The US-based multinational corporation General Electric (GE) works in quite a few industries, from Aviation and Renewable Energy to Medical devices and Life Sciences.
When your GE washer won’t work, you might be tempted to call for service at once. Before you do this, make certain you can’t resolve the issue on your own. Check the display for an error code and try the solutions suggested in the tables below.
Error Code | Description |
---|---|
E1 | Overflow Error |
E2 | Inverter Not Operating Correctly |
E4 | Inlet Valve Failure |
E5 | Pump Failure |
E6 | Clutch Error |
E7 | Pressure Sensor Failure |
E8 | Lid Switch Failure |
E9 | EEPROM Error |
D1 | Motor Not Rotating Properly |
D2 | No Brake Resistance |
D3 | Coupling Error |
D4 | IPM Thermistor Error |
D5 | Lid Switch Error (three continuous wash cycles without a lid switch operation) |
Error Code | Description | Action |
---|---|---|
E00 | No errors | |
4E | Water valve problem | • Check whether the faucet is closed, the water supply has been suspended or is frozen. |
• Check whether the filter screen in the water supply hose connector is clogged by dirt. | ||
• Check whether the cold water is connected. | ||
• The display will show 4E when only the hot water is connected. | ||
5E | Drain pump problem | • The water does not drain due to a clogged drain hose. |
• Check whether the drain hose is frozen. | ||
• Clean the filter of debris. | ||
• Check integrity of the drain pump motor. Replace if necessary. | ||
OE | Overflow level Was reached | • Check fill valves for any signs of leak thru when not energized. |
• Check integrity of the water level sensor. Replace if necessary. | ||
HE | Heater relay error | • Replace the main PCB. |
HE1 | Heater problem | • Check integrity of the main PCB. Replace if necessary. |
1E | Water level sensor error | • Check integrity of the water level sensor. Replace if necessary. |
LE | Leakage error | • Check integrity of the tub. |
9E1 | Under voltage error | • Measure AC outlet voltage: ensure the correct range (120 to 132 VAC). |
• Check electrical connections at the motor. | ||
• Check harness integrity between the main control and motor drive. | ||
• Unplug the unit, wait 30 seconds and restart the unit. | ||
• If the fault persists and re-appears, replace the main PCB. | ||
• If the fault persists and re-appears, replace the trans reactor or harness. | ||
9E2 | Over voltage error | • If the fault persists and re-appears, replace the motor. |
ЗЕ1 | Motor start up failure | • Measure AC outlet voltage: ensure the correct range (120 to 132 VAC). |
• Check electrical connections at the motor. | ||
ЗЕ2 | Over current error | |
• Check harness integrity between the main control and motor. | ||
ЗЕЗ | Hall sensor error (input the hall sensor under 30 in the running state) | • Unplug the unit, wait 30 seconds and restart the unit. |
• If the fault persists and re-appears, replace the motor. | ||
• If the fault persists and re-appears, replace the main PCB or harness. | ||
ЗЕЗ | IPM over heating error | • Check integrity of the main PCB. Replace if necessary. |
tE | Water thermistor error | • Check integrity of the thermistor. Replace if necessary. |
dE | Door open error | • The door is not closed. |
• Please close the door again as the washer will not function correctly when the door is left open. | ||
• Check the door DC switch. Replace if necessary. | ||
dE1 | Door lock error | • The door is not closed. |
• - Please close the door again as the washer will not function correctly when the door is left open. | ||
• If the fault persists and re-appears, replace the door lock switch. | ||
dE3 | Door unlock error | • The door is not closed. |
• - Please close the door again as the washer will not function correctly when the door is left open. | ||
• If the fault persists and re-appears, replace the door lock switch. | ||
• If the fault persists and re-appears, replace the main PCB. | ||
bE2 | Button error | • Check button operation. |
• If the fault persists and re-appears, replace the sub PCB. | ||
AE | Communication error between Main and Sub PBA | • Check the integrity of the wiring between the main PCB and sub PCB. |
• Clear the fault and run the cycle. If fault persists and reappears, replace the main PCB. | ||
SF | System Failure error | • Replace the main PBA. |
DE2 | Door Protection | • This occurs if power to the door circuit is on and off continually and excessive heat is generated. |
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