Of course it is hardly possible to keep in mind all codes, their meaning and ways to solve the problem, especially if you are not a repair engineer. That is why we have made this list of Samsung washer error codes.
The table below contains all Samsung washer error codes possible, and in most cases it just takes some time to return the machine to normal operation. We have included the fault codes for all modern models, including Samsung front load washer error codes.
The washer may display information codes to help you better understand what is occurring with your washer.
Samsung washer error codes
Samsung WA48J7700A, WA48J7770A Top Load Washer with activewash error codes
Samsung WA52J8060A, WA52J8700A Top Load Washer with activewash error codes
Samsung WA40J3000A series washer error codes
Samsung WA48J7770AWA2 washer error codes
Samsung Top Load WA52J8060A, WA52J8700A washer error codes
Samsung top load washer error codes
Samsung vrt washer error codes
Samsung popular error codes
Samsung washer error codes
| CODE SYMBOL | MEANING | SOLUTION |
|---|---|---|
| dc (error solution dc) | Unbalanced load prevented your washer from spinning | Redistribute the load, press the Start/Pause button |
| dS | Door is open when washer is running | Close the door tightly and restart the cycle. If the code reappears, call for service |
| FL (error solution FL) | Your washer failed to lock the door | Close the door tightly and restart the cycle. If the code reappears, call for service |
| Hr | This error code appears when the heater is 96 °C or above | Call for service |
| LE (error solution LE) | Your washer has tried to fi ll, but has not reached the proper water level |
|
| LE(1E) | Leak problem or Waterlevel Sensor has an abnormal reading. |
|
| LO | The door will not unlock | Make sure the door is fi rmly closed. Press the Power button to turn off your washer, then turn it on again. If the code reappears, call for service |
| nd (error solution nd) | Your washer is not draining. It can also mean that the unit senses a small clog while draining | Clean the drain fi lter. Then, clean the debris filter If you are in the middle of a wash you can try this fi rst: 1. Turn off the unit for 10 seconds and then turn it on again. 2. Select the Spin Only cycle 3. Press the Start/Pause to drain the water. If it still does not drain, call for service |
| nF (error solution nF) | Your washer has tried to fi ll but was unsuccessful | Make sure the water faucets are open all the way. Check for kinked hoses. Check the inlet screens on the fi ll hoses. If you use a Flood Safety Device, then please remove the device and connect the water hoses directly to the unit. |
| Check if the hot water supply hose is connected. | You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function if the temperature of the cold water is lower than 59°F |
|
| nF1 | This error code appears when the water temperature is 50 °C or above for 8 seconds or longer in the Wool and Delicate course | Please connect the hot/cold water hose connection correctly |
| OE (error solution OE) | Water detected over the safe water level. | Call for service |
| E2 | Jammed key. | |
| tE (error solution tE) | Temperature sensor problem | Restart the cycle. If the code reappears, call for service |
| 3E (error solution 3E) | Motor problem. | |
| AE | Communication error between SUB PBA and MAIN PBA |
|
| SF | System error | |
| Suds (error solution SUdS) | Too many suds are detected during the washing session. The unit is put on hold until the suds are reduced. Then, the unit will go back into the operation. When it fi nishes washing, "End" and "SUdS" codes will blink in turn. | Reduce the amount of detergent you use |
| dE (error solution dE) | Close the door | |
| 4E (error solution 4E) | Make sure the water source is turned on. Clean the water hose mesh filter Check the water pressure. |
|
| 5E (error solution 5E) | Clean the debris filter. Make sure the drainage hose is installed correctly |
|
| UE (error solution UE) | Laundry load is unbalanced; loosen any tangled laundry. If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an "UE" error message will be shown in the display window |
|
| cE | Contact after-sales service. Call 1-800-SAMSUNG (726-7864) or visit the website at samsung.com |
|
| HE | Water heater error | HE, HE1 is displayed if the water temperature rises by 7 C or more in 1 Min or by 2 C or less 20 Min after heating process has started. The error can be cleared by turning POWER switch OFF. |
| 1E (error solution 1E) | Water pressure switch error | * Generated Frequency Signal of WATER LEVEL (WIL) SIW (KHz) Normal Level = Abnormal W/L Frequency Low Level = 30.00 Khz High Level = 15.00 Khz If the same signal is detected for more than 5 seconds, it is a PRESSURE SWITCH Error. When this error occurs the drain pump will operate for 3 min. and the display will show 1 E indicating a pressure switch error. |
| 11 E | Water leakage eror | Water Leakage error occurs when the water drains naturally, (by leakage) after the washing program starts. |
