The Maytag brand has been the property of Whirlpool Corporation since April 2006.
In most cases, clothes dryer problems can be fixed in an hour provided you have a few basic tools and a continuity tester or multimeter. What’s even more important, you need a reliable Maytag dryer repair guide, like the one you’ll find below. Having found a symptom in the first column, try the solutions suggested next to it.
Maytag BRAVOS W10388780A dryer troubleshooting
Maytag MAH7550AGW dryer troubleshooting
Maytag Neptune MDE9700AYM dryer troubleshooting
| If you experience | Possible Causes | Solution |
|---|---|---|
| Dryer will not run | Door not closed completely. | Make sure the dryer door is closed completely. |
| START/PAUSE button not pressed firmly or held long enough. | Press and hold the START/PAUSE button 2-5 seconds. | |
| Household fuse is blown or circuit breaker has tripped. | There may be 2 household fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. | |
| Incorrect power supply. | Electric dryers require 240-volt power supply. Check with a qualified electrician. | |
| Wrong type of fuse. | Use a time-delay fuse. | |
| Dryer will not heat | Household fuse is blown or circuit breaker has tripped. | The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. |
| Incorrect power supply. | Electric dryers require 240-volt power supply. Check with a qualified electrician. | |
| Supply line valve not open. | For gas dryers, make sure that the valve on the gas supply line is open. | |
| Humming or whining noise with Steam cycle selected | Water valve on dryer is running. | The water valve on the dryer is used during the Steam function. If the dryer has just been installed or unused for an extended period, the valve may be louder and run longer. This is normal. |
| Thumping noise | Dryer hasn’t been used in a while. | This is normal. The thumping sound should diminish after a few minutes of use. |
| Rattling or vibrating noise | A small object caught between the edges of dryer drum. | Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. |
| Dryer isn’t properly leveled. | The dryer may vibrate if not properly installed. | |
| Clothing is balled up in dryer. | When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. | |
| Clicking noise | Gas valve operating. | On gas dryers, you may hear the gas valve dicking as it opens and doses. This is normal. |
| Clothes are not drying satisfactorily or drying times are too long | Lint screen is clogged with lint. | Clean lint screen before each load. |
| The exhaust vent or outside exhaust hood is clogged with lint, restricting air movement. | Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. | |
| The exhaust vent is not the correct length. | Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. | |
| The dryer is not level. | Clothes not contacting the moisture sensors during Automatic cycles. | |
| The exhaust vent diameter is not the correct size. | Use 4* (102 mm) diameter vent material. | |
| The Air Only temperature setting has been selected. | Select the right temperature for the types of garments being dried. | |
| Clothes are not drying satisfactorily or drying times are too long | The load is too large and heavy to dry quickly. | Separate the load to tumble freely. |
| Fabric softener sheets are blocking the grille. | The air outlet grille is just inside the door, behind the lint screen. Check that it is not blocked by a fabric softener sheet. Use only one fabric softener sheet, and use it only once. | |
| The dryer is located in a room with temperature below 45°F (7°C). | Proper operation of dryer cycles requires temperatures above 45°F (7°C). | |
| The dryer is located in a closet. | Closet doors must have ventilation openings at the top and bottom of the door. The front of the dryer requires a minimum of 1" (25 mm) of airspace, and, for most installations, the rear of the dryer requires 5" (127 mm). | |
| Cycle time is too short | The load may not be contacting the sensor strips on Sensor Cycles. | Level the dryer. |
| Clothes are coming out of the Steam cycles with damp or wet spots. | Under certain environmental or installation conditions you may experience underdrying. Select the Custom Refresh cycle. Then select the appropriate number of garments for the load from the Number of Garments option. | |
| The sensor cycle is ending early. | Change the dryness level setting on Sensor Cycles. Increasing or decreasing the dryness level will change the amount of drying time in a cycle. If loads are consistently ending too early | |
| Lint on load | Lint screen is clogged with lint. | Clean lint screen before each load. |
| Stains on load | Improper use of fabric softener. | Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments. Do not use fabric softener sheets with steam cycles. |
