The washing machine shows error code E02 on the display, which means issues with electric motor. After the start of the washing program, the drum does not rotate, or the program does not start at all.
You can try to solve the problem without taking the washer apart. Follow these steps:
If these recommendations did not help to remove the error, then look for possible damage and repair parts.
80% of the breakdowns related to error E02 occur because of the carbon brushes of the electric motor.
They wear out over time and as a result, the motor stops. What signs may indicate the brush wear:
How to troubleshoot if the error E02 is on:
If you hear noise when you spin the laundry or notice a leak in the drum, then the cause of it is the water that got inside the rotor bearing.
How to solve the problem and reset the error:
The deformation of the rotor axis is a fairly common failure. In this case, the user can hear rumbling sounds as the motor rotates.
It is necessary to install a new rotor.
Hall Effect sensor controls the speed of the drum rotation.
What signs indicate the fault: the drum spins abnormally fast, then stops and displays error E02.
If you notice such “behavior” in your Bosch washing machine, then you need to check the sensor with a multimeter. The resistance in the range of 70 ohms is considered normal – the device works fine. If the device is broken, it needs to be replaced.
The last thing to check is the motor itself. Use a multimeter to do that – it should normally display the resistance of 1 – 7 ohms.
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