| 8E | Over current error | IPM fault signal (this is caused by the overload of the MICOM INTO during motor action). IPM: Integrated power module. The IPM controls the motor. If the fault (low signal) happens to be sensed even once during the washing/rinsing stage, the motor stops immediately. However, during the dehydrating stage the signal is to be sensed, when the number of signals reads more than 6 per 500ms during the Washing or Rinsing cycle action. If the motor stops working, in one direction ten times, “8E” Error is displayed. During dehydrating, when the overload is sensed, the motor stops working at once and then feeds back to the initial stage of the dehydration unbalance sensing. When the feed back has occcurred twice, Error “8E” is displayed during the dehydrating unbalance sensing, No error happens by overload sensing. When it happens at more than 800rpm, the process is stopped compulsorily. Power Switch OFF can clear the overload error. |
| 2E (error solution 2E) | Internal control board failure | Unplug the washer for 5 minutes to reset the electronic control board. Plug the washer back in. If the code returns, replace the electronic control board. |
Samsung WA48J7700A, WA48J7770A Top Load Washer with activewash error codes
Washing machines Samsung WA48J7700A, WA48J7770A have the top loading. These are classical washers in white casing. Compactness is the main advantage of such vertical models, which is usually the determining factor for buyers. Having a standard height, such machines have a width and depth, which are significantly smaller than the front models usually have.
| Code | Action |
|---|---|
| 1C | The Water Level sensor is not working properly. • Check WaterLevel Sensor wire harness. • If the information code remains, contact a customer service centre. NOTE When the washer displays “1C”, the washer do draining for 3 minutes. During this time, the Power button is inoperative. |
| 3C | Check the motor for operation. • Try restarting the cycle. • If the problem continues, call for service. |
| 4C | Water is not supplied. • Make sure the water taps are open. • Make sure the water hoses are not clogged. • Make sure the water taps are not frozen. • Make sure the washing machine is operating with sufficient water pressure. • Make sure that the cold water tap and the hot water tap are properly connected. • Clean the mesh filter as it may be clogged. NOTE When the washer displays “4C”, the washer do draining for 3 minutes. During this time, the Power button is inoperative. |
| 4C2 | • Make sure the cold water supply hose is firmly connected to the cold water tap. If it is connected to the hot water tap, the laundry may be deformed with some cycles. |
| 5C | Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the connection type. • Clean the debris filter as it may be clogged. • Make sure the drain hose is straightened all the way to the drain system. • If the information code remains, contact a customer service centre. |
| 9C1 | The electronic control needs to be checked (Over Voltage Check). • Check the PCB and wire harness. • Check if power is supplied properly. • If the information code remains, contact a customer service centre. |
| 9C2 | Low voltage detected • Check if the power cord is plugged in. • If the information code remains, contact a customer service centre |
| AC6 | Inverter Communication problem • Check the Inverter PCB and wire harness. • If the information code remains, contact a customer service centre. |
| dC (error solution dc) | Operating the washer with the door open. • Make sure the door is properly closed. • Make sure laundry is not caught in the door. |
| HC | High temperature heating check • If the information code remains, contact a customer service centre. |
| LC (error solution LC) | Check the drain hose. • Make sure the end of the drain hose is placed on the floor. • Make sure the drain hose is not clogged. • If the information code remains, contact a customer service centre. NOTE When the washer displays “LC”, the washer do draining for 3 minutes. During this time, the Power button is inoperative. |
| OC | Water is overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre |
| PC | When position of the clutch can't be detected. • If the information code remains, contact a customer service centre. |
| PC1 | After position of the clutch is detected, if the signal of the clutch hall goes wrong. • If the information code remains, contact a customer service centre. |
| Ub (error solution Ub) | Spinning does not work. • Make sure laundry is spread out evenly. • Make sure the washing machine is on a flat, stable surface. • Redistribute the load. If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “Ub” check message will be shown in the display. |
Samsung WA52J8060A, WA52J8700A Top Load Washer with activewash error codes
Samsung WA52J8060A, WA52J8700A top load washers have a maximum load, in spite of their small proportions. These vertical washing machines are equipped with a spacious drum, so you can download as many kilograms of clothes as in machines with frontal load. The possibility to add clothes into the washer and the absence of costly repairs of the glass hatch or rubber seals are another great advantages of these washers.
