Who hasn’t heard of Bosch? We think it’s hardly ever possible. Such brand is one of the most popular ones considering the washing machines. But any electronics and household appliances, even the best one, can function improperly from time to time. Bosch washing machine troubleshooting guide will help in such case (it is devoted to different kinds, for instance, Bosch axxis washer troubleshooting). What problems can you face exactly? They are issues with flashing lights, not spinning and door locked issue and other problems. If you had to deal with any of them, just use the following guide.
Bosch AXXIS WFL washer troubleshooting
Bosch Aquastop series washer troubleshooting
BOSCH Electronic washer troubleshooting
Bosch Exxcel washer troubleshooting
Bosch WFMC washer troubleshooting
Bosch LOGIXX washer troubleshooting
Fault | Cause | Action |
---|---|---|
The loading door cannot be opened. | no final spin was selected. | Select Drain or Spin. |
Safety function is active. | Wait for 2 minutes. | |
Detergent residue in the detergent dispenser. | Detergent was damp or lumpy. | Clean and dry the detergent dispenser Use the dispensing aid for liquid detergents. |
Control lights do not come on. | A fuse has triggered | Call Customer Service replace the fuse. |
Power failure | An interrupted program will be resumed when power returns. If you wish to unload the laundry, proceed as in “Cleaning the drain pump" | |
Plug is loose or not inserted. | Insert the plug. | |
Program does not start. The ready control light flashes. | Loading door not closed | Check whether laundry is trapped in door. Close the loading door (a click should be heard). |
Program does not start. | Start button not pressed. | Press the Start button |
Water does not enter the machine or detergent is not washed away. | Water tap not turned on | Turn on water tap |
Supply hose kinked or trapped. | Eliminate the cause | |
Strainer in supply hose clogged. | Clean the strainer | |
Water cannot be seen in drum. | This is not a fault. The water lies below | the visible part of the drum. |
Water is not completely drained. | Loose debris is blocking the pump. | Clean the pump |
Lint-producing laundry was washed. The water drainage pipe or drain hose is blocked. | Clean the water drainage pipe and/or drain hose. | |
Water is flowing out from underneath the machine. | The thread of the supply hose is not tight. | Tighten the thread. |
Leak in the drain hose. | Replace the drain hose. | |
Foam coming out of the detergent dispenser. | Too much detergent | Mix 1 tablespoon of fabric softener with ft litre /1 pt of water and pour into chamber I of the detergent dispenser. Use detergent recommended for high effi- ciency and front-loading washers. Reduce the amount of detergent next time. |
The laundry was not spun | Large items of clothing became entangled and could not be distributed evenly in the drum. For safety reasons, the high-speed final spin cycle was automatically cancelled. | Always load large and small items together into the drum. |
Spin result unsatisfactory | Spin program selected - maximum spin speed 800 r.p.m. | |
Repeated spinning at short intervals. | This is not a fault. The imbalance compensation system is attempting to balance the load through repeated spins. | |
The program takes longer than usual. | This is not a fault. Unbalanced load detection system attempts to distribute the washing evenly by spinning it several times. | Always load large and small items together into the drum. |
The foam detection feature has activated an additional rinsing cycle to reduce the amount of foam. | Add a more appropriate amount of detergent next time. | |
Unsatisfactory washing result. | The degree of dirt was higher than supposed. | Select a more suitable program. |
Not enough detergent. | Add detergent according to the manufacturer’s specifications. | |
Detergent residue on the laundry. | Some phosphate-free detergents contain water-insoluble residues that may appear as light spots on the laundry. | Brush off spots when laundry is dry. |
Grey residues on the laundry. | Dirt accumulation from ointments, fats or oils. | Add the maximum amount of detergent and select the highest permissible temperature next time. |
Below you can find the table with Bosch washer troubleshooting indicators. This valuable information helps to do Bosch washer repair works correctly. You need just to find the targeted point and learn the suggested information, which can be of great help for repairs. See the detailed data in the following chart.