| Stains on drum | Loose dyes in clothes. | Drum stains are caused by dyes in clothing (usually blue jeans). These will not transfer to other clothing. |
| Loads are wrinkled | The load was not removed from dryer at the end of the cycle. | Select Auto or Custom Refresh cycle (on some models) to tumble the load with water and heat. These cycles are best for smoothing out wrinkles and reducing odors from loads consisting of wrinkle-free cotton, cotton polyester blends, common knits, and synthetic garments. |
| The dryer was overloaded. | Dry smaller loads that can tumble freely. When using the Custom Refresh cycle (on some models), be sure to select the correct number of garments to be refreshed. Results may also vary depending on fabric type. This cycle is best for reducing wrinkles and odors from loads consisting of wrinkle-free cotton, cotton polyester blends, common knits, and synthetics. | |
| For steam cycles, the water is not properly connected with the dryer. | Make sure water is connected to the dryer. Check that water inlet hose is connected to both the faucet and dryer’s water inlet valve. Check that the water supply is turned on. ^ | |
| Odors | Recent painting, staining, or varnishing in the area where your dryer is located. | Ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing. |
| For steam cycles, the water is not properly connected with the dryer. | Make sure water is connected to the dryer. Check that water inlet hose is connected to both the faucet and dryer’s water inlet valve. Check that the water supply is turned on. | |
| Odors are left in garments after wearing. | To remove odors left in garments after wearing, select Auto Refresh. This cycle is best for reducing wrinkles and odors from loads consisting of wrinkle-free cotton, cotton polyester blends, common knits, and synthetics. | |
| Load too hot | Load removed before cooldown portion of cycle complete. | Allow the dryer to complete the cooldown portion of the cycle before removing the load. |
| Using Timed Dry cycle with a high temperature setting. | Select a Sensor cycle with a lower heat setting to avoid overdrying the load. | |
| “PF” (power failure) | The drying cycle has been interrupted by a power failure. | Press and hold START to resume the cycle, or press POWER to select a new cycle |
| "L2” Diagnostic Code (low or no line voltage condition) | There may be a problem with your home power supply keeping the dryer's heater from turning on. | The dryer will continue to run when this diagnostic code is present. Press any key to clear the code from the display and return to the estimated time remaining. Try the following: Check to see if a household fuse has blown or circuit breaker has tripped. Electric dryers use two household fuses or breakers. Replace the fuse or reset the circuit breaker. Confirm the power cord is properly installed. Select a Timed Dry heated cycle, and restart the dryer. If the message persists, consult a qualified electrician. |
| “F# E#” (F1 E1.F3 E1, etc.) variable service codes. | The dryer is in need of service. | If a code beginning with an “F” appears in the display. Alternating between F# and E#, the dryer control has detected a problem that requires service. Call for service. |
| Problems | Solutions |
|---|---|
| Load is Too Wet at End of Programme | • Use highest spin speed safe for fabric type. |
| • Load is too small. Very small loads (one or two items) may not spin out completely. | |
| Leaks Water | • Make sure door is firmly closed. |
| • Make sure hose connections are tight. | |
| • Make sure end of drain hose is correctly inserted and secured to drain facility. | |
| • Avoid overloading. | |
| • Too much detergent was used in the pre-wash compartment. Do not exceed 200ml of detergent | |
| Won’t Spin or Drain | • Check fuse or reset electricity supply. |
| • Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service. | |
| • Close the door and push the Start/Pause touchpad. For your safety, washer will not tumble or spin unless the door is closed. | |
| • After pressing the Start/Pause touchpad, it will take 30 seconds before the clothes washer begins to spin. The door must lock before spin can be achieved. | |
| Stops | • Plug cord into live electrical outlet. |
| • Check adapter and power cord connection in cord lock. Remove cord lock to check. | |
| • Check fuse or reset electricity supply. | |
| • Close door and push the Start/Pause touchpad to start the clothes washer. For your safety, washer will not tumble or spin unless door is closed. | |
| • There may be a pause or soak period in the cycle. Check display to confirm. | |
| • Check screens on inlet hoses at the water taps for obstructions. Clean screens periodically. | |
| Tub is Completely Full of Suds | • Run the clothes washer through another complete cycle using cold water. |
| • Reduce detergent amount for that specific load size, soil level and water hardness. | |