| Information Code | Meaning | Action |
|---|---|---|
| Ub (error solution Ub) | Unbalanced load prevents washer from spinning. | Redistribute the load, and then press the Start/Pause button. |
| dC1 | The washer did not properly lock the door. | Make sure the door is firmly closed. Restart the washer. If the code reappears, call customer service. |
| 5C | The washer does not drain. The washer may detect a small clog while draining. | 1. Restart the washer. 2. Select the Spin Only cycle. 3. Press the Start/Pause button to drain the water. If the washer still does not drain, call customer service. |
| 4C | Your Washer has tried to fill but was unsuccessful. Check if the hot water supply hose is connected. | Check for the water taps and hoses connection(hose bent and inlet screens). If using a flood safety device, remove the device and directly connect the water hoses to the washer. The hot water supply hose must be connected because the Auto Temperature Control (A.T.C.) function supplies hot water if the temperature of cold water is lower than 59 °F. |
| tC1 | Temperature sensor problem | Restart the washer. If the code reappears, call customer service. |
| 3C | Motor problem. | |
| dc (error solution dc) | Lid is open when washer is running. | Close the lid tightly and restart the cycle. If the code reappears, call for service. |
| dC1 | Your washer failed to lock the lid | |
| LC (error solution LC) | Water level problem. | Call customer service. |
| OC/1C | Water level sensor problem | |
| bC2 | Jammed button. | |
| AC | Communication error (SUB (sensor) PBA - MAIN PBA). | |
| AC3 | Communication error (DR Module - MAIN PBA). | |
| AC4 | Communication error (WIFI PBA - MAIN PBA) | |
| AC5 | Communication error (LCD PBA - MAIN PBA) | |
| AC6 | Communication error (Inverter PBA - MAIN PBA) | |
| 8C/8C2 | MEMS sensor problem | |
| 4C2 | This occurs when the temperature exceeds 50, for over 8 seconds in the Wool and Delicates course. | |
| PC | When position of the clutch can’t be detected. | |
| PC1 | After position of the clutch is detected, if the clutch position is wrong, occurs error | |
| Suds (error solution SUdS) | The washer has detected too many suds. The washer will stop operating until the amount of suds has reduced. The washer will then resume normal operation. | |
Samsung WA40J3000A series washer error codes
The washer Samsung WA40J3000A is a classic top-loading washer. It is optimal in price-quality ratio. Moreover, you can take advantage of its compact proportions and convenient loading.
