Below is the table of Candy dishwasher error codes. To make the best use of it, follow these steps:
1. Check the error code displayed on the dishwasher, making sure you remember which led is involved and how (whether there is light, led is flashing or not lit at all).
2. Find the code in the first column of the table below.
3. Read the possible explanation and try the solutions for Candy dishwasher problems suggested in the last column. In many cases Candy dishwasher repair may be made even if you are far from being a skilled engineer.
4. If you’ve tried all the possible solutions and the machine is still not working, call a repair service and do not forget to mention the error code.
Candy CDF series dishwasher error codes
Candy CDI series dishwasher error codes
Candy CFD series, CSD series, CSF series dishwasher error codes
Candy DFI dishwasher error codes
Basic fault codes dishwasher Candy
CDF dishwashers manufactured by Italian group Candy may slightly differ in features and appearance. Most of these washers have a water softener unit that can be regulated according to the water hardness typical for your area. In case malfunction occurs, take a closer look at the LEDs corresponding to the selected cycle: they will blink rapidly.
| Faults | Cause | Solution |
|---|---|---|
| Е2 appears on the display and the buzzer sounds. | No water (inlet hose closed). | Turn off the dishwasher, open the inlet hose and reset the cycle. |
| E3 appears on the display and the buzzer sounds. | The machine cannot drain water. | Check if the drain tube is bent or if the siphon or filters are clogged. If the problem persists, contact Customer Service. |
| E4 appears on the display and the buzzer sounds. | Water leak | |
| E5 appears on the display and the buzzer sounds. | Electronic temperature control fault. | Contact Customer Service. |
| E6 appears on the display and the buzzer sounds. | Electronic control fault. | |
| E8 or Ei appear on the display and the buzzer sounds. | The water heating element is not working correctly or the filter plate is clogged. | Clean the filter plate. If the problem persists, contact Customer Service. |
The Candy CDI range encompasses dishwashers equipped with the usual for this type of household appliance features: a water softener, a rinse aid dispenser, two baskets for dishes and one for cutlery. They vary in dimensions and options, yet share the same system of error codes.
| Codes | Meanings | Possible Causes |
|---|---|---|
| The Strong light and Normal light brighten up simultaneously | Longer inlet time | Faucets is not opened |
| The Strong light. Normal light and Eco light brighten up simultaneously | Longer heating time, but not reaching required temperature | Malfunction of temperature sensor or of heating element |
| The Strong light. Normal light, Eco light and Rapid light brighten up simultaneously | Overfilled | Too much inlet water |
| The Strong light and Eco light brighten up simultaneously | Failure of temperature sensor | Open circuit or break of temperature sensor |
| The Strong light and Rapid light brighten up simultaneously | Short circuit or break of temperature sensor |
The CFD, CSD, and CSF series of Candy dishwashers are not very diverse, yet these rather reliable appliances can be found in many households. The exterior and interior design, as well as control panels of these dishwashers are very similar. There are five indicator lights, each blinking according to the washing cycle performed at the moment.
| Codes | Meanings | Possible Causes |
|---|---|---|
| The pre-wash light and wash light brighten up simultaneously | Longer inlet time | Faucets is not opened |
| The wash light and rinse light brighten up simultaneously | Longer draining time | The installation position of the drain pipe is too high |
| The pre-wash light, wash light and rinse light brighten up simultaneously | Longer heating time, but not reaching required temperature | Malfunction of temperature sensor or of heating element |
| All four lights brighten up simultaneously | Overfilled | Too much inlet water.. |
| The pre-wash light and rinse light brighten up simultaneously | Failure of temperature sensor | Short circuit or break of temperature sensor |
| The pre-wash light and drying light brighten up simultaneously | Open circuit or break of temperature sensor |
Dishwashers from the Candy DFI line-up offer a selection of washing programs, varying in temperature and length. In addition to normal, intensive, and regular programs, you can choose an energy-saving Eco mode or a fast 32-minute program. There is also a cold pre-wash program suitable for items that are stored in the dishwasher.
| PROBLEM | CAUSE | REMEDY |
|---|---|---|
| Display shows E1 | Water supply switched off. | Switch off appliance. Turn on water supply. Reset the cycle |
| Display shows E2 | Problem with electronic temperature control. | Call Service for assistance |
| Display shows E3 | The Water Heater Element does not work properly or the filter mesh is blocked. | Clean the Filter Mesh and if the problem continues please contact Service |
| Display shows E4 | The appliance does not discharge water. | Check: • That the discharge hose is not bent • Syphon is not blocked • Filters are not blocked |
Being one of the world’s largest household appliance manufacturers, Italian Candy Group produces a wide variety of dishwashers. Although they have a lot of differences, there are several basic fault codes that can apply to any Candy dishwasher, no matter what series it belongs to.
| FAULTS | CAUSE | SOLUTION |
|---|---|---|
| E1 | Water fill time out. The dishwasher has failed to fill with water in a reasonable time | — Check water supply — Check water inlet valve — Check wiring to water inlet valve — Check connections to water inlet valve |
| E2 | Water drain time out. The dishwasher has failed to drain the water in a reasonable time. | — Check water drain or waste hose — Check plumbing at drain point — Check water drain pump — Check wiring to water drain pump — Check connections to water drain pump |
| E3 | Water heating time out or fault. The dishwasher has failed to heat with water in a reasonable time or has failed to detect the water heating element. | — Check water heating element wiring — Check water heating element — Check wiring to main control module |
| E4 | Anti flood device tripped. The dishwasher has detected a water leak through the anti flood device being activated. | — Check base of the dishwasher for any leaks — Check resolve any leaking components — Check wiring to anti flood device |
| E6 | NTC open circuit detected. The dishwasher has detected an open circuit error with the temperature sensor or NTC. | — Check wiring to temperature sensor — Check temperature sensor — Check wiring control module |
| E7 | NTC shorted error. The dishwasher has detected an short circuit error with the temperature sensor or NTC. |
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