The Italian brand Zanussi is owned by multinational appliance manufacturer Electrolux. The history of the company started in 1916 when Antonio Zanussi began to make stoves and wood-burning ovens in his small workshop.
It was only in 1958 that the first Zanussi washer was produced. In 1959 the second generation appeared, boasting front-loading and five washing programmes. In 1985, the company started to sell washers with the Jetsystem, that saves water due to the use of a regurgitation pump. Appliances produced by this brand often get prizes. One of the earliest ones was Compasso d’Oro ADI, that was won in 1967 by the P5 washer.
Your Zanussi washer has stopped working? Whatever the cause, in most cases you can see that the washing machine is flashing a code on the display. When you understand Zanussi washer error codes, it is possible to tackle the problem without a repairman.
All you need is a little time and a guide like the one you see below. Check the following solutions offered for Zanussi washer error codes and try them. You will discover that you can correct many issues without a service engineer.
These fault codes are written for washing machine repairers and not for the general public by Electrolux.
| Errors | Cause | Solution |
|---|---|---|
| E11 | Difficulty in filling during wash phase | This is usually your basic filling error so the usual should be checked, that the water supply is switched on and then onto the water fill valves. |
| E13 | Water leakage detected | This is only applicable where a leak detection system is fitted |
| E21 | Difficulties in draining, drain error | Basic drain error, check the drain pump filter is clear and also the drain pump is actually working |
| E23 | Malfunction of drain pump triac | This refers to the triac that controls the pump function on the main controller. |
| E24 | Sensing circuit of the component (triac) that controls the drain pump faulty | As above. |
| E33 | Incongruous between closure of anti-boiling and 1st level contacts of pressure switch | This is a pressure switch or sensor fault and we would not recommend you attempt to DIY this fault. |
| E35 | Water level too high | Again, water pressure system fault and again, we wouldn't consider this to be a DIY repair. |
| E36 | Sensing circuit of anti-boiling pressure switch faulty | As above. |
| E37 | Sensing circuit of 1st level pressure switch faulty | |
| E39 | HV sensing circuit of anti-overflow pressure switch faulty | |
| E40 | Door open, door interlock, wiring or main PCB | Usually a door lock that's faulty. |
| E41 | Door open | Close the door! |
| E42 | Problems with aperture of the door | Pretty much the same as E40 and E41 fault codes. |
| E43 | Problems with the triac which actions the door interlock | Again, this refers to the triac on the electronic controller and you should seek an engineer as it is not a DIY repair. |
| E44 | Door closure sensing circuit faulty | As E40, E41 and E42. |
| E45 | Problems with the sensing circuit of the triac that actions the door interlock | As E43 |
| E51 | Motor power triac short-circuited | Yet again, this refers to the triac on the electronic controller and not a DIY job |
| E52 | No signal from the motor tachometric generator | Tacho coil on the motor is most probably faulty. This coil reads a magnet as the motor turns to detect the speed that the motor is spinning at and this in turn allows the electronic controller to set the motor to revolve at different speeds for the various program options |
| E53 | Problems with the sensing circuit of the triac which powers the motor | Another one that is a fault being reported on the electronic controller and not a DIY repair. |
| E54 | Motor relay contacts sticking | As above |
| E61 | Insufficient heating during washing | Usually a heater failure but possibly the thermostat or NTC temperature sensor or wiring to either. |
| E62 | Overheating during washing | As above only the heater will likely be okay. |
| E66 | The contacts of the heating element power relay are always closed | Another one that requires an engineer, not a DIY repair |
| E71 | NTC washing sensor faulty | Self explanatory but do also check the wiring to the temperature probe |
| E82 | Error in reading the RESET/OFF position of the programme selector | Another non-DIY one, you will need an engineer. |
| E83 | Error in reading the programme selector code | As above. |
| E93 | Incorrect machine configuration | |
| E94 | Incorrect configuration of washing cycle | |
| E95 | Communications error between microprocessor and the EEPROM | |
| E96 | In congruence between control panel version and configuration data | |
| E97 | In congruence between selector version and configuration data | |
| EA1 | Drum positioning system (DSP) faulty (top-loaders only) | Not really used in the UK, more for European top loading models. |
| EB1 | Incorrect mains frequency | Check mains supply, you may require an electrician to do this for you. |
| EB2 | Mains voltage too high | |
| EB3 | Mains voltage too low |
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