| CODE SYMBOL | MEANING | SOLUTION |
|---|---|---|
| Hot LED Flashes | Lid is open when washer is running. | Close the lid tightly and restart the cycle. If the code reappears, call for service. |
| Warm LED Flashes | Communication error between SUB PBA and MAIN PBA. | Call for service. |
| Cold LED Flashes | A button is not working properly. | |
| Tap Cold LED Flashes | The Water Level sensor is not working properly. !!! When the Tap Cold LED is flashing, the washer drains for 3 minutes. During this time, the Power button is inoperative. |
|
| Extra Large LED Flashes | Your Washer has tried to fill but was unsuccessful. !!! When the Extra Large LED is flashing, the washer drains for 3 minutes. During this time, the Power button is inoperative. | Make sure the water faucets are open all the way. Check for kinked hoses. Check the inlet screens on the fill hoses. If you use a Flood Safety Device, remove the device and connect the water hoses directly to the unit. |
| Check if the hot water supply hose is connected. | You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function. | |
| Large LED Flashes | Your Washer has tried to fill but has not reached the proper water level. !!! When the Large LED is flashing, the washer drains for 3 minutes. During this time, the Power button is inoperative. | Call for service. |
| Medium LED Flashes | A fault is detected in the water level sensor. | |
| Small LED Flashes | Your washer is not draining. It can also mean that the unit senses a small clog while draining. | Do the following: 1) Turn off the unit and turn it on again. 2) Select only the Spin Cycle. 3) Press the Start/Pause to drain the water. If it still does not drain, call for service. |
| Hot & Warm LEDs flash | Unbalanced load prevented your Washer from spinning. | Redistribute the load, and then press the Start/ Pause button. |
| Hot & Cold LEDs flash | Motor not running properly. | Restart the cycle by presssing the Start/Pause button. If the code reappears, call for service. |
| Hot & Tap Cold LEDs flash | Mems sensor is not working properly | Call for service. |
| Hot & Extra Large LEDs flash | Door lock is not working properly | Close the lid tightly and restart the cycle. If the code reappears, call for service. |
| Hot & Large LEDs flash | Door lock is not working properly. | |
| Hot & Medium LEDs flash | Thermistor is not working properly. | Call for service. |
| Hot & Small LEDs flash | The temperature of the supplied water is so high. | Ensure that the cold water tap and the hot water tap are connected correctly. If the code reappears, call for service. |
Samsung WA48J7770AWA2 washer error codes
The washer Samsung WA48J7770AWA2 is a classical top-loading washer. Reap its benefits at an optimal in price.
| Information Code | Meaning | Action |
|---|---|---|
| Ub (error solution Ub) | Unbalanced load prevents washer from spinning. | Redistribute the load, and then press the Start/Pause button. |
| dC1 | The washer did not properly lock the door. | Make sure the door is firmly closed. Restart the washer. If the code reappears, call customer service |
| 5C | The washer does not drain. The washer may detect a small clog while draining. | 1. Restart the washer. 2. Select the Spin Only cycle. 3. Press the Start/Pause button to drain the water. If the washer still does not drain, call customer service |
| 4C | Your Washer has tried to fill but was unsuccessful. Check if the hot water supply hose is connected. | Check for the water taps and hoses connection(hose bent and inlet screens). If using a flood safety device, remove the device and directly connect the water hoses to the washer. The hot water supply hose must be connected because the Auto Temperature Control (A.T.C.) function supplies hot water if the temperature of cold water is lower than 59 °F. |
| tC1 | Temperature sensor problem. | Restart the washer. If the code reappears, call customer service. |
| 3C | Motor problem. | |
| dc (error solution dc) | Lid is open when washer is running. | Close the lid tightly and restart the cycle. If the code reappears, call for service. |
| dC1 | Your washer failed to lock the lid. | |
| LC (error solution LC) | Water level problem. | Call customer service. |
| OC/1C | Water level sensor problem | |
| bC2 | Jammed button. | |
| AC | Communication error (SUB (sensor) PBA - MAIN PBA). | |
| AC3 | Communication error (DR Module - MAIN PBA). | |
| AC4 | Communication error (WIFI PBA - MAIN PBA) | |
| AC5 | Communication error (LCD PBA - MAIN PBA) | |
| AC6 | Communication error (Inverter PBA - MAIN PBA) | |
| 8C/8C2 | MEMS sensor problem | |
| 4C2 | This occurs when the temperature exceeds 50, for over 8 seconds in the Wool and Delicates course | |
| PC | When position of the clutch can’t be detected. | |
| PC1 | After position of the clutch is detected, if the signal of the clutch hall goes wrong, occurs error. | |
| Suds (error solution SUdS) | The washer has detected too many suds. The washer will stop operating until the amount of suds has reduced. The washer will then resume normal operation. | |
Samsung Top Load WA52J8060A, WA52J8700A washer error codes
Samsung Top Load washers WA52J8700A, WA52J8060A are 27-inch-wide energy star rated washing machines. They have nice white color of the case. The super speed cycle of washing is their distinguishing feature.