Fault | Possible cause | Action |
---|---|---|
Cycle duration extended. | This is not a fault. The suds detection feature has activated an additional rinsing cyde to reduce the amount of suds. | Add a more appropriate amount of detergent. |
This is not a fault. The unbalance compensation system is attempting to balance the load through repeated spins. | Always load the drum with large and small items together. | |
This is not a fault The laundry load may be large, requiring mofe time. | Allow additional washing time for larger loads. | |
The door cannot be opened. | Child lock activated | Deactivate child lock; |
Power failure. | An interrupted cycle will be resumed when power is restored. If the laundry is to be removed during a power failure | |
Cycle is running and/or the door is locked for safety reasons. | Wait until the cycle ends | |
Plug is loose or not inserted. | Eliminate the cause. | |
Cycle selector turned to Off before end of cycle. | Select a cyde. | |
Door cannot be opened, even though the appliance has been switched off and on again. | Child lock activated. | Deactivate child lock |
For safety reasons the door has been locked because the water level, temperature or high drum speed. | ||
Cycle continues running, even though the appliance has been switched off and on again. | Child lock activated | |
Appliance cannot be operated. "Child lock activated" as indicated in the display field. | Child lock activated. | |
Control lights do not light up. | A fuse has blown. | Reset circuit breaker. Call Customer Service if this fault recurs. |
Power failure. | An interrupted cycle will be resumed when power is restored. If the laundry is to be removed during a power failure | |
Cycle does not start. Start/Pause indicator light flashes. | Start/Pause button not pressed. | Press the Start/Pause button. |
Cycle does not start. "Check Door!" indicated in the display field. | Door not closed properly. | Check whether laundry is trapped in door. Close the door (a click should be heard), cycle continues. |
Cycle does not start. "Real Time delay’ is indicated in the display field. | End time selected and activated. | None. Appliance starts automatically. |
Clock cannot be set. | Cyde has already started; when a cycle has started, the dock cannot be set. | Wait until cycle ends. |
"Set clock:" text remains in the display field even though the Menu button has been pressed. | The setting has switched from hours to minutes; both selection points have the same text. | None. |
No time displayed. | Time not set. | Set time |
End time cannot be selected. | Time not set. | |
Cyde has already started; when a cycle has started, the end time can no longer be selected. | Before starting the cycle, select and start the desired end time | |
Spin speed cannot be selected. | Spinning is already in progress; during spin cycle the speed cannot be changed. | Select speed before spinning. |
Child lock cannot be selected. | The cycle has already started. | Child lock can be selected in pause mode. |
Detergent residue in the detergent dispenser. | Detergent was damp or lumpy. | Clean and dry the detergent dispenser Use the cap of the detergent bottle to measure liquid detergents. |
Water does not enter the machine or detergent is not washed away. "Check water faucet!" indicated in the display field. | Water faucet not turned on. | Turn on water faucet. Cycle continues. |
Supply hose kinked or pinched. | Eliminate the cause. | |
Strainers in supply hose clogged. | Clean the water inlet strainers | |
Aquastop® Hose safety feature activated. | Check for safety indicator. If red. replace hose. | |
Aquastop® is triggered | Close water faucet and investigate leak. | |
Water pressure too low. | Eliminate the cause. | |
Water cannot be seen in drum. | This is not a fault. The water level is below the visible part of the drum. | |
Washing solution has not drained completely. "Suds or blocked pump?" indicated in the display field. | Suds | Use less detergent for future wash loads. Detergents specifically designed for your High Efficiency washer produce fewer suds and will indude the letters "HE" on the packaging. |
Pump is blocked | Clean the water drainage pipe and/or drain hose. | |
Water is flowing out from underneath the machine. | The thread of the supply hose is not tight. | Tighten the thread. |
Leak in the drain hose | Replace the drain hose. | |
Suds coming out of the detergent dispenser. | Too much soap or non-HE soap used, pump could not remove suds. | Mix 1 tablespoon of fabric softener with 1 pt (Vi litre) of water and pour into the detergent compartment (do not do this with outdoor (waterproof) fabric) Use less detergent for future wash loads. Detergents specifically designed for your High Efficiency washer produce fewer suds and will indude the letters "HE’ on the packaging (look for the “HE" symbol). |
Repeated spinning. | This is not a fault. The unbalanced load detection system is attempting to balance the load through repeated spins. | Always load the drum with several large and small items together. |
The laundry was not spun. (Laundry is still wet). Load si2e too small. | Add more laundry. | |
The laundry was not spun. (Laundry is still wet). | Large items of clothing have become entangled and could not be distributed evenly in the drum. Fa reasons of safety the high-speed spin cycle was automatically prevented. | Always load the drum with several large and small items together. |
Detergent residue on the laundry. | Some phosphate-free detergents contain water-insoluble residues that may appear as light spots on the laundry. | Brush off spots when laundry is dry. |
Gray residue on the laundry. | Dirt accumulation from ointments, fats or oils. | Add the maximum amount of detergent and select the highest permissible temperature. |
System shakes or shudders when passing from lower to higher speed spinning. | Drum system suspension can shift during speed up. this is not a failure. | Mix small and large laundry pieces in load to minimize this effect. Make sure the unit is level |
Washing machines comprising the Bosch Electronic range are reliable front-loading models with varying drum capacities. Some of the models are equipped with a temperature selector. Typically, there is also a very convenient Rinse Hold option available, which is activated by a button on the control panel.
