lights flashing and standing status lights.
Kenmore basic washer error codes
Kenmore Duet washer error codes
Kenmore Oasis HE 110.2706, Oasis HE 110.2707, Oasis HE 110.2708, Oasis HE 110.2709 washer error codes
Kenmore 110.4646, 110.4647 washer error codes
Kenmore Automatic washers with Calypso error codes
Kenmore basic washer error codes
| DISPLAY | EXPLANATION | RECOMMENDED PROCEDURE |
|---|---|---|
| F01 | EEPROM ERROR A communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU occurred. | Possible Causes/Procedure A power glitch may cause this error. – Unplug washer or disconnect power for two minutes. – Verify CCU operation by running a Diagnostic Test or any cycle. |
| PUMP DRIVE ERROR The pump driver fails to activate | Possible Causes/Procedure Replace CCU board |
|
| MAIN RELAYS ERROR One of the main relays is not working properly | Possible Causes/Procedure The relay might be soldered or always open. – Replace CCU board |
|
| F11 (error solution F11) | MOTOR CONTROL UNIT ERROR The Motor Control Unit has internal failure; repeating under or over voltage, or over current conditions. If failure occurs during high-speed spin the door unlocks after 3 minutes | Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU). Check the motor and do a continuity test. 3. Plug in washer or reconnect power. 4. Check the MCU by looking for operations of the drive motor. 5. Check the drive motor for powered rotations. 6. Replace MCU board. |
| F20 (error solution F20) | NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED The pressure switch is not tripped after 6 minutes | Possible Causes/Procedure If there is no water in the unit: – Make sure that both valves at the water source(s) are turned on all the way. – Check for plugged or kinked inlet hoses or plugged screens in the inlet valves. – Verify inlet valve operation. If there is water in the unit: – Verify drain pump operation. – Verify that the pressure switch hose is in good condition and properly connected to tub and pressure switch. 1. Verify there is not a siphon problem. 2. Press PAUSE/CANCEL twice to clear the display. The machine will drain for 3 minutes before unlocking the door. 3. Unplug washer or disconnect power. 4. Verify wire harness connections to inlet valves, pressure switch, drain pump and Central Control Unit (CCU). 5. Check all hoses for possible leaks. 6. Plug in washer or reconnect power 7. Verify pressure switch operation. 8. Verify CCU operation by running a Diagnostic Test or any cycle. |
| F21 (error solution F21) | LONG DRAIN If the drain time exceeds 8 minutes the water valves turn off. NOTES: After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed. Press PAUSE/CANCEL two times to clear the display.Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check the water temperature sensor and connection to it. 3. Check resistance of heating element, if present on this model. (abnormal = infinity) | Possible Causes/Procedure 1. Check the drain hose and make sure it is not plugged or kinked. 2. Unplug washer or disconnect power. 3. Check the electrical connections at the pump and make sure the pump is running. 4. Check the drain pump filter for foreign objects. 5. Plug in washer or reconnect power. 6. If the above does not correct the problem, go to step 7. 7. Unplug washer or disconnect power. 8. Replace the pump. |
| F22 | DOOR LOCK ERROR After 6 failed attempts to lock the door | Possible Causes/Procedure Door lock mechanism is broken or removed from door. Door switch/lock unit failure. 1. Unplug washer or disconnect power. 2. Check door switch/lock unit. 3. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU) |
| F23 | HEATER FAILURE If the temperature increase during the first 40 minutes is less than 86°F (30°C) | Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check connection to water heater. 3. Check resistance of heating element, if present on this model. (abnormal = infinity) 4. Check the water temperature sensor and connection to it. |
| F24 (error solution F24) | WATER TEMPERATURE SENSOR ERROR If the water temperature sensor (NTC) value is out of range (23°F to 217°F [-5°C to 103°C]) during the water-heating step of the WASH cycle. | Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check the water temperature sensor and connection to it. 3. Check resistance of heating element, if present on this model. (abnormal = infinity) |
| F25 (error solution F25) | DRIVE MOTOR TACHOMETER ERROR If the control is unable to properly detect motor speed, the machine shuts down. If a failure occurs during high-speed spin, the door unlocks after 3 minutes | Possible Causes/Procedure 1. Verify the shipping system including shipping bolts, spacers and cables are removed. 2. Unplug washer or disconnect power. 3. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU). 4. Plug in washer or reconnect power. 5. Check the MCU by looking for operations of the drive motor. 6. Check the drive motor for powered rotations |
