Please check the model of your Whirlpool dryer and select the error code in the respective table below. The error code explanation reveals the possible fault and a how to resolve the problem.
The US company Whirlpool is known as the largest household appliance manufacturer in the world. The list of the brands under which it sells its products includes Maytag, KitchenAid, Indesit, and more. The corporation established more than a hundred years ago is based in Michigan.
| Failure code | Lamps failure code | Check needed by customer before Service call |
|---|---|---|
| F01 | Please call the After-Sales-Service. | |
| F02 | Please call the After-Sales-Service. | |
| F03 | Please call the After-Sales-Service. | |
| F04 | Please call the After-Sales-Service. | |
| F05 | Turn OFF the dryer. Unplug the dryer. Assure that the ambient temperature is between 5°C and 35°C. Wait for 1 hour. Plug the dryer again and restart the dryer. If the failure occurs again, please call the After-Sales-Service. | |
| F06 | ||
| F07 | ||
| F10-F22 | Turn OFF the dryer. Unplug the dryer. Wait for 30 minutes. Plug the dryer again and restart the dryer. If the failure occurs again, please call the After-Sales-Service. | |
| Start lamp is blinking 2 times per second when it is pressed | Assure that the door is correctly closed and heat exchanger correctly positioned. | |
| Bottom filter lamp is blinking or Door filter lamp is blinking 2 times per second when the Start button is pressed | Assure that the heat exchanger is correctly positioned. |
| DISPLAY | DESCRIPTION | EXPLANATION / RECOMMENDED PROCEDURE |
|---|---|---|
| PF | Power Failure | PF flashes to indicate that a power failure occurred while the dryer was running. Press START to continue the cycle, or press PAUSE/CANCEL to clear the display. |
| AF | Restricted Airflow Condition | AF flashes if a restricted airflow condition exists. Check to make sure the lint screen is clean, the door seal is in place and the vent is not obstructed. |
| F-01 | Primary Control Failure | F-01 flashes when there is a primary control failure. Replace the machine control electronics. |
| F-02 | Keypad/ User Interface Failure | F-02 flashes when there is a stuck button or user interface mismatch. This fault code will ONLY appear when in the diagnostic test mode. |
| F-20 | Heater #1 Failure | F-20 flashes when there is a heater 1 failure. |
| F-21 | Heater #2 Failure | F-21 flashes when there is a heater 2 failure (dual element models). |
| F-22 | Exhaust Thermistor Open | F-22 flashes if the exhaust thermistor is open. |
| F-23 | Exhaust Thermistor Shorted | F-23 flashes if the exhaust thermistor has shorted. |
| F-24 | Inlet Thermistor Open | F-24 flashes if the inlet thermistor is open. This fault code will ONLY appear when in the diagnostic test mode. |
| F-25 | Inlet Thermistor Shorted | F-25 flashes if the inlet thermistor is shorted. This fault code will ONLY appear when in the diagnostic test mode. |
| F-26 | Motor Drive System Failure | F-26 flashes if there is a motor drive system failure. |
| F-28 | Moisture Sensor Open | F-28 flashes if the moisture sensor strip is open. This fault code will ONLY appear when in the diagnostic test mode. |
| F-29 | Moisture Sensor Shorted | F-29 flashes if the moisture sensor strip has shorted. This fault code will ONLY appear when in the diagnostic test mode. |
| F-30 | Restricted Airflow Condition | F-30 flashes if a restricted airflow condition exists. This fault code will ONLY appear when in the diagnostic test mode. Check to make sure the lint screen is clean, the door seal is in place and the vent is not obstructed. |
| DRYER DISPLAY | EXPLANATION |
|---|---|
| dS | Blocked coin 1 or coin drop Ul control circuit failure (coin recognition and customer display disabled while blockage persists). |
| d9 | Voltage detected below 90 VAC for 8 seconds. |
| d13 | Blocked coin 2 or coin drop Ul control circuit failure (coin recognition and customer display disabled while blockage persists). |
| d16 | Not receiving communications from installed debit card reader in Enhanced (Generation 2) Debit mode. |
| F 01 | Dryer motor control circuit error (cycles and price display disabled until diagnostic code is manually cleared). The control doesn't know if the motor relay is bad (stuck on), the motor relay drive circuit is bad (shorted), causing the motor relay to stay on, or the motor relay feedback circuit is bad. |
| F22 | Exhaust thermistor open, temperature drops below 18°F (>50 k£2) for 1 minute in Run mode, or immediately in Factory Diagnostic Mode. |
| F 23 | Exhaust thermistor shorted, temperature above 250*? ( |
| F70 | Ul is not receiving communications from CCU (cycles and price display disabled while enror persists or is manually cleared). |