| Fills with the Wrong Temperature Water | • Turn both water taps on fully. |
| • Make sure temperature selection is correct. | |
| • Make sure hoses are connected to correct taps and inlet connections. Flush water supply before filling washer. | |
| • Check your hot water supply heater. It should be set to deliver a hot water between 49° C (120° F) and 60° C (140° F) at the tap. Also check water heater capacity and recovery rate. | |
| • Disconnect hoses and clean filters. Hose and valve filters may be blocked. | |
| • All rinses will be cold. | |
| • While the washer is filling for cold or warm wash temperatures, both hot and cold water will go through the dispenser as the automatic temperature control feature checks incoming water temperatures. | |
| Won’t Fill | • Be sure the door is tightly closed. |
| • Plug cord into a live electrical outlet. | |
| • Check fuse or reset electricity supply. | |
| • Open and close the door, then push the Start/Pause touchpad. | |
| • Turn both water taps on fully. | |
| • Straighten inlet hoses. | |
| • Disconnect hoses and clean filters. Hose and valve filters may be blocked. | |
| Won’t Tumble | • Check fuse or reset electricity supply. |
| • Open and close the door and press the Start/Pause touchpad. For your safety, the clothes washer will not tumble or spin unless the door is closed. | |
| Door Locked Shut; Will Not Open | • Press the Start/Pause touchpad to stop the washer. |
| • Pull on the door indentation opposite the hinges. | |
| • To emergency unlock the door, pull on the green rip cord located in the opening just inside the front end of the detergent dispenser. It may be necessary to remove the 4 cover screws and remove the dispenser cover to access this cord. | |
| Is Noisy | • Clothes washer should be leveled properly as outlined in installation instructions. |
| • Weak floors can cause vibration and walking. | |
| • Be sure rubber feet are installed on leveling legs. | |
| • Check that the leveling leg lock nuts are tightened. | |
| • For information on normal operating sounds |
| Problems | Solutions |
|---|---|
| Doesn’t Run | • Be sure the door is latched shut. |
| • Be sure the power cord is plugged into a live electrical oudet. | |
| • Check the home's circuit breaker and fuses. | |
| • Press the Cycle Selector dial again if the door is opened during the cycle. | |
| Doesn't Heat | • Check the home's circuit breaker and fuses. |
| • Select a heat setting, not Air Fluff. | |
| • On a gas dryer, check that the gas supply is on. | |
| • Clean the lint filter and exhaust duct | |
| • Dryer may have moved into the cool-down portion of the cycle. | |
| Doesn't Dry | • Check all of the above, plus... |
| • Be sure the exhaust hood at the outside of the home can open and close freely. | |
| • Check exhaust system for lint build-up. Ducting should be inspected and cleaned annually. | |
| • Use 4’’ rigid metal exhaust duct. | |
| • Do not overload. 1 Wash load = 1 Dryer load. | |
| • Sort heavy items from lightweight items. | |
| • Large, bulky items like blankets or comforters may require repositioning to ensure even drying. | |
| • Check that the washer is draining properly to extract adequate water from the load. | |
| • Clothes load is too small to tumble properly. Add a few towels. | |
| Is Noisy | • Check the load for objects such as coins, loose buttons, nails, etc. Remove promptly. |
| • It is normal to hear the dryer gas valve or heating element cycle on and off during the drying cycle. | |
| • Be sure the dryer is leveled properly as outlined in the installation manual. | |
| • It is normal for the dryer to hum due to the high velocity of air moving through the dryer drum and exhaust system. | |
| Dries Unevenly | • Seams, pockets and other similar heavy areas may not be completely dry when the rest of the load has reached the selected dryness level. This is normal. Select the Very Dry setting if desired. |
| • If one heavy item is dried with a lightweight load, such as one towel with sheets, it is possible that the heavy item will not be completely dry when the rest of the load has reached the selected dryness level. Sort heavy items from lightweight items for best drying results. | |
| Has an Odor | • Household odors such as from painting, varnishing, strong cleaners, etc. may enter the dryer with the surrounding room air. This is normal as the dryer draws the air from the room, heats it, pulls it through the tumbler and exhausts it to the outside. When these odors are present in the air, ventilate the room completely before using the dryer. |
| Dryer shuts off before load is dry | • Clothes load is too small. Add more similar items or a few towels and restart the cycle. |
| • Clothes load is too large. Remove some of the load and restart the dryer. |
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