| F26 | DOOR SWITCH ERROR If the door has not been opened for 3 consecutive cycles or the door switch is open while the door is locked for more than 5 seconds | Possible Causes/Procedure Door not opened during 3 consecutive cycles. 1. Open and close the door. 2. Verify CCU operation by running a Diagnostic Test or any cycle. Door switch open while door is locked. 1. Push the door and check if it is completely closed. 2. Verify CCU operation by running a Diagnostic Test or any cycle |
| F27 | OVERFLOW CONDITION If the overflow contact on the pressure switch is closed for more than 60 seconds, an Overflow Condition occurs. In an overflow condition, the door remains locked and the drain pump runs constantly, even if PAUSE/CANCEL is pressed twice and the display is cleared. Turn off hot and cold water faucets and unplug the unit before servicing | Possible Causes/Procedure 1. Check the drain hose and make sure it is not plugged or kinked. 2. Unplug washer or disconnect power. 3. Check wire harness connections to the drain pump, pressure switch, water inlet value, and Central Control Unit (CCU). 4. Check/clean drain pump filter of foreign objects. 5. Check for drain pump failure. 6. Check the inlet valve for proper shut off. 7. Check the pressure switch for proper operation |
| F28 (error solution F28) | SERIAL COMMUNICATION ERROR The communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly | Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU). – Check connections of the CCU board within the housing. – Make sure all grounding switches are engaged. 3. Check the drive system for any worn or failed components. 4. Plug in washer or reconnect power. 5. Verify CCU operation by running a Diagnostic Test or any cycle. 6. Check the MCU by looking for operations of the drive motor. 7. Check the drive motor for powered rotations. 8. Check that the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing the MCU connectors. |
| F29 | DOOR UNLOCK ERROR If the door unlock has failed 6 times | Possible Causes/Procedure Door lock mechanism is broken. Door switch/lock unit failure. 1. Check door switch/lock unit for foreign objects. 2. Unplug washer or disconnect power. 3. Check wire harness connections to the door switch/lock unit and Central Control Unit (CCU). NOTE: The door switch/lock unit can be manually unlocked. |
| F30 (error solution F30) | DISPENSER SYSTEM ERROR When the dispenser motor cannot be driven to its proper position | Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check mechanical linkage from dispenser motor to the top of the dispenser. 3. Check wire harness connections to the dispenser motor and Central Control Unit (CCU). 4. Check dispenser motor for powered rotations |
| F31 | MCU FAILURE If the heat sink gets too hot, the Motor Control Unit (MCU) will stop the motor, the MCU will communicate this failure to the Central Control Unit (CCU), then the CCU will reset the MCU. If the condition continues four times, the F31 code will show | Possible Causes/Procedure 1. Check for proper installation, verify the unit is not located near a source of heat and has proper ventilation. 2. Unplug washer or disconnect power. 3. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU). 4. Check the drive system for any worn or failed components. 5. Plug in washer or reconnect power. 6. Check the MCU by looking for operations of the drive motor. 7. Check the drive motor for powered rotations |
| F33 (error solution F33) | PUMP DRIVE SYSTEM ERROR When the connection between pump and the Central Control Unit (CCU) is lost | Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check wire harness connections to the pump and Central Control Unit (CCU). 3. Plug in washer or reconnect power. 4. Verify CCU operation by running a Diagnostic Test or any cycle. |
| rL | LOAD INSIDE DRUM DURING CLEANING WASHER CYCLE If at the start of the CLEANING WASHER cycle a load is detected inside the drum. NOTE: Detects by weight. | Possible Causes/Procedure Remove clothes from drum and start the cycle again |
| Sd | SUDS LOCK (OVERDOSE OF DETERGENT DETECTED DURING THE WASH CYCLE) If suds are detected continuously by the pressure switch during the drain or spin phases, the washer will fill 4 liters of water and during 5 minutes the unit will rest without tumbling, the water will be drained and it will try to spin or drain again | Possible Causes/Procedure If too much detergent was used: – Run the unit through a RINSE/SPIN cycle. – Run a NORMAL cycle without adding any detergent. This should clear the unit of the excess detergent. 1. Check the drain hose and make sure it is not plugged or kinked. 2. Unplug washer or disconnect power. 3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU). 4. Check/clean drain pump filter of foreign objects. 5. Plug in washer or reconnect power. 6. Check drain pump. 7. Check the pressure switch. 8. Verify CCU operation by running a Diagnostic Test or any cycle. |
Kenmore Duet washer error codes
Kenmore was founded in 1927. Today this brand sells a wide range of kitchen and laundry appliances than can be bought in stores belonging to Sears Holdings Corporation. The appliances are manufactured by several companies, including Whirlpool, Panasonic, LG, and Electrolux.