| F71 | CCU is not receiving communications from Ul (cycles and price display disabled while error persists or is manually cleared). |
| F73 | Ul Microprocessor is not able to read or verify EEPROM (cycles and price display disabled until diagnostic code is manually cleared). |
| F74 | Ul EEPROM memory is a CRC failure (cycles and price display disabled until diagnostic code is manually cleared). |
| Codes | Cause | Solution |
|---|---|---|
| “PF" (power failure) | The drying cycle has been interrupted by a power failure. | Touch and hold START to restart the dryer. NOTE: The Control Lock function may be enabled when recovering from a power failure. To unlock the control, touch and hold CONTROL LOCK for at least 3 seconds. |
| “L2" Diagnostic Code (low or no line voltage condition) | There may be a problem with your home power supply, keeping the dryer’s heater from turning on. | The dryer will continue to run when this diagnostic code is present. Touch any pad to clear the code from the display and return to the estimated time remaining. Try the following: Check to see if a household fuse has blown or circuit breaker has tripped. Electric dryers use two household fuses or breakers. Replace the fuse or reset the circuit breaker. Confirm that the power cord is properly installed. Refer to the Installation Instructions for details. Select a Timed Dry heated cycle, and restart the dryer. If the message persists, consult a qualified electrician. |
| “AF" (low airflow condition) | The lint screen or vent is clogged; the vent is crushed or kinked or has too many turns. | The dryer will continue to run when this diagnostic code is present. Touch any key to clear the code from the display and return to the estimated time remaining. Try the following: • Clean lint screen. • Check to see if the vent run from the dryer to the wall is crushed or kinked. • Confirm that the vent run from the dryer to the wall is free of lint and debris. Confirm that the exterior vent exhaust hood is free of lint and debris. Confirm that your vent system falls within the recommended run length and number of elbows for the type of vent you are using. Refer to “Plan Vent System" in the Installaton Instructions for details. Select a Timed Dry heated cycle, and restart the dryer. If the message persists, have your entire home venting run cleaned. |
| “F# E#” (F1 E1.F3E1.etc.) variable service codes. | The dryer is In need of service. | If a code beginning with an “F" appears in the display, alternating between F# and E#, the dryer control has detected a problem that requires service. Call for service. ^ |
| Code | Description | Explanation and Recommended Procedure |
|---|---|---|
| F1E1 | Cycle Control Unit (CCU) Problem | Indicates a CCU problem. |
| • Verify all connections to and from the CCU. | ||
| F2E1 | User Interface (Ul) Problem (stuck button) | Indicates a stuck button (depressed for over 20 seconds) or Ul mismatch. This fault code will ONLY appear when in the service diagnostic mode. |
| F3E1 | Outlet Thermistor Open | Indicates that the outlet thermistor is open. Temperature drops below 18° F (> 50k ohms). |
| F3E2 | Outlet Thermistor Shorted | Indicates that the outlet thermistor has shorted. Temperature above 250° F ( |
| F3E5 | Compressor and Outlet Thermistors Open | Indicates that the Compressor and Outlet Thermistors are open. Will occur if the P14 connector is not plugged into the CCU. |
| F3E6 | Moisture Sensor Open | Indicates the moisture sensor strip is open. This fault code will ONLY appear when in the service diagnostic mode. |
| F3E7 | Moisture Sensor Shorted | Indicates that the moisture sensor strip has shorted. This fault code will ONLY appear when in the service diagnostic mode. |
| F3E8 | Compressor Sensor Open | Indicates that the compressor sensor is open. This fault code will stop the dryer. |
| F3E9 | Compressor Sensor Shorted | Indicates that the compressor sensor has shorted. This fault code will stop the dryer. |
| F4E1 | Heater Relay or Connector Problem | Indicates no voltage detected at the heater relay. This fault code appears ONLY when in the Diagnostic Test Mode. |
| • Unplug dryer or disconnect power and check that the wires are plugged into the heater element(s) and the relay(s) on the CCU. | ||
| F4E3 | Restricted Air Flow' | Indicates low air flow that may affect dryer performance. |
| • Confirm that airflow system is not blocked; check lint screen, secondary lint filter, and exhaust fan. | ||
| F4E4 | L2 Line Voltage Error | Indicates low L2 voltage (less than 50 V) is detected at the CCU. |
| • Check to see if a household fuse has blown or a circuit breaker has tripped. | ||
