Two German businessmen created the Miele & Cie Company in June 1898.
The German quality shows the premium class of the produced appliances. Being one of the leaders of the world of household appliances of the premium-class, Miele provides all requirements of buyers and even anticipates their desires. The Miele dishwasher troubleshooting system or Miele incognito dishwasher troubleshooting system is one of such anticipating gestures. The function allows identifying the malfunction and removing it.
| Problem | Possible fault | Solution |
|---|---|---|
| The program does not start. | The door is not properly closed. | Close the door firmly. |
| The machine is not plugged in. | Insert the plug. | |
| The fuse is defective or the breaker has tripped. | Reset the circuit breaker. | |
| The dishwasher is not turned on. | Turn the dishwasher on "I" and select a program. | |
| The dishwasher stops during a program. | The fuse has tripped. | Reset the circuit breaker. |
| The buzzer sounds. All program indicators are flashing fast when the door is open. | There may be a technical fault. | Turn the dishwasher off "O". After a few seconds: – Turn the dishwasher on. – Select the desired program with the program button. – Close the door. If the problem persists contact Technical Service. |
| The drain pump is running when the door is opened. | The waterproof system has activated. | – Turn off the water supply. – Contact Miele Technical Service. |
| Shortly after the program start the dishwasher stopsrunning. The buzzer sounds. The Intake / Drain indicator flashes when the door is open. | The water supply is shut off. | – Open the water supply |
| The dishwasher stops. The buzzer sounds. The "Intake / Drain" indicator flashes when the door is open. | Before fixing the fault: – Turn the dishwasher off "O". | |
| Fault in the water intake. | – Open the water supply all the way. – Clean the water intake filter – The water pressure at the water connection is lower than 4.35 psi. Consult a plumber. | |
| Fault in the water drain. There may be water in the wash cabinet. | – Clean the triple filter. – Clean the drain pump and the non-return valve. – Remove any kinks in the drain hose. | |
| The display turns off. | The dishwasher has gone into "Standby" mode to save energy. | Press any button. The display turns on again. |
| Detergent is left in the dispenser at the end of a program. | The dispenser was damp when detergent was added. | Dry the dispenser before adding detergent. |
| The detergent lid cannot be closed properly. | Detergent residue is blocking the catch. | Remove the residue. |
| The door and the interior walls are still wet after a program has finished. | This is not a fault! It is the normal operating mode of the drying system. | The moisture will evaporate after a short time. |
| Water remains in the wash cabinet at the end of a program. | Before fixing the fault: – Turn the dishwasher off "O". | |
| The triple filter in the wash cabinet is clogged. | Clean the triple filter. | |
| The drain pump or the non-return valve may be blocked. | Clean the drain pump and the non-return valve | |
| The drain hose is kinked. | Remove any kinks from the drain hose. | |
| There is a knocking noise in the wash cabinet. | The spray arm is hitting an item in the basket. | Interrupt the program, rearrange items blocking the spray arms. |
| There is a rattling noise in the wash cabinet. | Items are not secure in the wash cabinet. | Interrupt the program and rearrange loose pieces. |
| There is a knocking noise in the water pipes. | This may be caused by the installation or the diameter of the pipe. | This has no effect on the dishwasher. If in doubt contact a plumber. |
| The dishes are not clean. | The dishes were not loaded correctly. | |
| The program was not powerful enough. | Select a more intensive program | |
| Not enough detergent was dispensed. | Use more detergent | |
| The spray arms are blocked by items. | Turn the spray arm and rearrange the dishes if necessary. | |
| The triple filter in the base of the wash cabinet is not clean or not correctly inserted. The spray arm jets might be clogged. | Clean the filter and insert it correctly. Clean the spray arm jets. | |
| The drain pump or the non-return valve is blocked. Wash water will run back into the wash cabinet. | Clean the drain pump and the non-return valve | |
| Glasses and cutlery show streaks. There is a bluish sheen on the surface of glasses and a film that can be wiped off. | The rinse aid dosage is set too high. | Reduce the dosage |
| Dishes are still wet, glasses and cutlery are spotted. | The rinse aid setting may be too low, or the rinse aid reservoir is empty. | Increase the dosage, refill the reservoir or switch the rinse aid product when refilling |
| Dishes were taken out too soon. | Leave dishes in longer | |
| A "Tab" product was used. These products have a low drying effect. | Use a normal (powder or gel) detergent and add rinse aid. | |
| White residue is visible on cutlery and dishes. Clouding occurs on glassware and film can be wiped off. | Not enough rinse aid was used. | Increase the dosage |
| A "Tab" product was used. | Use a normal (gel or powder) detergent. | |
| The salt container is empty. | Refill the salt container | |
| The salt container lid was not correctly screwed on. | Reseat it making sure it screws back on correctly. | |
| Glasses are discolored and the film cannot be wiped off. | Detergent deposits. | Use a different detergent. |
| Clouding or etching on glasses. | Possible causes may be excessive rinse aid or type and amount of detergent. Any one or a combination of these faults may be to blame. | – adjust the rinse aid dosage, – change the type and/or adjust the amount of detergent used, – connect the dishwasher to a cold water supply. |
| Glasses are dull and discolored, film cannot be wiped off. | Glasses are not dishwasher safe. | There is no remedy. Only wash dishwasher safe glasses in the dishwasher. |
| Tea or lipstick stains have not been completely removed. | The wash temperature of the selected program was too low. | Select the ""SaniWash" program. |
| The detergent has a low bleaching effect. | Use a different detergent. | |
| Plastics are discolored. | Natural dyes e.g. from vegetables may be the cause. Not enough detergent was used to break down natural dyes. | Use more detergent. Discoloration is permanent. |
| There are rust stains on cutlery. | The affected items are not corrosion resistant. | There is no remedy. Only wash dishwasher safe cutlery in the dishwasher |
| No program was run after refilling salt. Salt residuals got in the wash cycle. | Start the "Express" program without a load after refilling salt. | |
| The salt container lid was not screwed on properly. | Reseat and screw the lid on firmly. |
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