Malfunction | Possible cause / Remedy |
---|---|
The On/Off light does not come on | The appliance plug is not inserted in The socket or not fully inserted in The socket. - The fuse has blown. - Electrical power failure. |
Electrical power failure | In the event of a power failure or appliance malfunction, emergency draining is possible |
The wash cycle does not start | The «Start» button is not depressed. The door is not closed. |
Machine does not fill with water | This is not a malfunction. The water remains below the visible area in the machine. |
Washing result is unsatisfactory | Abnormally high degree of soiling. Insufficient detergent. Measure the detergent according to the manufacturer's instructions. Select the most appropriate temperature and wash programme for the laundry. |
Foam comes out of the detergent drawer | Too much detergent was used. Switch the machine off for 5 - 10 minutes. Prevent foam building up by putting a tablespoon of fabric softener and half a litre /1 pt of water into the detergent drawer. Reduce the detergent dosage in the next wash. |
Foam is visible after the final rinse | Some detergents produce a large quantity of foam although this has no effect on the rinsing result. |
Unexpected motor noises | This is not a malfunction. During the heating stage, the motor produces noises characteristic of starting. |
Pump noises | This is not a malfunction. These noises are characteristic of the machine starting and the pump discharging. |
The machine vibrates when washing or spinning | The transport securing devices have not been removed. The adjustable feet on the machine were not fixed during installation of the appliance. Align the machine using a spirit level and fix the feet as indicated in the installation instructions. |
The appliance does not spin or drain the used water. | The outlet pump is blocked. The outlet pipe is bent or blocked. |
The door does not open | The safety device is activated. The «Rinse hold» option has been selected. |
The machine does not fill with water | The tap is closed. The water inlet filters are dirty. |
The Bosch Exxcel lineup consists of front-loading washers offering a comparatively wide choice of programs and temperatures. Some of the optional features include Reduced Ironing (creases are reduced), Rinse Plus (adds one more rinsing cycle), and Wash Plus (provides a longer and more intensive washing cycle).