| • Confirm the power cord is properly installed and plugged into the power outlet. | ||
| • Unplug dryer or disconnect power and check the relay connections on the CCU. | ||
| F6E1 | Communications Error Ul to CCU | Communication between the CCU and Ul has not been detected. |
| F6E2 | Communication Error CCU to Ul | • Unplug dryer or disconnect power. |
| • Check the harness continuity and connections between the CCU and Ul. | ||
| • Replace the User Interface. | ||
| • Replace the CCU. | ||
| F9E1 | Drain System Error | Indicates that the float switch is in full position and the CCU has been in run mode for 60 seconds. |
| LF | Lint Filter Removed | Indicates that the lint filter has been removed from running position. |
| • Place the filter back into running position, and verify that it is properly seated. |
| Codes/Description |
|---|
| “tS”, “to", “tE" - Clogged Lint Screen. Vent is restricted. Clean the screen or vent. If the problem continues call for service. |
| “dO”, udE” - Door is not closed properly to run the dryer. Close the door and then restart. If the problem continues call for service. |
| “dF” - Door is not closing properly. Call for service. |
| “bE”, “bE2” - Button stuck for more than 75 secs. Make sure a button is NOT being pressed continuously. Try restarting the cycle. If the problem continues call for service. |
| “od” - Invalid Dry time. Call for service. |
| “hE" - Invalid heating Tomp when running the dryer. Call for service. |
| “Et” - EEPROM is not communicating properly. Try restarting the cycle. If the problem continues call for service. |
| “FE” - Invalid power source Frequency. Try restarting the cycle. If the problem continues call for service. |
| “9E” - Communication error between SUB PBA and MAIN PBA. Call for service. |
| DISPLAY | CHECKING PART | CAUSE | REMARK |
|---|---|---|---|
| tE4 | Thermistor of steam generator | Steam generator thermistor open or shorted. | • tE4 error is only displayed in the test mode. |
| • Replace the steam generator. | |||
| E1 | Steam generator | Steam generator temperature exceeds 116 deg for more than 3 seconds. Steam hose or nozzle is clogged. | • Check the hose and nozzle for clogging. |
| E3 | Steam generator | Sensors do not detect that steam generator is full within 60 seconds. | • If water in the steam feeder is less than about 2/3 full, this error may be displayed. Fill the feeder and restart the cycle. |
| E4 | Steam generator | • Steam generator temperature does not rise 4°C every 2 minutes or the temperature is less than 80°€ for 3 seconds after steam temperature has been reached. | • Steam generator element is not heating and generator may need to be replaced. |
| E5 | Pump | When the AD value of the pump less than 10 in the test mode. | • E5 error is only displayed in the test mode. |
| • Replace the steam feeder pump. |
| DISPLAY | CHECKING PART | CAUSE | REMARK |
|---|---|---|---|
| tE1 | Thermistor of blower housing | Outlet thermistor open or shorted. | • tE1 error is displayed in the drying cycle or test mode. |
| • Replace the steam generator. | |||
| tE2 | Thermistor of blower housing | Outlet thermistor open or shorted. | • tE2 error is displayed in the drying cycle or test mode. |
| • Replace the steam generator. | |||
| tE4 | Thermistor of steam generator | Steam generator thermistor open or shorted. | • tE4 error is only displayed in the test mode. |
| • Replace the steam generator. | |||
| E5 | Water supply pump | When the pump valve is less than 10 in the test mode | • tE5 error is only displayed in the test mode. |
| • Check the connection between harness wire and connector. | |||
| • Replace the water supply pump. | |||
| Add water | Steam generator | Sensors do not detect that steam generator is full within 60 seconds. | • If water in the steam feeder is not enough this error may be displayed. Fill the feeder and restart the cycle. |
| PS | Wire Connection (Black-White-Red) | Wire Connection is wrong. Wire Connection is loose. | |
| *PS: "Power Supply" |
| DISPLAY | Checking Part | Cause | Remark |
|---|---|---|---|
| tE1 | Thermistor of blower housing | • Thermistor open or shorted | • tE1 error is displayed in the drying cycle or test mode. |
| tE2 | • Replace the steam generator. | ||
| dE | Door SW | • Door SW is abnormal. (Only TEST MODE) | • dE error is only displayed in the test mode. |
| PS | Wire Connection (Black-White-Red) | • Wire Connection is wrong. Wire Connection is loose. | Guidance of the wire connection. For only electric dryer. |
| tE4 | Thermistor of steam generator | • Steam generator thermistor open or shorted. | • tE4 error is only displayed in the test mode. |
| • Replace the steam generator. | |||