The first ever appliance sold by Kenmore was a washer. It appeared on the market in 1927. Today the brand’s lineup consists of most popular types of washing machines, including front-load and top-load ones. It is among the industry leaders. Many Kenmore washers are capable of doing laundry loads in less time than appliances produced by other brands.
Some models do not have the display to show the failure codes. They use the status lights on the touchpad/LED
| Failure Codes | Duet Sport Status LEDs | Duet Sport Ht Status LEDs |
|---|---|---|
| F/01 | Add a Garment | Add a Garment |
| F/11 (error solution F/11) | Add a Garment, Wash, Spin | Add a Garment, Soak/Prewash, Rinse |
| F/20 (error solution F/20) | Rinse, Cycle Complete | Wash, Spin |
| F/21 (error solution F/21) | Add a Garment, Rinse, Cycle Complete | Add a Garment, Wash, Spin |
| F/22 | Wash, Rinse, Cycle Complete | Soak/Prewash, Wash, Spin |
| F/23 | Add a Garment, Wash, Rinse, Cycle Complete | Add a Garment, Soak/Prewash, Wash, Spin |
| F24 (error solution F/24) | Spin, Cycle Complete | Rinse, Spin |
| F25 (error solution F/25) | Add a Garment, Spin, Cycle Complete | Add a Garment, Rinse, Spin |
| F/26 | Wash, Spin, Cycle Complete | Soak/Prewash, Rinse, Spin |
| F/27 | Add a Garment, Wash, Spin, Cycle Complete | Add a Garment, Soak/Prewash, Rinse, Spin |
| F/28 (error solution F/28) | Rinse, Spin, Cycle Complete | Wash, Rinse, Spin |
| F/29 | Add a Garment, Rinse, Spin, Cycle Complete | Add a Garment, Wash, Rinse, Spin |
| F/30 (error solution F/30) | Wash, Rinse, Spin, Cycle Complete | Soak/Prewash, Wash, Rinse, Spin |
| F/31 | Add a Garment, Wash, Rinse, Spin, Cycle Complete | Add a Garment, Soak/Prewash, Wash, Rinse, Spin |
| F/33 (error solution F/33) | Add a Garment | Add a Garment, Cycle Complete |
| rL | Wash | Soak/Prewash, Cycle Complete |
Kenmore Oasis HE 110.2706, Oasis HE 110.2707, Oasis HE 110.2708, Oasis HE 110.2709 washer error codes
Washing machines Kenmore Oasis HE 110.2706, Oasis HE 110.2707, Oasis HE 110.2708, Oasis HE 110.2709 are top-loading ones. These washers are provided with such extremely useful options as “Save energy plus”, “2nd Rinse”, “Stain treat”, “Auto Soak/Prewash” and, of course, “Cycle signal volume”.