Fault | Cause | Action |
---|---|---|
The loading door cannot be opened. | "Rinse Hold" was selected. | Select "Drain” or "Spin". |
Safety function is active. | Wait for 2 minutes. | |
Detergent residue in the detergent dispenser. | Detergent was damp or lumpy. | Clean and dry the detergent dispenser; Use the dispensing aid for liquid detergents. |
Control lights do not come on. | A fuse has triggered. | Call Customer Service if this fault is repeated. |
Power failure. | An interrupted programme will be resumed when the power returns. If the washing is to be removed, proceed as described under "Cleaning the drain pump"; | |
Plug is loose or not inserted. | ||
Programme does not start. The "Wash” indicator light flashes | Loading door not closed properly. | Check whether laundry is trapped in door. Close the loading door (a click should be heard). |
Programme does not start. | "Start" button not pressed. | Press the "Start" button. |
Water does enter the machine or detergent is not washed away. The "Rinse” indicator light flashes | Water tap not turned on. | Turn on water tap. |
Supply hose kinked or trapped. | ||
Strainers in supply hose logged. | Clean the strainers; | |
Detergent in chamber 1 is not washed away. | A programme without Prewash was selected. | Select “60 °C Cottons + Linens + Prewash”. |
Water cannot be seen in drum. | This is not a fault. The water lies below the visible part of the drum. | |
Washing solution is not completely drained. The "Spin” indicator light flashes. | Loose debris is blocking theump. | Clean the pump |
Fluff-producing laundry was washed. The water drainage pipe or drain hose is blocked. | Clean the water drainage pipe and/or drain hose. | |
Water is flowing out from underneath the machine. | The thread of the supply hose is not tight. | Tighten the thread. |
Leak in the drain hose. | Replace the drain hose. | |
Foam coming out of the detergent dispenser. | To much detergent. | Mix 1 tablespoon of fabric softener with 1/2 litre 1 pt of water and pour into chamber II of the detergent dispenser. Reduce the amount of detergent next time. |
The laundry was not spun. | Large items of clothing became entangled and could not be distributed evenly in the drum. For safety reasons, the high speed final spin cycle was automatically cancelled. | Always load large and small items together into the drum |
Spin result unsatisfactory. | "Reduced Ironing” button pressed -maximum spin speed of 800 r.p.m. | |
The "Rinse/Freshen up” or "Spin” programme selected - maximum spin speed | ||
Repeated spinning. | This is not a fault. The imbalance compensation system is attempting to balance the load through repeated spins. | |
The programme takes longer than usual. | This is not a fault. Imbalance compensation system attempts to balance the laundry by repeated distribution. | Wash large and small items together in order to reduce the imbalance. |
The foam detection feature has activated an additional rinsing cycle to reduce the amount of foam. | Add a more appropriate amount of detergent next time. | |
Unsatisfactory washing result. | The degree of dirt was higher than supposed or recommended load has been exceeded. | Select suitable programme and press the “Wash Plus” button or reduce load. |
Not enough detergent. | Add detergent according to the manufacturer’s specifications. | |
Detergent residue on the laundry. | Some phosphate-free detergents contain water-insoluble residues that may appear as light spots on the laundry. | Select "Rinse/Freshen up” immediately or brush out the washing after drying. |
Grey residues on the laundry. | Dirt accumulation from ointments, fats or oils. | Add the maximum amount of detergent and select the highest permissible temperature next time. |
Changes in the "Ready in” time while the programme is running. | This is not a fault. | |
“Reduction in "Ready in'"'time. | This is not a fault. For small amounts of laundry, a reduction in time of approx. 20 minutes can result, depending on washing programme. | |
Increase in Ready in" time. | In the case of excessive foam, the foam detection system has activated an additional rinse cycle and an additional spin cycle to ensure the rinsing result. | Reduce the amount of detergent next time. |
For severe imbalances during spinning, an increase in time of approx. 10 minutes can occur because of repeated distribution of the laundry. | Wash large and small items together in order to reduce the imbalance. | |
If very cold water must be heated up, an increase in time of approx. 20 minutes can result. |
The Bosch WFMC series includes front-loading washers with such additional options as Eco, Rinse Plus, Delay Start (up to a maximum of 19 hours), Bleach, Reduced Ironing, and Stain Removal. The list of the features, as well as capacity and dimensions, vary from one model to another.