| Add Water | Steam generator | • Sensors do not detect that steam generator is full within 60 seconds. | If water in the steam feeder is not enough this error may be isplayed. Fill the feeder and restart the cycle. |
| E5 | Water supply pump | • When the pump valve is less than 10 in the test mode | • E5 error is only displayed in the test mode. |
| • Check the connection between harness wire and connector. | |||
| • Replace the water supply pump. | |||
| EE | EE PROM Error | • EE PROM operation is abnormal. | • EE error is only displayed in the test mode. |
| Codes/Description |
|---|
| “dc" - Unbalanced load prevented your Washer from spinning. Redistribute the load, press the Start/Pause Button. |
| “dL" - Door is unlocked when Washer is running. Press the Power button to turn off your Washer, then restart the cycle. If the code reappears, call for service. |
| “dS" - Door is open when Washer is running. Close the door tightly and restart the cycle. If the code reappears, call for service. |
| “FL” - Your Washer failed to lock the door. Close the door tightly and restart the cycle. If the code reappears, call for sen/ice. |
| “Hr” - Water temperature control problem. (Heater Control problem) Call for service. |
| “LE" - Your Washer has tried to fill but has not reached the proper water level. Call for service. |
| “LO” - The door will not unlock. Make sure the door is firmly closed. Push the Power button to turn off your Washer, then turn it on again. If the code reappears, call for service. |
| “3E" - Motor not running properly. Restart the cycle pressing the Start/Pause Button. If the code reappears, call for service. |
| “nd" - Your washer is not draining. It can also mean that the unit senses a small clog while draining. Before calling for service, check the following. 1) Turn off the unit and turn it on again. 2) Select only the Spin Cycle. 3) Press the Start/Pause to drain the water. If it still does not drain, call for service. |
| “nP - Your Washer has tried to fill but was unsuccessful. Turn the machine off. Make sure the Water faucets are open all the way. Turn the machine on to check for kinked hoses. Turn the machine off. Then turn the machine on again to check the inlet screens on the fill hoses. If all looks good, press the Power button to activate the machine. |
| “nF1" - This occurs when high-temperature water is supplied during the Wool course because the Hot and Cold valves are incorrectly connected. |
| “Sr” - Problem with control. Call for service. |
| “OE” - A fault is detected in the water level sensor. Call for service. |
| “E2” - Jammed Key. Call for service. |
| “7E” - Ag+ Kit problem. Call for service. |
| “AE" - Communication error between SUB PBA and MAIN PBA. Call for service. |
| “SF1”, “SF2”, “SF3” - System Error. Call for service. |
| “tE" - Temperature sensor problem. Restart the cycle. If the code reappears, call for service. |
| “2E” - High/Low voltage detected. Restart the cycle. If the code reappears, call for service. |
| Codes/Description |
|---|
| “PF” (power failure), check the following: Was the drying cycle interrupted by a power failure? Press and hold START to restart the dryer. |
| “L2" Diagnostic Code (low or no line voltage condition): The drum will turn, but there may be a problem with your home power supply keeping the dryer’s heater from turning on. The dryer will continue to run when this diagnostic code is present. Press any key to clear the code from the display and return to the estimated time remaining. Try the following: Check to see if a household fuse has blown or circuit breaker has tripped. Electric dryers use two household fuses or breakers. Replace the fuse or reset the circuit breaker. Confirm the power cord is properly installed. Select a Timed Dry heated cycle, and restart the dryer. If the message persists, consult a qualified electrician. |
| “AF" (low airflow condition): The dryer will continue to run when this diagnostic code is present. Press any key to clear the code from the display and return to the estimated time remaining. Try the following: Clean lint screen. Check to see if the vent run from the dryer to the wall is crushed or kinked. Confirm the vent run from the dryer to the wall is free of lint and debris. Confirm the exterior vent exhaust hood is free of lint and debris. Confirm your vent system falls withing the recommended run length and number of elbows for the type of vent you are using. Select a Timed Dry heated cycle, and restart the dryer. If the message persists, have your entire home venting run cleaned. |
| “F” Variable (F1, F2, F20, etc.) service codes: Call for service. |
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