| Code | Meaning |
|---|---|
| 1C | The WaterLevel sensor is not working properly. • Check WaterLevel Sensor wire harness. • If the information code remains, contact a customer service centre. NOTE When the washer displays “1C”, the washer do draining for 3 minutes. During this time, the Power button is inoperative. |
| 3C | Check the motor for operation. • Try restarting the cycle. • If the problem continues, call for service |
| 4C | Water is not supplied. • Make sure the water taps are open. • Make sure the water hoses are not clogged. • Make sure the water taps are not frozen. • Make sure the washing machine is operating with sufficient water pressure. • Make sure that the cold water tap and the hot water tap are properly connected. • Clean the mesh filter as it may be clogged. NOTE When the washer displays “4C”, the washer do draining for 3 minutes. During this time, the Power button is inoperative. |
| 4C2 | • Make sure the cold water supply hose is firmly connected to the cold water tap. If it is connected to the hot water tap, the laundry may be deformed with some cycles. |
| 5C | Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the connection type. • Clean the debris filter as it may be clogged. • Make sure the drain hose is straightened all the way to the drain system. • If the information code remains, contact a customer service centre. |
| 9C1 | The electronic control needs to be checked (Over Voltage Error). • Check the PCB and wire harness. • Check if power is supplied properly. • If the information code remains, contact a customer service centre. |
| 9C2 | Low voltage detected • Check if the power cord is plugged in. • If the information code remains, contact a customer service centre. |
| AC6 | Inverter Communication problem • Check the Inverter PCB and wire harness. • If the information code remains, contact a customer service centre. |
| dC (error solution dC) | Operating the washer with the door open. • Make sure the door is properly closed. • Make sure laundry is not caught in the door. |
| HC | High temperature heating check. • If the information code remains, contact a customer service centre. |
| LC (error solution LC) | Check the drain hose. • Make sure the end of the drain hose is placed on the floor. • Make sure the drain hose is not clogged. • If the information code remains, contact a customer service centre. NOTE When the washer displays “LC”, the washer do draining for 3 minutes. During this time, the Power button is inoperative. |
| OC | Water is overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. |
| PC | When position of the clutch can't be detected. • If the information code remains, contact a customer service centre. |
| PC1 | After position of the clutch is detected, if the signal of the clutch hall goes wrong. • If the information code remains, contact a customer service centre. |
| Ub (error solution Ub) | Spinning does not work. • Make sure laundry is spread out evenly. • Make sure the washing machine is on a flat, stable surface. • Redistribute the load. If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “Ub” check message will be 1. shown in the display |
Samsung top load washer error codes
| CODE SYMBOL | MEANING | SOLUTION |
|---|---|---|
| dc (error solution dc) | Unbalanced load prevented your washer from spinning. | Redistribute the load, press the Start/Pause button. |
| dL | Door is unlocked when washer is running. | Press the Power button to turn off your washer, then restart the cycle. If the code reappears, call for service. |
| dS | Door is open when washer is running. | Close the door tightly and restart the cycle. If the code reappears, call for service. |
| FL (error solution FL) | Your washer failed to lock the door. | |
| Hr | Water temperature control problem. (Heater Control problem) | Call for service. |
| LE (error solution LE) | Your washer has tried to fill but has not reached the proper water level. | |
| LO | The door will not unlock. | Make sure the door is firmly closed. Push the Power button to turn off your washer, then turn it on again. If the code reappears, call for service. |
| E3 (error solution E3) | Motor not running properly. | Restart the cycle by pressing the Start/Pause button. If the code reappears, call for service. |
| nd (error solution nd) | Your washer is not draining. It can also mean that the unit senses a small clog while draining. | Before calling for service, check the following. Clean the filter |
| 1. Turn off the unit for 10 seconds and then turn it on again. | ||
| 2. Select only the Spin Cycle. | ||
| 3. Press the Start/Pause to drain the water. | ||