| CODES | SOLUTION |
|---|---|
| LF (error solution LF) (Washer is taking too long to fill) | Check the following: Are the water inlet hoses kinked or clogged? Are the water inlet valve screens clear? Press STOP to clear display. |
| Ld (error solution Ld) (Washer is taking too long to drain water from the wash tub) | |
| "uL" (Unbalanced Load) | If the load is unbalanced, the washer will display this code while running an imbalanced load correction routine at the end of the wash cycle and before the final spin. If the code remains and the wash cycle dial is flashing after the recovery routine has stopped, open lid and redistribute the load. Close lid and press START. |
| "oL" (Over Load) | Is the washer overloaded? The washer has attempted to fill and begin the wash cycle. If the washer is overloaded, it will drain any water and detergent that was added during the fill. To correct the overload, remove several items and add detergent. Close lid and press START. |
| "Sd" (Suds Detected) | Did you use regular detergent? Regular or hand-washing detergents are not recommended for this washer. Use only High Efficiency ("HE") detergent. Did you add too much detergent? Always measure detergent. Follow detergent manufacturer's directions. If excessive suds are detected, the washer will display this code while running a suds reduction correction routine at the end of the wash cycle. The suds reduction routine removes extra suds and assures proper rinsing of your garments. If the code remains and the wash cycle dial is flashing after the recovery routine has stopped, re-select your desired cycle using cold water. Press START. Do not add detergent. |
| "lid" (Lid Opened) | This code will appear at the end of the wash cycle to indicate that the cold and hot water inlet hoses are switched. |
| "dL" (Door/Lid cannot lock) | Indicates lid is not locked. Check for items caught in the lid keeping it from closing. Press STOP once to clear the code. |
| "dU" (Door/Lid cannot unlock) | Is there excessive weight on the lid, such as a basket of laundry? Excessive weight will keep the lid from unlocking. Press STOP once to clear the code. |
| "F##" code | Press STOP once to clear code. Press START. If code appears again, call for service. |
Kenmore 110.4646, 110.4647 washer error codes
Washing machines Kenmore 110.4646, 110.4647 are front-load washers. They are designed to use only HE High Efficiency Detergents. However, they represent the optimal ratio of price-quality.
| CODES | SOLUTION |
|---|---|
| "Rinse" and "Clothes Clean" Status Light illuminated or F20 (error solution F20) on display (on some models) (Water Inlet Problem ─ no water or insufficient water supply) | Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Are water faucets completely turned on? Are screens at inlet hose connection to washer clogged? Are water inlet hoses kinked? Are water inlet hoses frozen? Plug in washer or reconnect power, Re-select cycle and press START. If the problem remains, call for service. |
| "Add a Garment" "Rinse" and "Clothes Clean" Status Lights illuminated or F21 (error solution F21) on display (on some models) (Drain Problem) | Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor? |
| Any other Status light combination (Electrical Problem) | Select PAUSE/CANCEL twice to cancel the cycle. Select DRAIN & SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service. |
Kenmore Automatic washers with Calypso error codes
Kenmore Automatic washers with Calypso belong to the elite kind of washing machines. They are created to use high efficiency detergent. These are top-loaded washers. They are designed, produced and tested to assure many years of fault-free performance.
| CODES | SOLUTION |
|---|---|
| "PF" (Power Failure) flashes | Was the washing cycle interrupted by a power failure? Press START to continue the cycle from the moment that power was lost, - OR - Press STOP/CANCEL to clear the display and completely cancel the cycle. |
| "FL" (Over Fill} flashes | Was the washing cycle interrupted by a power failure? Press START to continue the cycle from the moment that power was lost, - OR - Press STOP/CANCEL to clear the display and completely cancel the cycle. |
| "Er" (Processor Reset Error) | Cycle information was not stored during a power failure. Press STOP/CANCEL to clear the display. |
| Lf (error solution Lf) (Long Fill} flashes | Are the water inlet hoses kinked or clogged? Are the water inlet valve screens clear? Press STOP/CANCEL to clear the display. |
| "CE" (Communications Error) flashes - beeps once | Press STOP/CANCEL to clear the display. |
| Ld (error solution Ld) (Long Drain) flashes | Is the drain hose kinked or clogged? Press STOP/CANCEL to clear the display. |
| "CA" or "CI" (Current Limit) | Is the washer overloaded? Press STOP/CANCEL to clear the display. |
| "Or" (Open Relay) | Washer operation failure. Call for service |
| "Sr" (Stuck Relay) | Washer operation failure. Call for service |
| "LS" (Lid Switch Error) flashes | Is the washer lid open? Close the lid and press START to continue the cycle. Is the lid closed? Open and close the lid. Press STOP/CANCEL to clear the display. |
| "SU' (Suds Lock) | Press STOP/CANCEL to clear the display. Drain/Spin load: restart cycle, De net add detergent. Use cold water |
| "dt" (Diagnostic Tests} | For service diagnostics only. Press STOP/CANCEL to clear the display. |
| ob (error solution ob) (Off Balance) | Is the load unbalanced? Redistribute the load. Close lid and press START. |