Fault | Possible cause | Action |
---|---|---|
The door cannot be opened. | *No final spin” selected. | Select Drain or Spin. |
Power failure. | An interrupted program will be resumed when power is restored. If the laundry is to be removed during a power failure | |
Program is running and/or the door is locked for safety reasons. | Wait until the program ends | |
Plug is loose or not inserted. | Eliminate the cause. | |
Program selector turned to Off before end of program. | Select a program. | |
Door cannot be opened, even though the appliance has been switched off and on again. | For safety reasons the door has been locked because the water level, temperature or speed is too high. | |
Control lights do not light up. | A fuse has blown. | Reset circuit breaker. Call Customer Service if this fault recurs. |
Power failure. | An interrupted program will be resumed when power is restored. If the laundry is to be removed during a power failure | |
Program does not start. Start/Pause indicator light flashes. | Start/Pause button not pressed. | Press the Start/Pause button. |
Program does not start. Indicator light “end” is lit and display is flashing "E:01" | Door not closed properly. | Check whether laundry is trapped in door. Close the door (a click should be heard). Program continues. |
Spin speed cannot be selected. | Spinning is already in progress; during spin cycle the speed cannot be changed. | Select speed before spinning. |
Program selector is set to drain; spin cycle is not possible with this program. | If required, select another program. | |
Detergent residue in the detergent dispenser. | Detergent was damp or lumpy. | Clean and dry the detergent dispenser. Use the cap of the detergent bottle to measure liquid detergents. |
Water does not enter the machine or detergent is not washed away. Indicator light “spin" is lit and display is flashing “E:02” or “E:03". | Water tap(s) not turned on. | Turn on water tap(s) and press Start/Pause button. Program continues. |
Supply hose kinked or pinched. | Eliminate the cause. | |
Strainers in supply hose dogged. | Clean the water inlet strainers | |
Water pressure too low. | Eliminate the cause. | |
Fault | Possible cause | Action |
Water cannot be seen in drum. | This is not a fault. The water level is below the visible part of the drum. | |
Indicator light “rinse" is lit and display is flashing “E:04” with no water remaining in tub. | Suds or pump is blocked. | Use less detergent for future wash loads. Detergents specifically designed for your High Efficientcy washer produce fewer suds and will include the letters “HE” on the packaging. Clean the water drainage pipe and/or drain hose. Turn the program selector to “off" and restart Drain program. |
Water is flowing out from underneath the machine. | The thread of the supply hose is not tight. | Tighten the thread. |
Leak in the drain hose. | Replace the drain hose. | |
Suds coming out of the detergent dispenser. | Too much soap or non-HE soap used, pump could not remove suds. | Mix 1 tablespoon of fabric softener with 1 pt (1/2 litre) of water and pour into detergent dispenser III. Use less detergent for future wash loads. Detergents specifically designed for you High Efficientcy washer produce fewer suds and will include the letters “HE” on the packaging. |
Repeated spinning. | This is not a fault. The imbalance compensation system is attempting to balance the load through repeated spins. | Always load the drum with large and small items together. |
The laundry was not spun. | Large items of clothing have become entangled and could not be distributed evenly in the drum. For safety reasons the high-speed spin cycle was automatically suppressed. | Always load the drum with large and small items together. |
Program duration extended. | This is not a fault. The suds detection feature has activated an additional rinsing cycle to reduce the amount of suds. | Add a more appropriate amount of detergent. |
This is not a fault. The imbalance compensation system is attempting to balance the load through repeated spins. | Always load the drum with large and small items together. | |
Unsatisfactory washing result. | The degree of soiling was higher than estimated. | Select suitable program or Heavy duty as an additional option. |
Not enough detergent. | Add detergent according to the manufacturer’s specifications. | |
Detergent residue on the laundry. | Some phosphate-free detergents contain water-insoluble residues that may appear as light spots on the laundry. | Brush off spots when laundry is dry. |
Gray residue on the laundry. | Dirt accumulation from ointments, fats or oils. | Add the maximum amount of detergent and select the highest permissible temperature. |
Models from the Bosch LOGIXX range are often purchased by those who prefer to have a washer and a dryer within a single appliance. To adjust the program to his or her needs, a user may choose any of the following options: Pre Wash, Super Wash, Reduced Time, Higher Water Level, Rinse Hold, and Start in Hours.