| If it still does not drain, call for service. | ||
| nF (error solution nF) | Your washer has tried to fill but was unsuccessful. | Make sure the water faucets are open all the way. Check for kinked hoses. Check the inlet screens on the fill hoses. |
| nF1 | The hot/cold water hose connection is not correct. | Please connect the hot/cold water hose connection correctly. |
| Sr | Problem with control. | Call for service. |
| OE (error solution OE) | A fault is detected in the water level sensor. | |
| E2 | Jammed Key. | |
| tE (error solution tE) | Temperature sensor problem. | Restart the cycle. If the code reappears, call for service. |
| 3E (error solution 3E) | Motor problem. | |
| 2E (error solution 2E) | High/Low voltage detected. | |
| 7E | Ag+ Kit problem | Call for service |
| AE | Communication error between SUB PBA and MAIN PBA | |
| SF1, SF2, SF3 | System error | |
| Suds (error solution SUdS) | Too many suds are detected during the washing session. The unit is put on hold until the suds are reduced. Then, the unit will go back to the operation. When it finishes washing, End and SUdS codes will blink in turn. | To prevent it, cut down on detergents. |
Samsung vrt, front load washer error codes
| CODE SYMBOL | MEANING | SOLUTION |
|---|---|---|
| dc (error solution dc) | Unbalanced load prevented your washer from spinning. | Redistribute the load, press the Start/Pause button. |
| dL | Door is unlocked when washer is running. | Press the Power button to turn off your washer, then restart the cycle. If the code reappears, call for service. |
| dS | Door is open when washer is running. | Close the door tightly and restart the cycle. If the code reappears, call for service. |
| FL (error solution FL) | Your washer failed to lock the door. | |
| Hr | Water temperature control problem. (Heater control problem) | Call for service. |
| LE (error solution LE) | Your washer has tried to fill but has not reached the proper water level. | |
| LO | The door will not unlock. | Make sure the door is firmly closed. Press the Power button to turn off your washer, then turn it on again. If the code reappears, call for service. |
| nd (error solution nd) | Your washer is not draining. It can also mean that the unit senses a small clog while draining. | Before calling for service, check the following. Clean the filter 1. Turn off the unit for 10 seconds and then turn it on again. 2. Select the Spin Only cycle 3. Press the Start/Pause to drain the water. If it still does not drain, call for service. |
| Your washer has tried to fill but was unsuccessful. | Make sure the water faucets are open all the way. Check for kinked hoses. Check the inlet screens on the fill hoses. | |
| nF (error solution nF) | Check if the hot water supply hose is connected. | You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function if the temperature of the cold water is lower than 59°F. |
| nF1 | The hot/cold water hose connection is not correct. | Please connect the hot/cold water hose connection correctly. |
| Sr | Problem with control. | Call for service. |
| OE (error solution OE) | A fault is detected in the water level sensor. | |
| E2 | Jammed key. | |
| tE (error solution tE) | Temperature sensor problem. | Restart the cycle. If the code reappears, call for service. |
| 3E (error solution 3E) | Motor problem. | |
| 2E (error solution 2E) | High/Low voltage detected. | |
| 7E | Ag+ Kit problem | Call for service |
| AE | Communication error between SUB PBA and MAIN PBA | |
| SF1, SF2, SF3 | System error | |
| Suds (error solution SUdS) | Too many suds are detected during the washing session. | To prevent it, cut down on detergents. |
| The unit is put on hold until the suds are reduced. Then, the unit will go back to the operation. When it finishes washing, “End” and “SUdS" codes will blink in turn. |
Samsung poular error codes
- The engine tachometer error is displayed in the form of Samsung washer error code 3e. This error can mean the following breakdowns: faulty contact connection of the engine; motor winding damage; faulty contacts and connections of the tachometric alternator; engine lock objects (for example, bolts).
- Water inlet error is displayed as Samsung washing 4e error code. The reason for this might be the following failures: the ingress of foreign objects in the water valve; faulty contacts and connections of the water valve; improper connection of the hot and cold water feed; there is no connection of the drain hose to the detergent container. You should check whether the transparent hose is not kinked or torn.