Fault | Possible cause | Remedial action |
---|---|---|
Washing machine door cannot be opened. | “Without final spin" selected. | Select Drain or Spin. |
Childproof lock activated. | Deactivate childproof lock | |
Power failure. | An interrupted programme will be resumed when the power returns. If the washing is to be removed during the power failure, call customer service | |
Programme is running and/or washing machine door is locked for safety reasons. | Wait until the programme ends; | |
Plug is loose or not plugged in. | Eliminate cause. | |
Programme selector turned to Off before end of programme. | Select a programme. | |
Washing machine door cannot be opened even though the appliance has been switched off and on again. | Child proof lock activated. | Deactivate childproof lock |
The washing machine door is locked for safety reasons because the water level, the temperature or the speed is too high. | ||
Programme continues running even though the appliance has been switched off and on again. | Childproof lock activated. | Deactivate childproof lock |
Appliance cannot be operated. “Child lock activated" is indicated in the display field. | Childproof lock activated. | Deactivate childproof lock |
Control lights do not come on. | A fuse has triggered. | Switch on/replace the fuse. If the fault recurs, call Customer Service. |
Power failure. | An interrupted programme will be resumed when the power returns. If the washing is to be removed uring the power failure, call customer service | |
Programme does not start. Start/Pause indicator light flashes. | Start/Pause button not pressed. | Press the Start/Pause button. |
Programme does not start. ‘Door open?’ indicated in the display field. | Door not closed properly. | Check whether laundry is trapped in door. |
Close the loading door (a dick should be heard). Programme continues. | ||
•press start" is indicated in the display field. | End time seleded but still not artivated by pressing the Start/Pause button. | Press the Start/Pause button. |
Programme does not start.”Time delay” is indicated in the display field. | End time selected and activated. | None. Appliance starts automatically. |
Time cannot be set. | Programme has already started; when the programme has started, the time cannot be set. | Wait until programme ends. |
"Set dock:" text remains in the display field even though the Menu button has been pressed. | The setting has switched from hours to minutes; both seledion points have the same text. | |
Time is not displayed. | Time not set. | |
End time cannot be selected. | Time not set. | |
Programme has already started; when the programme has started, the time cannot be set. | Before starting the programme, select and start the desired end time | |
Spin speed cannot be selected. | Spin cycle is already running; the speed cannot be changed during the spin cycle. | Select speed before spinning. |
Programme seledor is set to Drain; spinning is not possible with this programme. | If required, seled another programme. | |
Childproof lock cannot be selected. | The programme has already started. | Childproof lock can be selected in pause mode. |
Detergent residue in the detergent dispensers. | Damp or lumpy detergent. | Clean and dry the detergent dispenser. Use the cap to measure the liquid detergent. |
Water does enter the machine or detergent is not washed away. "Water tap dosed?" indicated in the display field. | Mains water tap is not opened. | Turn the tap on. Programme continues. |
Inlet hose kinked or pinched. | Eliminate cause. | |
Strainers in supply hose clogged. | Clean the strainers; | |
Water pressure too low. | Eliminate cause. | |
Water not visible in the drum. | Not a fault. The water lies below the visible part of the drum. | |
Washing solution is not completely drained. "Pump blocked?" indicated in the display field. | Drainage pipe and/or drainage hose blocked. | Clean drainage pipe and/or drainage hose. |
Water runs out from under the appliance. | Screw fitting of the inlet hose is leaking. | Tighten the screw-fitting. |
Drainage hose is leaking. | Replace the drain hose. | |
Foam comes out of the detergent drawer. | Too much detergent. | Add 1 tbs. of fabric softener to Vi litre of water and pour into dispenser II. Reduce the detergent dosage for the next wash cycle. |
Repeat spin cycle. | This is not a fault. Unbalanced load detection system is attempting to compensate the imbalance by spinning the washing several times. | Always load large and small items together into the drum. |
The laundry was not spun. | Large laundry items have become entangled and are not evenly distributed in the drum. For reasons of safety the high speed spin cycle was automatically suppressed. | Always load large and small items together into the drum. |
Programme duration extended. | This is not a fault. The foam detection feature has activated an additional rinsing cycle to reduce the amount of foam. | Dispensing the correct amount of detergent |
This is not a fault. Unbalanced load detection system is attempting to compensate the imbalance by spinning the washing several times. | Always load large and small items together into the drum. | |
Poor wash result. | Soiling is greater than expected. | Select suitable programme, or Intensive Wash additional option. |
Detergent underdosed. | Dose detergent according to the manufacturer’s instructions. | |
Detergent residue on the washing. | Some phosphate-free detergents contain water-insoluble residues that may appear as light spots on the laundry. | Brush out the washing after drying. |
Grey residue on the washing. | Soiling caused by ointment, grease or oil. | Select maximum detergent dosage and maximum permitted temperature for the next wash cycle. |
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